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    Batteries Plus

    3.7 (3 reviews)
    Closed 8:00 am - 7:00 pm

    Services - Batteries Plus

    Device support or repair

    Laptop body repair

    Laptop support

    4 More Services

    Mobile phone body repair

    Mobile phone support

    Tablet body repair

    Tablet support

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    MyPhone Repair - Asheville

    MyPhone Repair - Asheville

    (13 reviews)

    $$

    Very prompt and fair repair of broken glass on iPhone16. Price was also quite reasonable.read more

    I have used this store several times without an issue. However this last time I did have an issue…read more I had a screen replaced on my iPhone 6, before leaving the store I put my case back on the phone. A couple weeks later I took my case off while at my desk at work. I realized that the screen was loose (not screwed down) and there was a tiny tiny small hole in the screen. I was unable to see it before as there was a case on it. I tried to push the loose screen back into place, only to realize that there was something preventing it... I shook the phone and two screws fell out. I was dumbfounded that they forgot to correctly assembly the phone and that it ended up causing it to break my screen from inside (again a weird small hole the size of a tiny screw that assemblies the phone). I brought it back to the store because they say "we warranty the screen for so many days" .. JOKE!!! The guy at the store, when I returned to show him the issues, told me it doesn't matter when it happened because they don't know if the fault was theres or mine. I assured them that if they look at my phone they can see 1. there are no scratches where I dropped it and 2. what else would make a tiny hole in the screen the size of the screw 3. the screws inside are missing. Why would I take apart my newly replaced screen to do this? The guy looked at the phone and agreed it was assembled correctly but said I should not have pushed on the screen. I stated I did not know that there were screws that were unassembled in my phone because of their neglect . He said he was sorry but his manager wouldn't replace it. I decided to not hassle them over this but would Share the knowledge that this store is not competent 100% of time and that they will not honor their said screen replacement deal!!! I stated I was a customer for couple years and used there service several times and wish they would show customer service this time as it was something that was NOT my FAULT.... but they did not care. Again, I've used this store before for convenience, but will NOT use them AGAIN. I'm not sure if they've changed ownership.... I just do know they have POOR, POOR, CUSTOMER SERVICE!!! Learn from me.... STAY AWAY FROM THIS STORE IN ASHEVILLE MALL!!!! Very disappointed Former Customer

    Batteries Plus - batterystores - Updated May 2026

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