I needed fingerprinting done and I always like local independently own business businesses…read more Came in here fingerprinting was done quickly and efficiently. Service was friendly and professional. And then they provided the mailing for me as well. My wife needs to renew her passport so she can come here for those photos also

My wife & I went in to get some documents notarized. This place was the joint to be. One stop shop…read morefor printing, notary & many more. The place was clean & very mellow. Quite a relaxing vibe. Love it.

"Postal Annex is a great place for printing and other services--always reliable and efficient…read more Caroline, in particular, is always respectful, helpful, and provides excellent customer service every time I visit."

Beware! This store is not what it seems to be. I went to the store thinking it was a FedEx. My…read moremistake, but a sign on the front window says: "FedEx Authorized Shipping Center." However, I learned that it was a Postal Annex store and did not charge FedEx prices (or even close in my case). I copied my papers and prepared to send them by FedEx. Clerk Caroline correctly put my two mailings in two separate FedEx envelopes (going to the East Coast). She told me that the charges would be $69.44 for each. I told her that I had sent similar mailings by FedEx and been charged $10. She said that she hadn't hear of any $10 FedEx mailing charge and maintained the $69.44 charges must be paid. She offered to return my mailings but I needed to have them sent that day (August 27, 2023), as Caroline knew from our earlier conversation. I paid the total charges ($138.88) and left the store. The next day, I phoned the store in order to dispute the excessive charges with the manager, I called 3X getting no answer each time. I then called Postal Annex customer service in Denver. I was told (by Jeri) that each Postal Annex store is independently operated and has no limit on their charges. Jeri called the Fremont store and told me that no adjustment to my charges would be made. I am informed that FedEx currently charges $10.95 for the mailings such as mine (even shipping to the East Coast, as in my case). I made a letter complaint to Postal Express headquarters but there was no reply. Apparently, it is OK for Postal Express stores to rip off customers.

Located in a small strip mall right across the busy Pacific Commons Shopping Center, this is one of…read morethe larger FedEx stores. My experience is mostly based on the drop offs, which have always been easy and smooth.

Was helped by an awesome dude. Only complaint is that they don't have a large floor scale. This is…read moredangerous as their limit is 150lbs at fedex print and ship locations. Not having a floor scale is a hazard to lifting heavy pelican cases or boxes. Store manager wouldn't help the FedEx associate helping me. She flat out refused to lift heavy items. I don't blame her but why work at a shipping company if you can't lift.

I needed to get fingerprints for a program I applied for and looked for places that provided them…read more I saw this place on Yelp and rushed over there since they were about to close in 30mins on Saturday. I know I know, I didn't plan this well but I made it. I didn't have to wait long and I asked for the finger print service. I did not know I had to bring in paperwork since it wasn't mentioned by the program I was applying for but thankfully they knew what paperwork I needed and had it printed there (have to pay for bw copy since I didn't print it myself). I was in and out within 15-20mins! Excellent service!

We reached out to Dipesh and he responded very quickly both on Yelp messenger as well as by phone…read more We needed some things notarized. They were less expensive than many other places that we looked into. Great value since we needed 6 signatures notarized. We didn't need an appointment and Dipesh helped us as soon as we walked in. The store was clean and bright. The service was excellent and completed accurately. We appreciated the service and will definitely be back for other needs.

DP was very friendly and helpful in a last minute print job that I needed! Also, super fastread more

I made an appointment for 1:00 P.M. I provided a detailed description for a custodian…read moreacknowledgement notary service for two (2) people. We arrived at around 12:50 P.M. We saw a line so I asked our CEO to wait in line while I asked permission of the people who waited in line before us, for me to ask a quick question. They gave me the okay. I asked the person at the counter whether we need to wait in line if we have an appointment. The staff person was curt and responded, "You need to wait in line!" I walked back and stood next to our CEO. The CEO and I talked to each other and commented that although we made the appointment, we still have to be in line. The staff member overheard us and yelled out, "Just like you go to the doctor's office, you have an appointment but you still have to be in line'!" Hello, 1) UPS is not the doctor's office, 2) the people waited before us did not have an appointment, they came to drop off packages, 3) at the doctor's office, you have seats to wait for your turn! Wrong analogy! My CEO and I continued to talk among ourselves. The staff member yelled out again, "I told you to be in line!" I responded, "We are in line!" I turned and asked my CEO, "C, are you in line?" Our CEO was obviously in line and he said, "Yes, you can see I am in line". The staff knew he was wrong and rude, did not offer an apology but just said, "I did not know you were together". I told him, "If you look at the appointment on your computer, you would have seen I notated the service was for two people!" The staff member was rude and not professional. The place smells like urine near the counter. Thank you but I will not be back.

I have never heard of Postal Annex before but apparently they're super common as a one stop shop…read more I'm not sure if this is 100% accurate but I read online that FedEx and UPS drop offs are free but USPS drop offs have a $1. I dropped off my UPS package and the employee just scanned it and gave me a receipt (super sweet and friendly). The woman working was so welcoming and sweet. They've only been open for 8 months now -- I'm actually surprised it opened in this location because there's a USPS and UPS right across the street, but if it supports them, I'm more than happy to drop off my pre-paid packages here (I'm really hoping they make money off prepaid package drop offs?). They also have notary services and passport photos as other services they provide and their location is in a super convenient plaza.

Brand spanking new store, so fresh and so clean you won't even find a speck of dust on the…read moremailboxes. It's basically the Apple Store of pack-and-ship... but with cardboard. The owner and staff are genuinely friendly, and they offer every service you need (and a bunch you didn't realize you needed until you saw them neatly listed on the counter). Shipping? Check. Packing? Check. Random "oh wow they do that too?" services? Double check. No photos from my visit, I popped in for a quick passport photo and some photocopies. Trust me, no one deserves to be subjected to my passport-photo face. Notary services are available too, in case you need something stamped by someone who won't judge your mugshot

He is quick to respond, polite and friendly. I will reach out for future similar needs.read more

Quick and easy service along with flexibility - they attend to calls to let you schedule or adapt…read moreto schedule last minute if needed.

Horrible service the guy called himself chen is the rudest customer service I ever had…read more Miscalculated the total, missed items. Answered every question with an attitude. Never seen any one like this guy.

Horrible service! They promised to deliver within 10-15days. However one of my packages was still…read morein SF after 10 days. 1 month later, it's still not delivered and stranded in China custom without any delivery company to pick up the package. I called several times and told them that the things I shipped have expiration date. They were so mean saying " so what?!" Then they asked me to pick up myself when the receiver was in north China and the package was in Guangzhou! I said how can I go pick it up? They came back with " the your package is lost!" What the hell?! The worst service on earth!!!!!!

Fantastic store, went to this store to print documents, get photos and Notarize a document. Neal…read morewas amazing and went above and beyond in helping me out with everything. Highly recommend this store.

Horrible customer service. Tried to also drop off prepaid and posted USPS was assured that it…read morewasn't possible because "they are not a post office" and have "zero affiliation with USPS." Two employees seemed annoyed and were not interested in assisting me further. Do a lot of shipping with my business and haven't had this issue with any other stores. Ended up dropping off at a different UPS store and even chatted with employee about bad experience at this place.

Line out the door on a Friday afternoon, so there was a bit of a wait, but I was grateful to have a…read moreplace to buy stamps and drop off mail after the post office had already closed. Convenient location and parking. Friendly service.

Terrible customer service from the Indian lady. She was so rude as if we knew the internet was…read moredown. Do better and hire people who want to actually work!