Nobles Automotive: 9-Year, $42,000+ Relationship Ended with Hostility…read more Nobles just threw away a 9-year, $42k relationship by having a staff member aggressively tear up my work order and tell me 'don't come back' after failing to honor an appointment. I scheduled this service a week ago for my 2017 Toyota Tacoma work truck. Because I no longer live in Haddonfield full-time, I drove over an hour and stayed the night specifically to ensure the truck was there for its Thursday slot. The same person who set the appointment called me THIS MORNING to confirm the work was on schedule. I arrived at 4:45 PM only to find my truck hadn't moved. Instead of an apology for the massive logistical inconvenience and broken promise, the representative was dismissive and rude. When I stated I would be leaving a review about this poor service, he became hostile, deliberately tore up the paperwork in front of another customer, and told a decade-long client to never return. Between my personal vehicles ($17,000) and my crew's vehicles ($25,000), we have been the definition of loyal customers. To be met with this level of unprofessionalism and a total lack of accountability is a massive red flag. If they treat a $42,000 client like garbage, they will certainly do the same to you. A shop is only as good as its word and its management; unfortunately, Nobles has lost both. We are taking our fleet elsewhere.

They squoze me in for a last minute lube - there was no push to upsell, everything was very…read moreefficient. Price was reasonable. The guys were really nice and well mannered. Waiting room was cool and comfortable, no WIFI and no bathroom that I could see (but then, I didn't ask). AAAAAAND they noticed my car registration had expired four months ago OOOOOPS, and reminded me to go get it done ASAP. Apparently when car inspections were all thrown for a loop during the pandemic days, everybody kept forgetting their weren't automatically for a two year extension. Thanks for the reminder!

Awesome service ! fast knowledgable and kind. I will recommend to anyone in the area seeking…read moreprofessional car care.

If you need an honest, reliable mechanic, look no further. I stopped in the other day to have my…read morecar looked at for possibly needing an alignment. Dave was calling me with answers an hour later. So glad I stopped here. I have a long distance trip planned and probably would have blown a tire. Trustworthy and affordable business.

Brought my 2015 Volkswagen Golf here a few weeks ago to have some work done to it. I needed a…read morewalnut shell blasting, new spark plugs, and a oil change. Mark called me up and gave me the breakdown. Real friendly guy. They were able to work with me regarding payment. I left my car with them for like two weeks and when I got her back she was in better shape then ever before. The front bumper on my car was also all duct taped up from hitting the curb one too many times. They fixed that up for me no extra charge. I was really surprised by that, and thought that was really nice of them. These guys no European cars. I would never take my car to anyone else.

This place is truly the best! Victor is so thorough in his explanation of the problem and honest…read morewith your options. He is great with timely communication. We don't trust anyone else with our family's cars.

I like that the staff knows me because I've been going there for so long. I don't have to give any…read moreinfo at check in and they know my car so well because of the years I've been going.

Didn't have the experience with the problem. It was an electrical issue which I believe was over…read moretheir head. I paid $300. For a repair that lasted only 10 days. Returned the car, after 2 days they still haven't found out the problem. I got my car back and that's it. Would not recommend this shop.

I was new to the area and desperately looking for a reputable auto shop, boy am I glad I found this…read moreone. Admittedly I was nervous pulling behind a ramshackle house but luckily I didn't judge this place by the cover and neither should you. Took my 2018 Chevy Silverado 1500 here initially looking for just an oil change and tire rotation. Upon my own consideration and talking with the crew- got a 100,000 mile makeover done, transmission pan drop and top off, oil, brakes, rotors, diff fluid, brake fluid, and a handful of odds and ends. Quoted me HALF of what the dealership wanted, made useful (but not pushy) suggestions, and ultimately left me in charge, not trying to upsell me whatsoever. Got it all done in 2 days as I was on a time crunch and couldn't be without a car long for work. I will absolutely be returning.

