Rate is the man Santa Cruz locc you aren't from the 831 if you don't know the owners name off hand…read more This shop has been around for over 20 years selling local products from local glass blowers. The owner will even repair your broken piece! They don't make em like iries now a days

I had such a good experience here today!…read more The man with the awesome hair and cool glasses is very knowledgeable about all things Vape. He really taught me a lot today. Completely unexpected, and I'm thankful :D

This place deserves at least a 6 star review. After running around town looking for a particular…read morepart for a cape, they didn't have it (nor did anyone else in town), but who I assume is the owner got me all set up. This is by far the most professional, well stocked, and easy to deal with shop in Santa Cruz. Folks should take lessons from this dude on how to run a business. This is the only head shop I will go to in Santa Cruz. Thank you for reminding me that customer service does still exist.

I frequent smoke shops ALL OVER THE BAY AREA from Frisco to Monterey to Oakland to Napa to San…read moreJose. This smoke shop, by far, IS MY ABSOLUTE FAVORITE ONE IN THE ENTIRE WORLD!!! Their prices are awesome. The quality of everything is amazing. Their variety in everything is endless. But the customer service of the shop owner is beyond priceless. And he makes sure that the impeccable customer service is absorbed and trickles down to every single employee he hires. The employees have ALWAYS impressed me at this shop making it a breath of fresh air coming here no matter who is behind the counter. And if by some crazy reason they dont have whatever you are looking for, they will go out of their way to get whatever you want in stock very soon. Star Zone gets my vote UNDOUBTEDLY for the "World's Best Smoke Shop Ever In All The Land"!!!!! Love you guys!!!!

great service! but the smoke was nasty I went through a nug and be careful with what you put in the…read moregrinder no smoke bugs

i went i. to purchase a vaping charger. Was not told you need a certain cord to use the charger…read more Went back with an hour to get the right charger. Was told rudely that all sales are final. The gal told me "we don't need your business.". The sales person was the blond gal. I will not be back and do not recommend this business.

I can't say enough good things about this shop. The owner is extremely kind, knowledgeable, and…read morealways willing to help without rushing you. He's very generous and truly cares about his customers. There's a great variety of items, and I never leave disappointed. This is hands down my go-to smoke shop and the only one I've gone to. He has high quality products and they are 100% authentic!

Bought a Flum Mellow from here and it was defective right out of the box. It tasted burnt like…read morecigarettes from the first hit and had little to no vapor or effect. I called right after and was told that once it leaves the store, it's the customer's fault--which doesn't make sense for a product that was clearly faulty from the start. When I asked about checking devices in-store, the response I got was dismissive and unhelpful. Customers shouldn't be expected to "test" a brand-new product just to avoid being stuck with something defective. Disappointed in both the product quality and the customer service. I wouldn't recommend buying disposables here.

Bought an excellent pipe there. Still using it months later. 85 characters? I said what I wanted…read moreto say in 55! The rest is just filler so I could post my review. Yelp has some stupid policies!

It's not even a smoke shop or nicotine shop anymore. Not…read moresure what happened.. Either the license was lost or something else... But no nicotine products are sold here anymore.

An excellent selection--the cigars are stored properly. The shop owner is a truly passionate…read moreindividual who genuinely loves his craft. We had a pleasant chat, received expert advice, and left with the very best impressions. We wish you continued success and prosperity! For three years now, I have purchased my cigars and cigarillos exclusively from this shop. The products are consistently of excellent quality, and the prices are as low as they get. If you are an experienced connoisseur of flavorful, aromatic--and, most importantly, natural--tobacco, then this is the place for you. If you are just starting out, they will be happy to assist you with your selection. Experiment to find your own personal taste--the variety here is extensive. It's a shame that reviews are limited to just five stars; oh well--I'll add a sixth one myself!

In my 40 years of cigar lifestyle and etiquette in customer service, this shop lacks neither. I…read morehave been to this shop over the course of 5 years and my recent and last purchase will end due to a small in stature and intellect hipster man boy who doesn't know the first thing about customer service and was extremely rude. I now work in the cigar industry and can tell you as a cigar lounge manager I would not give this shop the time of day until they clean up their act. Or find a new store clerk. Preferably one with manners and knowledge of cigars and customer service! Avoid at all costs.

Brenda was amazing! Super helpful and just so nice to us shopping ! 10/10 will be coming back!read more

PipeLine carries an amazing selection of locally crafted glass pieces at great prices. Quality you…read moredont see often in other smoke shops filled with mass produced crap from overseas. Do yourself a favor and pick up your next piece here for something truly awesome that you will love. The staff is super friendly and never made me feel like I didn't belong. Go see Uriah or any other team member for quality service! Never going anywhere else again for glass. Share something beautiful with your friends.

The vibe in this dispensary is so fun and earthy with a bunch of cool wood working. It totally fits…read morethe name. They have a very good selection of products for a wide range of prices. Every time I've gone they've been really helpful and answered all my questions. I really like the Wyld and Lost Farm edibles. I would highly recommend this location.

Treetop House Dispensary Review…read more Had the privilege of working alongside Jenna and the rest of the Treetop House crew during their 4/20 event--and let me just say, it was a vibe. During this monumental day, patrons were encouraged to spend a set amount for a chance to spin the prize wheel, making the experience fun and genuinely rewarding. Despite the crowds, the entire team stayed hands-on--helping customers with punches, educating everyone on current deals, and even managing the scene outside where patrons were encouraged to stick around, socialize, and soak in the community atmosphere. A refreshing change from the usual "hurry up and buy" dispensary experience. Whether I'm working alongside their team or just stopping by as a regular customer, Treetop House has consistently met all my cannabis needs. Plus, they host dope art meetups, adding even more culture and creativity to the mix. (Definitely worth checking in to see if they have a set day each month for those art shows.) All around, Treetop is setting the standard for what a real community-centered dispensary should feel like.

This place is awesome...Cane is a wonderful business owner. Super friendly and helpful. I came in…read morenot knowing what I needed and he hooked me up with all the right gear. Thanks to him I'm in vaping heaven. Other places do their best but this place is the best. Thanks again!!! Aaron from the rug shop

I stopped here on my way out of town after a visit. I actually walked out of a shop right before…read morecoming here due to customer service. I'm glad I did. This shop was absolutely solid. The dude running the store when I walked in was on top of everything. Welcoming, knowledgeable, and honest about products, just a solid dude. Not my first time in that area, when I'm back I know where to stop.