I would not recommend CPM based on my experience as a property owner. If I could, I would give them…read morezero stars. Throughout my time working with them, I felt that my concerns were not taken seriously and that tenant interests were prioritized over protecting my property. Despite a clear no-pet agreement, a dog was allowed on the property. I was informed that the tenants were advised by CPM to obtain a doctor's note identifying the dog as a "therapy" animal. Meanwhile, neighbors reported ongoing issues, including the dog behaving aggressively and attempting to get through the fence. At one point, I was told after an inspection that no dog was present. Later, when neighbors continued to report the dog being there, the explanation changed. I was told the dog belonged to the tenant's brother. Regardless, the dog remained on the property. The backyard sustained damage, and I was left responsible for repairs without additional pet fees being collected. There were also financial concerns. The rent increase never took place, I had to ask for it to be increased due to all of my expenses for the home going up. Additionally, despite the home being recently remodeled inside and out prior to tenancy, I continued to see charges for what I considered unnecessary repairs. I frequently had billing questions and accounting that didn't add up or make sense. Communication was another major issue. I was initially told by the business owner, Carrie, that neighbors would be provided with contact information in case of issues, but according to my neighbor, that never happened. I ultimately had to provide the neighbor with CPM's contact information myself so they could report the dog concerns directly. Working with the office staff was frustrating. It was often difficult to reach the assigned property management contact Susan Correa, and most of the time she did not have answers to my concerns. Eventually, I began emailing Carrie directly because I was unable to get clear answers. When I informed her that I intended to terminate services, I did not receive a response. Overall, I felt unsupported as a homeowner and dissatisfied with the service and communication. They do not care about your property, you have to advocate on your own! Based on my experience, I would highly suggest you to not pay this company for the WORST service!

There are no words to describe how amazing this place is. I have been living here almost a year and…read moreevery moment in that time I have felt valued, safe and respected. There was a recent negative review that was posted and I have to say none of those things are true. Management here is extremely respectful of privacy while also caring about each and every resident. The recent upgrades to the complex are beautiful and I can't wait to see the finished project! Thank you to Tammy and Gil I appreciate everything you both do!

Recently hired this company to rent my house out and it turned into a nightmare…read more Poor communication, poor overall management If you have a home your trying to rent out there are much better options than this one! Our realator Michael Wiederholt simply lacks the communication skills and common since

We just listed our home with Monterey bay rental (link below) and we could not be happier that we…read morechose the right property management company! The professionalism of the team at Monterey rental is outstanding! We listed our home for long term rent on 10/01 and it was rented by 10/09! Wow!!! We are so glad we went with this property management company. They balance the needs of the owners and the renters so perfectly so it's a win win for everyone involved. The pictures of our home were so professionally well done (link shared) and the whole process of listing the home for rent was so smooth and meticulously done! Thank you Michelle, Debra and Jan! You are the best!! Link to our listed home: https://www.montereyrentals.com/pacific-grove/riviera

I have been doing business with triad for 10 years already. I started out as a "renter". During…read morethat time, i never had an issue with triad.. The owners always attended my concerns in a good professional matter and in a timely manner. Since then, i have aquired a couple of properties, and Triad has been managing them with no issues. They are always in communication with me in regards to my properties; And that is something i really appreciate because they not only provide a great service, but peace of mind. No disrespect to the negative feedback "yelpers", but when you have something personal against someone because of different political views, please abstain from negative comments. The focus here is "service", and nothing else. The owners of Triad are successful business people, and such success comes from providing a good quality service, period.

They are very bad at returning calls from tenants with issues, I think they screen calls, and…read moredecide who to call back, would never recommend this property management to anyone.

Alot of their properties are roach infested & they don't bother hiding it. Went to look at quite a…read morefew properties from them & they had a tons of dead roaches throughout the properties. On top, they mandate ALL applicants to have a high credit score(no matter the area, with their conditions AND even if you are a stay at home parent).

If you're thinking of renting from this greedy property management company, I'd strongly…read morereconsider. We rented a small 2bd/1ba from Backus for just a little over 2 years. It was beat up and embarrassingly outdated but we made it home. We took pretty good care of it and thought we wouldn't have any issues upon moving out. Wrong. They took almost half of our deposit despite us spending multiple days cleaning and making sure everything was good. The pictures they used to justify deductions from our deposit were laughable. They try to pass themselves off as a family owned property management company but they're just another money grubbing, cheapskate landlord. They don't even bother doing the bare minimum. If they weren't landlords they would be facing charges of embezzlement. From reading other reviews on here and Google, it seems this practice of poaching most security deposits is a regular thing, going back at least 10 years. Bunch of no good crooks. Steer clear of them and save yourself the headache.