Adding my review from 2025 on here because the one that was up for a year on google has…read moremysteriously vanished, along with the multiple other negative reviews this business had. ---------------------------------------------------------------------------------- Ward motors damaged my car and put my family at risk. I have been going to Ward because they are close by and have high ratings, but after 2024 I will not be going back and I do not recommend anyone else give them their business. I took my car in to have 4 new tires put on back around September, which Ward did. However shortly after this I began to notice a rumbling/helicopter-like sound coming from under my car. I brought it back to them, they put it up on the lift and determined I needed a new front right tire rod. We replaced this for $500, immediately after I left the shop I noticed the noise even louder than before. I called them right back and explained that the issue was still there, the guy said he couldn't hear anything when he took it for a test, so I brought it back the next day and he said he could hear it now. They put it back on the lift, and told me it was my rear control arm causing the wobbling. This was after $800 on tires and $500 on the tire rod, Bob said they'd work with me to fix the control arm. When they got back to me with a quote it was almost double what they originally estimated. Bob Ward assured me that the wobbling was not a safety issue, and not an immediate repair. I had concerns because Christmas was around the corner and we would be traveling. They said it would be OK, it was safe to drive, and we could fix it after the holidays. On Christmas Eve as I'm driving my family to my mother's for dinner, my rear passenger tire came off -while we were driving-. It sheared clean off and rolled down the road, thankfully we were not on the highway and I was able to quickly pull over or it would have been a disaster. The tire rolled all the way down the street, thankfully no pedestrians were out at the time and oncoming traffic was able to avoid it. I had my girlfriend and child in the car at the time. I immediately called Ward and left an understandably angry voice mail. We called AAA who towed the car to a family members house who is also a mechanic. Both the AAA tech and my mechanic said they've never seen anything like this, and the only way for it to have happened was for the lugnuts to have been insanely overtorked when my tire was put on. When Ward called me back the day after Christmas to talk about what happened it seemed like the whole thing was an inconvenience for them. Bob didn't take any responsibility, tried to play it off even though they are the only ones to touch this car. When I started mentioning how he put my family and child in danger he rose his voice and said "Will you shut the **** up?!" ....Now I don't know if Bob is just losing it with old age or something, but when your business almost injures a family and the customer calls upset, you don't curse them out. Common sense. My mechanic fixed the whole issue for 150 bucks while Ward was happy continually having me come back in for work that not only did not solve my problem, but caused it. Update: they take no responsibility for any of this despite being my only mechanic for years, but did offer a whopping $150 to cover my mechanic fixing it in "good faith" that I declined.

Peter was super friendly and did great work on my car. My air conditioning stopped working while…read moredriving down from Massachusetts and he fit me in the same day I called so that I could drive back up to Massachusetts with a working air conditioner. My final price was $150 less than his original estimate. I was really happy with the repair, the price, and the time it took to get it done.

Kapanzhi has been my (and my entire family) mechanic of choice for the past 18 years…read more Always does a great job, very friendly and works with you, regardless of issue. Prices are very decent (though I don't count parts, as well, they are what they are)... Most importantly, they are honest - if you really don't need something done, they won't try to BS you into doing it just to make a few bucks (at times rather the opposite - I remember asking to get the breaks changed, to which Pete said not to waste the money as they should be good for at least another six month and who knows if we'd still have the car - he was right, we sold the car)... If you need any work done, I highly recommend them...

I own 2018 BMW that had a strange vibration that I wanted a 2nd opinion on. Sam and Dylan were very…read morehelpful over the phone + in person, they were respectful. Technician were able to give me a diagnosis and did not charge me the whole hour to diagnose which was surprising! They gave me a tour of the shop as well. They seem to specialize in BMW/MINI of all generations. I'll come back in the future as needed specially because of the great customer service, fair pricing and they know their Bimmers. What's interesting is the shop front itself is simple but they have a huge shop in the back that is unseen from the street (White Horse Pike).

I hope they do good work because the rudeness level of the lady answering the phone is crazy…read more Called in to see if they're capable of doing a job on my vehicle and possibly get an estimate. Answered yes quickly. Then immediately went, "well I can't get you until Wednesday, bring the car Wednesday." Um... would I be able to get an estimate before scheduling? "Well I can't get you anything without you sending me the VIN and license plate. What did you want done again?" Not sure what my license plate has to do with an estimate since I gave her the make and model of my vehicle. Will knowing the license plate suddenly make the job more difficult? Then immediately went "send me the information, I gotta go I have customers here." Overall not a good impression for someone that's a first time customer. That lady either needs some help with the workload at the front desk, or needs customer service training.

Honest, fast and do a great Job! Princes are very fair they have worked on both our truck and our…read moreSUV ! Highly recommend.

Sam is honest and does great work at reasonable prices. He has also told me when I didn't need work…read moredone.