Bought an excellent pipe there. Still using it months later. 85 characters? I said what I wanted…read moreto say in 55! The rest is just filler so I could post my review. Yelp has some stupid policies!

It's not even a smoke shop or nicotine shop anymore. Not…read moresure what happened.. Either the license was lost or something else... But no nicotine products are sold here anymore.

Rate is the man Santa Cruz locc you aren't from the 831 if you don't know the owners name off hand…read more This shop has been around for over 20 years selling local products from local glass blowers. The owner will even repair your broken piece! They don't make em like iries now a days

I had such a good experience here today!…read more The man with the awesome hair and cool glasses is very knowledgeable about all things Vape. He really taught me a lot today. Completely unexpected, and I'm thankful :D

Puff n Pass is a real gem, it's easily the most welcoming and interesting shop I've been in, I…read morevisited over the weekend with my girlfriend while on vacation and had the best experience ever, Sami gifted both of us free hand pipes and about 4 lighters all for free and told us everything about his business, how he got started, how it's just him running the place now, and how he got to where he is over the years. Each and every piece had something special about it no 2 glass looked the same, I had even seen pieces that looked so unique i had to ask how they function. Even with the unique glassware and intricate designs on some pieces the prices could not be beat! especially for the quality! I purchased a waterpipe that's over a foot tall and is 9mm thick all the way around and it was just over $150. Overall Puff N Pass is one of the most respectable establishments i've ever set foot in with an more respectable and kind owner, I hope this plays stays open everytime I come to santa cruz because the experience was just that amazing. Thank you for your gifts Sami and thank you for being so knowledgeable and welcoming

Bought a Flum Mellow from here and it was defective right out of the box. It tasted burnt like…read morecigarettes from the first hit and had little to no vapor or effect. I called right after and was told that once it leaves the store, it's the customer's fault--which doesn't make sense for a product that was clearly faulty from the start. When I asked about checking devices in-store, the response I got was dismissive and unhelpful. Customers shouldn't be expected to "test" a brand-new product just to avoid being stuck with something defective. Disappointed in both the product quality and the customer service. I wouldn't recommend buying disposables here.

great service! but the smoke was nasty I went through a nug and be careful with what you put in the…read moregrinder no smoke bugs

i went i. to purchase a vaping charger. Was not told you need a certain cord to use the charger…read more Went back with an hour to get the right charger. Was told rudely that all sales are final. The gal told me "we don't need your business.". The sales person was the blond gal. I will not be back and do not recommend this business.

I frequent smoke shops ALL OVER THE BAY AREA from Frisco to Monterey to Oakland to Napa to San…read moreJose. This smoke shop, by far, IS MY ABSOLUTE FAVORITE ONE IN THE ENTIRE WORLD!!! Their prices are awesome. The quality of everything is amazing. Their variety in everything is endless. But the customer service of the shop owner is beyond priceless. And he makes sure that the impeccable customer service is absorbed and trickles down to every single employee he hires. The employees have ALWAYS impressed me at this shop making it a breath of fresh air coming here no matter who is behind the counter. And if by some crazy reason they dont have whatever you are looking for, they will go out of their way to get whatever you want in stock very soon. Star Zone gets my vote UNDOUBTEDLY for the "World's Best Smoke Shop Ever In All The Land"!!!!! Love you guys!!!!

I just found this shop not long ago. They have all kinds of great merchandise at the front of the…read moreshop and a huge back section of beautiful glass smoking devices. Both times I've been there the workers behind the desk were super helpful, and pleasant and were extremely grateful to have local support. I live in Scotts Valley and I don't receive that sort of warm welcome at my local shop, so it's worth the drive to Santa Cruz to be appreciated and feel good about my purchase.

Great local business! Starting out in Vaping can be intimidating with much to learn. Kane at Santa…read moreCruz Vapor is great to deal with--very helpful, particularly for newbies. Be clear with him about what you want, and then let him work his magic and do his job. He sold me an EASY to use SMOK Novo unit that I just adore--easy to fill, re-charge, and makes vapping (with nice decent clouds of vap) a breeze. Really enjoy vapping with this unit after abysmal experiences with lower line liquor store units like JUUL and Peak. No need to shop online and guess--Kane can hook you up with most of what you need for vapping, while explaining how to use said goods, at good prices. Highly recommend him and his great shop (which is very neat and clean and organized by the way).

I stopped here on my way out of town after a visit. I actually walked out of a shop right before…read morecoming here due to customer service. I'm glad I did. This shop was absolutely solid. The dude running the store when I walked in was on top of everything. Welcoming, knowledgeable, and honest about products, just a solid dude. Not my first time in that area, when I'm back I know where to stop.

Pharmacy- I have never been treated so rudely by a pharmacist assistant in my life. Apparently…read moreTom's Pharmacy was acquired by Walgreens pharmacy, I called asking for help transferring a prescription to the and this man was so horrible I decided to try Safeway instead. I will be calling the store and asking for a manager to complain. Not OK.

the pharmacy claims to have several vaccines in stock they do not carry. the staff doesn't notify…read morepeople about this when they make these appointments or receive reminder texts. do not come here expecting anything in stock; try safeway or cvs nearby instead!