Unfortunately, my experience with 36 North Property Management fell significantly short and was a…read morelackluster, unprofessional experience. Myself and another resident have experienced poor communication, incorrect fees, and management entering the residence unannounced. Below, I have detailed those experiences: Initial Apartment Viewing: When the initial apartment viewing was scheduled, we had arrived to the apartment complex and no representative had shown up from 36 North Property Management. We had not received any communication until later in the day when we were contacted with by a representative via email that they had accidentally missed our appointment and had to reschedule our viewing. We do have the email proof of this as well. Scheduling: For inspections, we were never provided an exact time. We were only provided time ranges that that might show up at. For future residents, this is important to keep in mind that you may have a difficult time planning around work or other daily tasks. Deposit: We were informed of a specific price for the deposit and, when dropping this off, were informed that we were short and that they would add this onto our first payment. This was incorrect and an error on the 36 North Property Management's end and we do have email proof of requesting verification with no response. Check out: $900 was deducted from the deposit citing charges for "Shower glass, shower head, shower walls, toilet, bathroom sink, oven, broil cabinet, floors throughout the unit need to be cleaned, including several cabinet drawers and kitchen sink need to be cleaned. Baseboards and walls will need touched up." To an individual reviewing the paperwork, this may look like the apartment was in poor shape following a year of living in the apartment and entering the apartment with prior damage from previous occupants (I have pictures of this available upon request with dates attached). However, I can include the pictures provided by 36 North Property Management that indicates an otherwise clean apartment given the above. Furthermore, the employees that performed our pre-move out inspection ONLY noted the mark on the wall from the couch which had been otherwise touched up following it being brought to the occupants attention. No other recommendations for cleaning were provided at the pre-move out inspection. Lastly, we checked to receive a lock box to drop off our keys and never received one. We had to take time out of work to stop by the physical office to drop off the keys. Annual Inspection: In regard to the annual inspection that took place during our residence, we were provided a notice on our door stating the 15th. However, they did not present to the apartment on this date. Employees presented to our apartment unannounced on the 25th for an inspection. If the other resident was not present in the apartment at the time of the inspection, we would have not known they had entered the premises unannounced

I want to thank the team at 36 North Properties! I've had the opportunity to engage the staff in…read morefinding housing & placing housing. *Wow*... Professional, bilingual & much faster than I expected. Jessica in the main office is especially helpful. I would certainly recommend them to assist you in finding just the right place to live.

As a former tenant of this property management company I can honestly say I have never experienced…read morea nicer and more curitous set of people. When I needed things fixed or when a problem arouse they handled things quickly and provided excellent customer service. They treated me like family. I will not hesitate to recommend them in the future.

She treats customers unfair she doesn't give them a chance it's whatever she says and that's what…read moregoes. I don't think so. She doesn't know how to do. Good service. I wouldn't recommend this place if it was the last place on earth very terrible service

Want repairs done? Do them yourself. Chuck doesn't care and doesn't care who knows that…read more I rented for years before it got to be too much. Starting with repairs, the repair people take hours to do a marginal job. When they go for parts, and you have too stay there to wait for them to return, hopefully you have something to do because they do not come back quickly I had my own wildlife preserve because the house was not critter proof, and refer to repairs above. What I could do worked partially, but I shared the house with a bird for months. They telephone system they installed didn't work, so I paid somebody competent to do it. And Chuck. If his lips are moving, he is either making a promise he has no intention to keep, or just outright lying. Very low credibility

Arturo (Art) Quintero- is my Realter. He is awesome, he keeps you inform, very patience and…read moreefficient. My Wife and I highly recommended Realter. Thank you Art.

I use Corral de Tierra Realty to manage my properties. Both…read moreEric the owner and Trinity that I mostly deal with are outstanding. They are both A+ business people and they take care of business the way it's supposed to be done. Very professional, thorough, and timely in every action I've had.

If you are looking for a rental I would stay away. They lied to us, they charge a lot for units…read morethat are incredibly old and they barely maintain and in my experience they are just not nice people to deal with. The only redeeming thing was that the complex manager, maintenance guys and neighbors were really nice. Non of them ever had anything good to say about Eric, so there's all you need to know about them as a company.

For the last 2 years 36 N properties has been a great help to me in housing. And, at this time of…read moreAugust 2024, they has a bigger help in getting me into my preferred apartment. Special thanks to Audrey, Jessica, & Brianna, to mention a few.

Audrey Wardwell and her staff are definitely ahead of the curve when it comes to property…read moremanagement. They are efficient, organized, professional, firm and utilize solid systems to deliver consistent results. She has dedicated vendors with negotiated rates, great user friendly software for the owners/tenant and regular property checks. I have personally sent 11 of my clients her way. My clients are pleased and will continue to keep their Real Estate Portfolio's with 36 North Property Management.

I interviewed several Property Managers. Steinbeck Realty shined above them all. I went to their…read moreoffice and met Joseph, Tammy, and Stephen. They not only answered my list of questions that I emailed to them immediately, they were able to meet all my concerns and needs with regards to repairing damages my previous tenant caused. They transferred their cost-saving discounts on materials to me so there were no upcharges. Once the carpets were replaced, the property manager, Stephen, was able to schedule a gardner, maintenance professional, and cleaners to repair and clean my property immediately. I was impressed with the repairs. Stephen interviewed and researched each prospect to find the right family to rent my property. He found a great family to move in immediately. I couldn't be more happier that I found a professional company who puts their clients "landlord and tenant" first. I'm a bit shocked to read negative posts from prospective tenants. I can only speak from my personal experience with them and it was nothing less than phenomenal! I will always recommend them to other property owners looking to rent their properties.

Terrible Guy manager he called me and since the beginning…read moretill the end of the call me was rude rude rude asking a questíon he was rude don't ever call him he doesn't know how to help people