Your basic coin-op laundromat. Love that they have their own parking lot, tons of machines ranging…read morein load size ($5-$10 a wash; dryers 25¢/6 min) and attendants in case you need help. Only wish it wasn't literally coin operated. Little cumbersome. But overall, it's fine, and nice to have in the neighborhood.

I've been coming to this place for many years. Today I had a terrible experience. My clothes did…read morenot wash all the way and I did not ask for a refund. I asked if they could rewash my items. The Asian owner said no he is not able to and I have to pay again and the Hispanic woman said there's nothing she can do. They were extremely rude. I decided to take my clothes elsewhere and have them re-washed..

Little washing machines barely run any water. I'm sitting here, literally watching a load of my…read moretowels in the washing machine with no water. A total of 25 minutes for the entire load and now I have 12 minutes remaining and all my towels are still dry. There is no water in this washing machine. Prices slowly going up but the machines aren't even worth it anymore. Soap isn't getting washed out ( I always add the right amount so NO im not over doing it with the soap). This laundromat was always my favorite because it's close by and most of the time its never really busy and all the machines use to work so well. Maybe

This laundromat is pretty filthy - there is detergent and debris all over the floors every time I…read morego. Sometimes I even find dirt or leftover detergent in the washing machines. This is pretty sad, considering the fact that this laundromat has newer machines. It doesn't look like there is an employee that cleans and maintain the machines, and as a result of this the dryers take an unusual/abnormal amount of time to dry your clothing. There is actually no employee or manager available on site at all. So although it might appear cheaper on the surface but when you have to keep adding quarters to get your items dried properly, you're better off going somewhere else - place that is more spacious, clean, has more seating and has better maintenance of their machines (both washers and dryers)

Open late is why I'm here!! Last wash is at 10:30pm everywhere else it's at 8:30pm no quarters only…read morecard :)

I did a double back run or whatever you call it lol ! I am went Saturday morning like 8-9 in and…read moreout clean available washers and dryers no problem! Sunday had to run it back for towels and bedding OMG! Whoa Baby! I went around evening time 6-8 it was a mess had to wait for washers and dryers there was a line to get the next one it was messy stuff on the floor etc . I need to make sure I'm up early from now on! Overall my goto spot!

**PLEASE READ BEFORE COMING HERE**…read more I arrived this morning at 7 a.m., but the machines were having a tough time. The one I used for my clothes didn't start properly and didn't provide enough water to wash them. It ran for 24 minutes, costing $4.50. It did start, but the water started soaking my clothes down to the 16-minute mark. Throughout the cycle it soaked my clothes, but it didn't give out as much water to wash them. So after the wash cycle was done, I asked the employee if it would be ok to move my clothes to another washer and get my money back since the machine didn't work properly. The lady that worked here refused to help me and gave me a nasty attitude and looked at me and said she didn't care. It was uncalled for! I stuck around enough to see that she did help other people, but refused to help me. I did end up spending another $4.50 on another washer. I did not get my money back. Phone number on their yelp page is not in service and I cannot get in contact of the owner of this place. I would go to a different laundromat and avoid this place, but sadly I'm stuck with it since it's really close by. Roaches and mice are a problem here by the way! Secondly, there's a hole with mold on the ceiling which have not been patched up for several years now. The lady (see picture) does not clean the lint compartment daily, she stands there like a totem pole most of the time.. mornings mostly! Washing machines do not work properly; chances are you won't get your money back. I've been coming here since 1997! I was 7 when my parents took me here. From what I can remember there was a bench and vending machines to sit down and have kids distracted and play.. including a pinball machine!! I'm 36 now, I've seen this place from owners and employees working their butts off and keeping this place tidy. From employees and owners now refusing to do their jobs correctly! This laundromat is total joke and nasty now. Do yourselves a favor and spend your money elsewhere! I would recommend Allendale wash and dry. Avoid this laundromat at all costs!!!

Gotta be careful with the dryers for once you start depositing multiple quarters to dry the dryer…read moremay not credit you SO WATCH THE TIME AS YOU DEPOSIT YOUR QUARTERS AND THEY SHOULD PUT UP SIGNS TO TELL YOU SO.Staff is friendly and the earlier you come the better so get there at opening.

I enjoyed doing my laundry here. They have so many different size machines and the prices per load…read moreare about average what you see at other places. The inside was clean and kept up.

