I am writing an updated review for a review I left this week. The manager after seeing my review…read morehas communicated very well with me to address my issues with items I purchased. Apparently, the items were by mistake sent out without being checked over for defects. The company acknowledged this and credited me for their mistake. They did advise to always get pictures emailed before ordering from a salvage yard which will be very helpful to anyone who orders. Since I couldn't remove the rating from before , I wanted to give credit to the staff who graciously helped resolve the issues with our order. Thank you Chucks for following up and understanding our needs.

From the owner: Chuck’s Auto Parts Solutions is your trusted source for premium recycled OEM, remanufactured, and…read morenew aftermarket auto parts. With over 52 years of family-owned and operated excellence, our third-generation team proudly serves customers nationwide from our state-of-the-art facilities in Douglassville and York, Pennsylvania. From engines & transmissions to body panels, wheels, tires, headlights, taillights, and interior components, we carry parts for nearly every make and model 2008 and newer. Our vast inventory is constantly growing—adding up to 135 new vehicle listings daily—ensuring we have the parts you need, when you need them. Each part goes through our quality process—cleaned, inspected, tested, and graded for an accurate part description—so you can buy with confidence. Plus, we offer nationwide shipping and our available LIFETIME part & FULL labor rate warranty coverage for true peace of mind. Whether you’re a repair shop, dealership, or DIY car enthusiast, Chuck’s delivers Quality Parts, On Time, As Described.

The individual behind the desk sold me the wrong light bulb package for my car. When I returned to…read morethe store, he laughed, and blew off the fact that he gave me the wrong bulb. No apology or attempt at fixing the problem. It was my first (and last) time in the store. Terrible customer service. Off to Pepboys ...

Walked in the door and was immediately welcomed. We needed oil and oil filters for my car and my…read morefiancés truck. The staff was able to look it up and get us and bring our items to the counter for us.

I had a slow leak on the back passenger tire of the car I was trading in, so I stopped in for a can…read moreof fix-a-flat. The store was empty except for the employees and one asked me right away if I needed help. I was shown the products I wanted immediately and was able to get my purchase and go which was great. I will come back anytime I need auto parts especially since the location is the closest to my house.

They are the best. Honest and fair. Very prompt. They explain things to you which is so important…read more Best mechanic I ever went to.

At first, Al's was great. Good service and seemed like nice guys. Fast forward to a month ago, my…read morecheck engine light comes on. I call in, the guy at the desk said they couldn't get me in for a month and that if I can I should go somewhere else. The code for my check engine light was for spark plugs and ignition coils. I changed those out (took me about 30 minutes to do that myself). Engine was still misfiring so I kept my appointment. Prior to this, I called in to give an update and see if I could get in any earlier. A quick and short "absolutely not" was abruptly stated to me by the front desk guy. No big deal, I get you're busy. He then begins to basically scold me for changing my spark plugs and ignition coils in an incredibly unprofessional and honestly condescending way ("Clearly you didn't fix it" was one of his exact responses - thank you I already knew that but I appreciate him confirming it for me). Then I take my vehicle to them the night before my appointment. One day goes by, two days go by, three days and no call. I then take it upon myself to try and get some type of update. I call in and am told the mechanic will call me back. This was on a Friday. 5pm rolls around so I call in and the guy at the front says sorry they're gone and that I needed to wait till Monday for any type of update. I call on Monday morning. The mechanic comes back and says he switched around the spark plugs and coils and corrected the gap setting on the spark plugs. This probably means they didn't work on at it all from Wednesday morning to at least Friday afternoon. I can understand being busy but then let the customer know what's going on so I can do something else. He then said he would get back to me after he looked into a few things. Tuesday 2pm rolls around and no calls or updates. I call and they have done absolutely nothing since I talked to them Monday at 7:30am, citing that they are super busy. I can understand being busy, but I don't understand how you make an appointment, have the vehicle for at least five business days, and nothing of note was done except for switching around coils and spark plugs and correcting gap settings. They then send me out with a $184 bill for 2 hours of labor with: no definitive answers as to what is going on, just a couple possibilities/what could be causing them, and that they wanted to look into them. Great but when were these going to get looked into since you already had it for 5 days? When I explained this all, I again got the answer of "we're busy." Thanks you for nothing. I strongly believe in supporting local business, and I'm a fairly reasonable and easy going person, however this was absurd. Maybe my situation is/was unique, but I will not be going back to Al's. Very disappointing.

Don't deal with this business they will rip you off and not abide by their own warranty policy…read more Bought a used engine for my box truck told it worked it great condition paid extra to have delivered. Got installed engine doesn't work and has a leak from the manifold in to the exhaust I had it diagnosed from 2 licensed mechanics. Contacted me Francis the owner of the company was cursed out and hung up on. Told to do whatever I want but he's not fixing or changing anything he knows the engine is good but he never even saw it his wife brought the engine to me from new York. I have my receipt with my warranty that is still under the 120 day period. I figured I need to let others know not to deal with him I will be filling a lawsuit against him to reclaim some of my money since I had to buy another engine since he sold me trash.

I discovered a flat tire the other morning and decided to go to Pep Boys since they were close to…read morewhere I lived. The gentleman at the desk served me quickly and politely. The only downside to the whole experience was that they said they could not service the car until 2pm (I brought it in at 830am). So I left the car with them and departed. Fortunately they called a little before noon saying that it was done (yay 2 hours early). The cost to repair the flat was under $30. TL;DR: Had to wait a while, but was a good and fairly priced experience. Would recommend for tire repair.

My daughter got her tires fixed here 2 weeks ago. Someone had slashed her 2 tires. First they said…read morethey had to order them . She had to spend the night in PA for the tires to arrive . Than they told her tires would arrive before 10 am and they finally got there after 12. Than it took them 4 hrs to change 2 tires. At the end they told her 580 and she gave them the card. They gave her the keys and she was heading back to NY when they called her to tell her that she needs to pay more and the services were now 630 not 518?!? Are you insane ? Well bottom line is they never charged her card and now they tried to get her back there to cover their mistake .... Totally unacceptable !! I will never recommend such services !!

People are friendly, and I was able to look around and find what I needed. Now the downside would…read morebe for those who do not find what they need. I guess that would be just as disappointing, but you just have to look around. Thanks.

Everyone there was quite helpful and happy to answer all of my questions. Their supplies were easy…read moreto navigate, and judging by the dates on the cars.. are rotated at a decent rate. I will happily return to them for further parts and services! Thank you!!