This company is incredibly deceptive. They advertise that they have an address in the United States…read morejust to make sales, but then after you place the sale, then they notify you that it's shipping from Hong Kong and you're not going to get it for 3 weeks. I tried to cancel the order due to this deceptive practice and they refused. Their prices are two or three times higher than everywhere else I found but I ordered from them because they said they were in the US and I knew I would get it quicker. I'm not looking to wait 3 weeks to receive a battery. I would have just ordered it from China at the cheaper price myself had they not been deceptive. Do not order from this company!

Jeremy is fantastic!…read more Had to buy new wheels for my kids jeep Will definitely use this place again the customer service is to notch

We received the best service here. They helped us out tremendously with a vehicle battery issue and…read moregot us back on the road safely. They went above and beyond what anyone would expect. Highly recommend

Went in for a battery for my car key fob. I by mistake asked for the wrong one. I ran back in and…read morethe staff was beyond helpful in exchanging/assisting me get the right kind! This place is great.

I can't express enough how grateful I am for the gentleman who checked my battery, and found that…read moreit did not need to be replaced.  Apparently there were 2 stray wires touching the area, which were shorting it out. I was previously informed by 2 other repair shops that I needed a new battery. It is still under warranty, so I returned to Battery One. Honest customer service is a rare thing these days and I appreciate how your employee chose honesty over making a sale.  We would have never known the difference.  Thank you!

Honest, smart, friendly, efficient service. The manager knew exactly which batteries my peculiar…read morevehicle needed and was able to install them in minutes. He could have easily sold me something more expensive, but was able to meet my needs with a less expensive option, fully informing me about the differences between the products and advising me well regarding proper maintenance. I have happily recommended this business to friends and will do so again.

I checked all the big box stores for a specific key fob battery and they didn't have it, but this…read moreplace did. Before they let me buy the battery they actually checked the key fob battery for me and verified that I didn't even need it. They volunteered to clean it out and wasn't going to charge me but I chose to purchase a battery as a back up anyway. It's a small Mom and Pop shop in Frederick, so even more reason to support it. They also sell all kinds of batteries, including basic batteries that you would normally buy on Amazon for slightly cheaper than Amazon prices.

This is truly one of the best places to go to get batteries and related equipment…read more I go there knowing they are going to have the batteries I need and at a fair price. They don't just stock common batteries; they stock those hard to find batteries!

I had a great experience at Battery Plus! I went in to have a key fob replaced, and Alan was…read moreabsolutely fantastic. Even while helping four other customers and answering what seemed like 100 phone calls, he stayed patient, professional, and determined to get the job done. Alan went above and beyond to make sure my key fob was taken care of, and I really appreciate the time and effort he put into helping me. Great customer service and a great experience overall.

Excellent place. We replaced batts on 3 car fobs and 1 watch. Will return for car battery when it's…read moretime. Fast efficient and knowledgeable. Highly recommend!

This is a wonderful addictive store to do business with…read more They are always helpful. Reminds one of the way business was conducted in the past. Won't find many like them today.

Guess no longer discount for Potomac Green residents. Always use this store to replace light…read morebulbs, boxes and boxes and always received help and a discount. Now help but no discount.

Excellent, fast, honest service. Unbeatable price. No upselling. I feel so good about my customer…read moreexperience I plan to tell all of my friends!

Highly competitive prices. Personal service. Definitely a "go to" for battery services.read more