This place had my car for 3-whole days they never called me I had to call them. Car seemed to have…read morea transmission problem. But now I know it was the coil pack going in and out causing the transmission to pulse. All they would say is it needs a tune up not telling me that now the check engine light is on and car barely idles. They called me to tell me it would be over $300 to repair. I told them how much do I owe you and paid $54 for them to drive my car waste my gas and not tell me it needed a ignition coil. I drove the car home and hooked up my code reader code P0302 came up. This means misfire cylinder 2 bad coil. I bought 1-coil and 4-spark plugs for $120. So labor cost $180 in this place for 1/2 of work. Coil packs have 1-screw and a plug to unplug. Spark plugs are right up front no cover to remove a piece of cake. I would give this place a zero if I could

Knowledge, professionalism, communication, and value are all top notch. Ronnie knows his stuff and…read morewon't try to sell you something that isn't needed.

We love Joe and his wife. They're always so kind to the Hanline family. They always give us…read moreamazing, affordable service. We come to them for all of our services.

Can't thank them enough for being open and able to get an inspection done during this pandemic…read more One less thing I need to stress over. Greatly appreciate it and glad I was able to support my local business.

The owner is VERY arrogant, condescending and hard to deal with. The employees are pleasant and…read morethe work is satisfactory but won't refer them to anyone.

I became a customer of their Paxton Street Location. From the first time I walked in their doors,…read morethey were Friendly, Professional, and Extremely Knowledgeable. I must admit I was nervous at first, being a girl not knowing everything about machining. They never once made me feel uncomfortable. I had them fabricate a stand for me, it was exactly what I wanted and more! Ask for Brent....... He's awesome!

This was my second visit to this shop. I had a good experience with my inspection last year, and I…read morewould absolutely make that known if I had received the same level of service this time. Unfortunately, that was not the case. I recently brought my 2008 vehicle in for an oil change and tire rotation. Immediately after receiving it back, the shifter felt rough and misaligned in a way it had not before the service, and it gets stuck. Because the issue appeared immediately after the vehicle had been in their care, I contacted the shop and reasonably expected them to inspect it as a courtesy before asking me to pay approximately $120 for a diagnostic evaluation, which they required. I was not demanding that the shop automatically pay for a repair, nor did I expect them to diagnose an unrelated shifter problem during an oil change. I simply wanted them to investigate a new issue that appeared immediately after their service and determine whether it could have resulted from how the vehicle was handled under their care. Instead, the owner's response focused on the vehicle's age, mileage, unrelated recommended maintenance, and prior hood damage from a deer accident that occurred in 2018. None of those things explain why the shifter suddenly felt different immediately after the service. The response also unfairly suggested that I was only trying to obtain a free repair and refused to consider any other possibility. That misrepresents both my concern and my intentions. I had planned to return for the other recommended services, including the state inspection, until this happened. Had the shop simply inspected the concern and handled the situation professionally, my review could have been very different. I have no problem acknowledging good service when I receive it, as shown by the fact that I returned after my first visit. This was my experience with Witmer Auto. Rather than investigating a legitimate concern that arose immediately after service, the business shifted the focus toward unrelated issues and made assumptions about my motives. I will not be returning and believe other customers should be aware of how concerns may be handled when something appears wrong after service. Update: After I raised my concerns, the business contacted me by voicemail at approximately 5:07 p.m., after closing. Later that night, at approximately 11:55 p.m., the owner sent me a private Yelp message accusing me of planning to "defame" the business, stating that I was "making a fool" of myself, and telling me, "Call me tomorrow or my attorney will be calling you." I found this late-night communication hostile and intimidating, and it further reinforced my decision not to return or negotiate.

Do not go they just take your money I went for a parasitic draw issue and I told them I had a new…read morebattery and alternator i told the guy cause I drive the car there hey do u want me to keep it running because it won't hold a charge the guy says no problem if I have to jump it I can jump it I said cool he never checked my car and claims that the car won't start and I have to replace both batteries to due further testing and charged me 149 bucks I even offered to go charge the battery for them and they said no I hate rip off mechanics when I went to pick up my jeep it jumped fine and I drove it away have more proof but just won't go here again

Andy put a new head unit into my 2012 Camry. It looks amazing and sounds even more amazing…read more No speaker upgrades. Just the new head unit. The craftsmanship and the attention to detail of this installation is top notch. Everything is clean. The gaps in the installation kit (don't know what it's called....the housing for the head unit) are all perfectly aligned. Andy even took like half an hour to get me setup and jamming when I picked it up. I had to reschedule twice with him and he was very accommodating. I don't know much about stereos, but I know a lot about what expertise looks and feels like. This experience was EXPERT level. So well done. Highly recommended.

Great local company that know the trade and deliver quality installation services. I had a Kenwood…read moreCarPlay system installed in a 2015 Camry. They advised on the best options and components that would enable a great system. They installed in the timeframe promised and there charges were very fair. A shout out to Andy for taking additional time to demonstrate how to use the new system. I am definitely going back to get additional work done. I highly recommend Creative Car-Tunes!

Great service , fast and reliable, highly recommended . Dude that owns it is down to earth and nice…read more.

I was forced to be a customer due to them being the only Smart Start provider in my area…read more Otherwise, I never would have been a customer. My first interaction within 5 mins was one of the mechanics MANUALLY closing my automatic lift gate. I should have went somewhere else then. I was sometimes a day or two late for my bimonthly calibration and it was never a problem. The 3rd time he made up some late fee out of nowhere. I was frustrated and asked who was collecting the fee and was given some bs story. I checked with smart start and the vendor controls fees. Not smart start. So all I can say, is this gentlemen is a PA constable and running a mechanic shop for people with DUI. He is taking advantage of people and it's sad. DO NOT USE them. Go to Mckenzie Auto in York. They only charged $25 for calibration and this Edmonson's charged $40. After I called him shady for charging arbitrary fees, he told me to not come back. Huh, called out on shady behavior and then i'm not allowed to be a customer. What's funny is I never would have been a customer here if it wasn't for Smart Start. I highly encourage you to find another garage, this one is shady as they come. Communication was poor, when you show up you just get this stink eye kind of look from soneone with zero personality.