Battle Born Tree Service
As a single female taking over a 2.5 acre neglected property, things are a bit overwhelming. I was getting more and more worried about my trees as every Nevada windstorm blew many branches down. Some I could not move without a tractor.
With over 30 trees, some over 40 years old, many looked diseased and had bugs. I was anxious of the expense, worried of how was I going to take care of this and had no clue where to start.
I happened to see an add or post on FB late evening one night and messaged the company. I received a reply within minutes from Sara. We communicated the next day and set up a time for a free estimate. Mike, the owner came out. He was incredibly knowledgeable, kind, not pushy in any way and you could tell he was passionate about his work.
He provided a verbal quote and then Sara followed up with an email version the next day. It took some time to secure the best way of financing this investment (my side, not theirs) but when secured called and got a date.
Some tell me I should have "shopped around" but I tend to go with my gut. This was an investment in my property and I feel the pricing was reasonable for the 1.5 day job that needed to be done.
Battle Born was actually able to come earlier than expected which was a bonus.
The crew of what seemed like 10 people showed up early the first day, (about 7am) kicked into high gear and within a few hours the trees already looked amazing. Most of the crew are licensed arborists and didn't just show up to supervise; This included Mike. He was up in the trees with the rest of the crew. The entire crew was patient with me as I am an inquisitive person. They answered every question I had with patience, humor and a smiling face.
Having no idea what to expect, I was very pleasantly surprised with the amount of cleanup that occurred. (Had a very bad experience with roofers)
They returned the next day bright and early to finish the job. By end of day two, I had all trees trimmed, and three removed due to future foundation issues. All branches were mulched, property raked and cleaned. They informed me that the trees would do much better and I should not have a problem in the future. I was very shocked to realize they were also treating the trees for beetles and aphids even though it was not in the quote. I had received another quote for that from another company.
I am so pleased I went with Battle Born. I felt like my hand was held the entire process since I was in uncharted territory.
It's been a week since my trees were cared for and they look amazing. I've had a few dead branches come out in the wind, stuff that was unseen after cutting, there are a few sticks that are still on the ground. Nothing to cry about. A job our size, I would have expected much more.
I've read the other reviews and the bad ones seem to be a while ago. If they are not, then my guess is that there are some unrealistic expectations... I am a communicator and take charge, ask questions when I don't know the answer and I don't wait for others to coddle me. I had no issue with communication, workmanship, cleanup, or pricing. This company appears to be a family like environment. They work hard, laugh, and above all, you can see they enjoy what they do. My only regret is I did not write down the men's names and I am terrible at names. I would like to have thanked them personally in here also. I'm also thankful that that didn't mind an audience of my dad and the pup "supervising"
Thank you Battle Born, I will recommend until blue in the face. read more