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    Baum Automotive

    3.0 (4 reviews)
    Closed Closed

    Services - Baum Automotive

    Auto maintenance

    Auto repairs

    Routine automotive maintenance

    Baum Automotive Photos

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    InTown Auto Care - BMW

    InTown Auto Care

    (26 reviews)

    this is the first time I've written a review about an auto repair shop. I took my car to in town…read morefor a routine oil change. The service was superb. I received round-trip service and everyone there was extremely nice and proficient.

    We asked InTown Auto Care to conduct a pre-purchase inspection of a car we were thinking of buying…read more We called three shops before going with InTown, and although InTown charged the most for their inspection--they are not the low-cost provider, as noted in other reviews--we trusted them because it was clear that pre-purchase inspections were "a thing" for them. Unlike the other shops, which basically said "we'll just tell you orally what's wrong with the car," InTown described an established process and a detailed checklist of what they look for. And sure enough, at the conclusion of the two-hour inspection, they provided us with an extremely detailed report that covered dozens of aspects of the vehicle. It was very thorough, with photographs, and they gave it to us in print and electronic form. They then walked us through the report--my husband and I know very little about cars--and explained the issues in a way we could understand. They gave us a very honest assessment of what would be involved in purchasing this car (which they described as "a project"); they were quite candid, and they did not sugarcoat what we'd have to do if we bought the car. In the end, we decided to not go through with the purchase, since we don't know much about cars and aren't into "projects." I was very impressed with InTown Auto Care. We don't live in the Moorestown area, but if we did, I would come to them for all my car-care needs.

    Ward's Automotive - Sheered clean off

    Ward's Automotive

    (20 reviews)

    I was new to the area and desperately looking for a reputable auto shop, boy am I glad I found this…read moreone. Admittedly I was nervous pulling behind a ramshackle house but luckily I didn't judge this place by the cover and neither should you. Took my 2018 Chevy Silverado 1500 here initially looking for just an oil change and tire rotation. Upon my own consideration and talking with the crew- got a 100,000 mile makeover done, transmission pan drop and top off, oil, brakes, rotors, diff fluid, brake fluid, and a handful of odds and ends. Quoted me HALF of what the dealership wanted, made useful (but not pushy) suggestions, and ultimately left me in charge, not trying to upsell me whatsoever. Got it all done in 2 days as I was on a time crunch and couldn't be without a car long for work. I will absolutely be returning.

    Adding my review from 2025 on here because the one that was up for a year on google has…read moremysteriously vanished, along with the multiple other negative reviews this business had. ---------------------------------------------------------------------------------- Ward motors damaged my car and put my family at risk. I have been going to Ward because they are close by and have high ratings, but after 2024 I will not be going back and I do not recommend anyone else give them their business. I took my car in to have 4 new tires put on back around September, which Ward did. However shortly after this I began to notice a rumbling/helicopter-like sound coming from under my car. I brought it back to them, they put it up on the lift and determined I needed a new front right tire rod. We replaced this for $500, immediately after I left the shop I noticed the noise even louder than before. I called them right back and explained that the issue was still there, the guy said he couldn't hear anything when he took it for a test, so I brought it back the next day and he said he could hear it now. They put it back on the lift, and told me it was my rear control arm causing the wobbling. This was after $800 on tires and $500 on the tire rod, Bob said they'd work with me to fix the control arm. When they got back to me with a quote it was almost double what they originally estimated. Bob Ward assured me that the wobbling was not a safety issue, and not an immediate repair. I had concerns because Christmas was around the corner and we would be traveling. They said it would be OK, it was safe to drive, and we could fix it after the holidays. On Christmas Eve as I'm driving my family to my mother's for dinner, my rear passenger tire came off -while we were driving-. It sheared clean off and rolled down the road, thankfully we were not on the highway and I was able to quickly pull over or it would have been a disaster. The tire rolled all the way down the street, thankfully no pedestrians were out at the time and oncoming traffic was able to avoid it. I had my girlfriend and child in the car at the time. I immediately called Ward and left an understandably angry voice mail. We called AAA who towed the car to a family members house who is also a mechanic. Both the AAA tech and my mechanic said they've never seen anything like this, and the only way for it to have happened was for the lugnuts to have been insanely overtorked when my tire was put on. When Ward called me back the day after Christmas to talk about what happened it seemed like the whole thing was an inconvenience for them. Bob didn't take any responsibility, tried to play it off even though they are the only ones to touch this car. When I started mentioning how he put my family and child in danger he rose his voice and said "Will you shut the **** up?!" ....Now I don't know if Bob is just losing it with old age or something, but when your business almost injures a family and the customer calls upset, you don't curse them out. Common sense. My mechanic fixed the whole issue for 150 bucks while Ward was happy continually having me come back in for work that not only did not solve my problem, but caused it. Update: they take no responsibility for any of this despite being my only mechanic for years, but did offer a whopping $150 to cover my mechanic fixing it in "good faith" that I declined.

    Baum Automotive - autorepair - Updated May 2026

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