Went in to get my rear brakes fixed. He told me he could fix it right on the spot. So I agreed. The…read moreparts took a little long to get in but I was fine with that since he was doing the work as soon as I walked in. He doesn't quote me anything and maybe an hour and 30 mins goes by he comes back with a price. It was around 200 dollars. I notice he was kinda in a hurry to leave. The store closes at 3:30pm and me and him left at the same time around 3pm. I don't know maybe I was his last client of the day. Still have the same problem rear brakes are still bad and it almost seems like no work was done. Didn't show me the new parts that he got for the car nor did he show me the bad or old parts. I got recommended to come here and I don't know there haven't been any more recent reviews since this one I guess.

My husband went here in the morning a few minutes after listed open hours and no one was there- he…read morewaited 20 minutes and no one showed up or answered the phone. A few hours later I called and they picked up and I told him I would be there between 2-3PM for a simple oil change and he said he would be there until 3. I arrived at 2:30 but no one was there and no one answered the phone. I waited until 3 but no one ever showed up. It really put me in a bind. This is no way to do business, if you have business hours honor them.

I have been going to Mr Brakes for about 10 yrs now. Paul…read more(The Manager) is one of the most Honest Mechanics I have ever met! Always gives me the price B4 working on my wife, or my car. Explains everything in detail so you know what's wrong, and what they're going to do, and B4 they do any work. The 1st time I went there I even looked up the problem and googled the estimated price and Paul was and still is right there or under with his prices. The people who have a problem with him THEY MUST WANT SUMTHING FOR NOTHING...REMEMBER CHECKING YOUR CAR CAN BE TIME CONSUMING. Go to AAmco or 1 of those other chains..Now They are RIP off artist! Not Paul...anyway, If you want Quality Service with a honest prices, go to Mr. Brakes!

I like that the staff knows me because I've been going there for so long. I don't have to give any…read moreinfo at check in and they know my car so well because of the years I've been going.

Was on an east coast road trip and awoke to find a window in the car rolled down and wouldn't come…read moreall the way back up, Called and asked if I could come by 90 minutes from now to have them take a look. They got us patched up (window up and locked until a full repair could be done at home) in less than 30 minutes for an absolutely reasonable fee. There are decent people still around. These folks appear to be some of them...

Only have used them for gas or air, but good service, all employed local kids, good to try and keep…read moreyour money in the local community. Prices are comparable to what you'd find at Wawa, and I believe they still have a deal like other Sunocos where one day a week Premium/certain grades are cheaper.

My mother had been taking her soccer mom mobile to the dealer for years to be fixed and as you…read moremight guess, was never totally satisfied with the work. Or the price. Or the work. Or the price. So after much cajoling, she dropped her van off to Kapanzhi with a record of the work that had been done thus far. The mechanic shook his head, told her the nasty truth (she'd been "slightly" ripped off by said dealer) and agreed to work with her on whatever repairs were necessary. My mom has now dropped her van off there twice and been supremely satisfied with both the work and the price of the work. They even let her pick her car up unannounced so she could get to a tennis match and then drop it back off again later and still completed the work that day. She most recently took it in because the check engine light came on and the car was bucking. They popped the hood while she was there, showed her exactly what little tiny piece was causing all of her woes and told her that they would fix it that day. Not only did they hold to that promise, they also saw her car was due for inspection and made sure that it passed inspection for her. Because my mother has been so happy with her switch to Kapanzhi, she asked me to spread the good word about them. So here's one more review written under the time old adage of "Mother knows best:" Go to Kapanzhi. You won't regret it.

Peter was super friendly and did great work on my car. My air conditioning stopped working while…read moredriving down from Massachusetts and he fit me in the same day I called so that I could drive back up to Massachusetts with a working air conditioner. My final price was $150 less than his original estimate. I was really happy with the repair, the price, and the time it took to get it done.

It was a pleasure working alongside Eric Glass, who have been actively helping us with whatever…read moreinformation we needed, ranging from window sticker, potential promotions, and updated proposals for the car of interest. John Danze, the manager, was also very friendly via text and provided us with valuable information we needed regarding specific safety packages/protection plans. It was a definite pleasure working with both Eric and John, for they both appeared motivated to help as best as they can. If you worry about putting down the $500 deposit to hold onto a car of interest, please fear not for it is refundable and Eric was quick in issuing the refund for us immediately when we couldn't proceed with the deal due to personal circumstances, unlike some other places which may prolong/delay the refund process. Thank you Eric and John for your assistance and I hope we can work together again one day in the future! Thank you for reading and best of luck!

These guys are fine for routine maintenance only. If you don't know what is causing a problem, do…read morenot make it up. Stop lying to customers.

this is the first time I've written a review about an auto repair shop. I took my car to in town…read morefor a routine oil change. The service was superb. I received round-trip service and everyone there was extremely nice and proficient.

We asked InTown Auto Care to conduct a pre-purchase inspection of a car we were thinking of buying…read more We called three shops before going with InTown, and although InTown charged the most for their inspection--they are not the low-cost provider, as noted in other reviews--we trusted them because it was clear that pre-purchase inspections were "a thing" for them. Unlike the other shops, which basically said "we'll just tell you orally what's wrong with the car," InTown described an established process and a detailed checklist of what they look for. And sure enough, at the conclusion of the two-hour inspection, they provided us with an extremely detailed report that covered dozens of aspects of the vehicle. It was very thorough, with photographs, and they gave it to us in print and electronic form. They then walked us through the report--my husband and I know very little about cars--and explained the issues in a way we could understand. They gave us a very honest assessment of what would be involved in purchasing this car (which they described as "a project"); they were quite candid, and they did not sugarcoat what we'd have to do if we bought the car. In the end, we decided to not go through with the purchase, since we don't know much about cars and aren't into "projects." I was very impressed with InTown Auto Care. We don't live in the Moorestown area, but if we did, I would come to them for all my car-care needs.

Brought my 2015 Volkswagen Golf here a few weeks ago to have some work done to it. I needed a…read morewalnut shell blasting, new spark plugs, and a oil change. Mark called me up and gave me the breakdown. Real friendly guy. They were able to work with me regarding payment. I left my car with them for like two weeks and when I got her back she was in better shape then ever before. The front bumper on my car was also all duct taped up from hitting the curb one too many times. They fixed that up for me no extra charge. I was really surprised by that, and thought that was really nice of them. These guys no European cars. I would never take my car to anyone else.

New to the area looking for a repair shop that can do all my non-warranty work. Started off simple…read morewith a tire rotation. What a laughable experience. Did not ask for a price nor did I look at the bill until later. WOW $107.00 for a TIRE ROTATION. I called for an explanation and was given a speculative answer that they had to re-set my tire sensors (car does that automatically by the way) but he would have the owner, I guess, call me back. I received the call and the first words out of his mouth are, "do you want me to tell you why we charge what we charge or not" nice attitude. I will not detail the preposterous explanation he gave me including needing to test drive after a tire rotation on a car with under 6,000 miles. Between price, attitude and preposterous explanations, good reasons to STAY AWAY. By the way, I told this story to my old mechanic in Pennsylvania, I think he is still laughing.

STAY AWAY I brought my car here because it was making a loud…read morebanging noise The owner/manager must've thought I was a dumb woman who knew nothing about pricing and cars He sent me an estimated invoice for over $1000. I laughed and took my car somewhere else. Turns out if only cost me $260 to fix the issue Go here if you want to be price gauged

STAY AWAY!!!!! STAY AWAY!!! Do not trust this place. Took car because it was over heating, they…read morecouldn't fix it charged me over 1k for shop time and now my car won't even turn on.