I've been coming to Alameda Launderland with my family for years, but my experience with the…read moreemployee working the evening of September 18 was extremely upsetting. Throughout the evening, my dad and I were repeatedly spoken to in a condescending and confrontational manner while the employee enforced rules she said came from the owner. Around 9:30 PM, my dad needed additional change so we could finish our laundry. The employee told him the change machine was turned off after 9:30. She did ultimately turn it back on and help him, but the way she spoke to him while doing so was unnecessarily rude and condescending. Then, at approximately 9:55 PM, I personally watched her assist another customer with getting change. What stood out to me was the difference in her demeanor. I did not observe the same condescending attitude toward that customer. I was also confused about why customers would be unable to get change after 9:30 if 9:30 is the cutoff for starting a wash, since people who started their laundry before the cutoff may still need quarters to finish drying. In all my years coming here, I personally had never encountered this before. There was another uncomfortable interaction while I was trying to remove my clothes from one of the dryers. The employee was changing a trash bag directly in front of the area I needed to access. I was standing there waiting to get to my clothes, but she did not move or acknowledge me. Another customer standing behind me eventually spoke up, and only then did the employee move so I could access the dryer. The biggest issue involved the laundry carts. The employee took a cart I was actively using away from me twice that evening - they were in front of my clothes in the dryers. There were approximately eight or more other carts available at the time, and I did not see anyone waiting for a cart. It was also already after the 9:30 last-wash cutoff, and we had a large amount of laundry actively drying. Given those circumstances, I questioned why it was necessary to take the carts we were actively using rather than one of the numerous available carts. She told me this was a "new rule" from the owner and said the owner watches the cameras. She also said she had never seen us there before. We have actually been customers for years, I come regularly, and I have interacted with her before and am aware of the rule. Whether she personally remembers us isn't really the point, but I didn't understand why that was relevant to how we should be treated. When I questioned why the rules were being enforced so aggressively with us and told her I felt we were being singled out, she told us that if we were the "type of people" who thought we were above the rules, we should go somewhere else. That was the most upsetting part of the interaction. My dad and I were not saying the rules shouldn't apply to us. We were trying to finish our laundry and go home. Being characterized as the "type of people" who think they're above the rules made the interaction feel personal, as though our character was being judged rather than an employee simply explaining a policy. Customers can follow rules without being spoken down to, and policies can be enforced without turning an ordinary interaction into a confrontation. I also did not observe the same rigidity in her interactions with other customers who were still finishing their laundry that evening. I want to acknowledge that the other employees I've encountered here over the years have generally been kind and respectful. This review is about this particular experience. By the time our laundry finished drying, I was trying to fold our clothes while physically shaking from anger and holding back tears. A routine trip to do laundry should never have left me feeling that upset and unwelcome. Since the employee specifically told us that the owner monitors the cameras, I hope management reviews the surveillance footage from approximately 9:15-10:00 PM on September 18. I would actually welcome that, because I want management to evaluate the interaction for themselves.

Great dry cleaner that's a good value. The owner is super nice and it seems like his customers love…read morehim!

Service requested - dry cleaning and alterations Quality -…read morevery good - fast TAT & easy drop-off/pick-up Value - good - not expensive, not cheap, but reasonable given the quality. Folks gotta eat & live. Will return with future dry cleaning needs. Love supporting businesses in the Deep East.

I LOVE Family Laundry! The website is easy to place an order. They also have text message system…read morethat: confirms the order, lets you know when the driver is close so that you know when to set your laundry outside and confirms drop off. The pickup and drop offs are in a timely manner and the employees making the trip are always nice. My clothes come back smelling great and they are nicely packed and tied in stacks. I also really appreciate that they encourage sending the ties back with your next order so that they can be reused. I value the service as it gives me time to do other things.

We've been using Family Laundry for years and it has been so AMAZING! They are prompt with pick up…read moreand delivery, it's affordable, and they do such a great job with our clothes. I've never had an issue. We have the same pick up person each time and I've come to love saying hello to them and thank you.

I had some items rush cleaned here for a funeral and the skirt I took them was white but came back…read more"off yellowish" and was pinned to the hanger with large pins that left large holes in the band of the skirt that is supposed to show and totally ruined the outfit! I had to last minute shop for a new outfit! I was there from out of town and my family referred me here but I will never return to this location again

Business is closed and have moved 5 minutes away to Mills Launderette behind Mills College. They…read morenow do everything in house (dry clean, laundry, wash & fold, tailoring, etc.). Definitely worth the drive IMO!

I was looking for a new dry cleaners in the area and I thought I'd give Thrifty's a tryout. I dry…read moreclean my shirts more than anything else, so I took one of my shirts in to see how well they would do. Personally $4.25 (CASH ONLY!) to dry clean one dress shirt is a bit steep. However, they do have friendly service and operate their own plant. I would go back only as a necessity. They did a great job on the dry cleaning. (Many places don't get the ring off the collar or leave creases/ wrinkles). My shirt was cleanly pressed and didn't smell of the usually dry clean smell.

This was my second time trying out this cleaners, and it will be my last!! This Saturday I went to…read morep/u some dress slacks that needed repair, unfortunately I did not have my receipt, but had my Drivers License. The clerk asked if I had my ID and I confirmed, and pulled it out, he then states ok, sign your name here and put down your Drivers License! What my drivers license number I asked?, why do you need me to write it down, when I am showing you my ID!! (NOTE: I have a Unique Name) To make a long story short, I drove home to retrieve my receipt, and picked up my pants. Your policy seriously needs to change. No worries though..you wont be getting any business from me...I have been living in this neighborhood for over 13 years, trust me I will put the word out, about your horrible customer service!!! Hotep

Machines are clean and quick -they take apple pay so it's convenient. Prices are a bit high - $4…read morefor a wash in the smaller washers I believe. There's not a lot of space, it's a small laundromat. I wish there were more seats - or maybe even using some of their parking lot to create a seating area. If you want to stay with your close you just kinda have to stand around. No AC so it does get warm in there. I read reviews about the parking prior but I didn't think that people would park that badly. I think it's super inconsiderate, but people parking right in front of the driveway to get in - when theres a lot of space. Luckily I have an SUV so I could go over the curb a bit. There's some huge cracks/holes in the parking lot so part of it is lowkey inaccessible to park on. I wish they'd smooth out the lot and paint lines so people know how to park better.

I went here after a very bad experience in Castro valley at a laundry mat this morning…read more This one is clean and well run. Everyone was respectful and kind. I felt safe in this location. I highly recommend for a great laundry location.