My husband's iPhone was having problems charging. We were on a road trip and needed a fix. We found this store and it was one of the few open on Sunday. The employee, Hass, who helped my husband, resolved the problem by having him buy a charging pad as opposed to spending over $120 for a new charging port. My husband was Very Happy with this resolve. Hass did a great job finding a way to charge the phone again without spending a fortune. Thank You Hass! read more

Drove 40 miles on Saturday before the posted 7:00 P,M. closing. No one there all locked up. Please change your advertised times if your not going to be in the office, read more

Frank M. "Mark, Our team was not made aware of any performance questions. We would gladly review the battery, to address any questions. Please feel free to contact us directly to discuss the battery, or any needed services. Thank you." Thanks for your useless concern. My point was, a brand new battery should be fully charged and ready for install when purchased! The customer should have to maintain and charge a "batteries plus" battery before they can use it! Next time you reply to a review, make it relevant. read more

This place continues to lose stars, not for what they do, but for what they don't do. Every customer is a "problem waiting to be solved". Thinking outside the box is what customer service is about. Any robot can reach down and select the correct "in stock". If robots can flip hamburgers they can be taught to make installations of product. This is the second time I have made inquiries for batteries "not carried" by Batteries Plus. The first was last March for a replacement battery for my Samsung tablet, the second was earlier this week for a battery for my Pantech flip phone. The same reply was issued "We don't carry it." Further insult followed, "It's too old. No one uses those any more." This small business never even offered to special order. Even if they had to charge a service charge or maybe recommend to customers/clients where to order they could have, should have. That's the service that small businesses owe their customers to be successful/helpful and set themselves apart from the box stores where you expect no service. Amazon to the rescue AGAIN. read more

Purchased a battery for my car jump pack. Product seems well made and fit like OEM. Battery was fully charged when I picked up today. Received good service and advice. Price was fair and reasonable. Very happy with both product and service. read more

Had what I needed which was a battery for my iPhone, but it was priced high, and the man at the counter was just not very happy to help. Not sure why he is in customer service. Very gruff and matter fact. A take it or leave attitude. I guess I prefer a better bedside manner. read more

Good supply of batteries. Replaced my motorcycle battery with a much better battery than my OEM used. No issues, better starting, and less discharge during storage. read more

Poorly run and certainly does not have a clue about customer service. Case in point: Web-site states the store opens at 8:00 a.m. and closes at 8:00 p.m. Monday through Friday. No Holiday hours were posted on web-site. The phone number does have a recording with the address only. No hours were mentioned and certainly no holiday hours mentioned. The only place holiday hours were shown was on 1 piece of paper taped to the front door. Not helpful when driving from a long distance away. read more

I stopped in after a google search to see what batteries for my phone ran. (avg price online was $10-$12), This place said "We have one left & it's $40" I "LOL'd" all the way out the door... I thought Utah had laws against getting "high", but this store has surely found their way around those rules. Good luck Batteries Plus More, your "career-light" is flashing read more

Went in to get a new key fob cover for my GMC Since my old one was cracked and I think the battery needed to be replaced but everything else worked OK when I am close to my car. Bought the new case, new battery and the gal put it all together for me and went to test it with her machine and it didn't work. Weird. It worked just fine (when I'm close to my car) when I tested it right before she changed it all out. Another worker, I'm assuming the "guy in charge" took it from her, tested it too and said "You need a whole new key fob, the guts don't work." I proceeded to tell him it was just working, I just needed a nicer, newer outer case. So he swapped it back to my old case, tested it and his machine showed nothing. I took the keys and what do you know?! It WORKED WITH MY CAR. And it registered on his little test machine too. He then told me that he's not going to touch my key fob with a ten foot pole and to give me a refund. REALLY?! He wouldn't even let me try it myself with the new key fob I had just paid for! So the gal gave me a refund and I asked him "So where else in town can I take my business since you won't help me?" He told me a few & good luck. SMH. WOW. You better believe I will be taking my business elsewhere from now on and I will for sure be warning my friends and family about the poor customer service. Because I don't know a ton about batteries, but I do know a lot about good customer service being in the service industry myself and to make some one feel like he did me, I won't ever put myself in that store again to come across him. I'm giving one star because the younger gal who did help me was kind and respectful. The other big guy....not so much. read more

Had a screen repair/battery replacement on an iPhone 5 ( yes they still exist!). During installation, slight glitch so we had to bring it back today. (This is why I gave them 4 stars instead of 5) They totally stood behind their work, were very apologetic, they were quick and professional. I highly recommend them. read more

Terrible prices and poor customer service. Tried to sell me a warranty on a fob battery...Think not! Bought a battery special order. Went to return it after the car had to be salvaged. About 3 weeks after pickup...no care to work with me to take back the battery with some refund. Go to Costco...batteries are Interstate brand and found much cheaper and same or better warranty. read more

I called this place this afternoon inquiring about a cell phone battery. I gave the guy the number off the battery, and he looked it up. He said they had one in stock. I asked him if he could put my name on it, and I would pick it up tomorrow. I gave him my first and last name, and he assured me he would put it aside. Well, my wife and I drove up this afternoon from the other side of town. I went in, and the girl at the counter looked it up and told me that he had NOT put it aside and that it had been sold to someone else! She did not seem to care that I had driven clear across town to make that $40 purchase. I vow to NEVER shop at this store ever again! To say their "customer service" is lacking would be putting it mildly! I really hope they go out of business! I will do all my business with Gadgetech on St. George Blvd. read more

Open on Sunday till 5 fixed my phone screen in 30 mins good prices great customer service , highly recommended , this is a REAL review not a friend of the business or a computer . Thanks again dude with the 6.0l read more

I called ahead to make sure they could fix my iphone screen since this was the place recommended by my insurance. They said they didn't have one and that they would order one. They said it would take a couple days and to make an appointment online. I made an appointment for several days later. I went in to drop off my phone and they were confused about my appointment. They did finally find it. Then they said they didn't have the screen for my iphone 8 plus. Then another person in the back yelled out that they did. So I left my phone with instructions to come back in a couple of hours. I came back and they said oh yeah we didn't have the screen you need. We tried to make another one work but it didn't so he just put the broken one back on. We will have to order you a screen and it will take a couple days to get here. Do you want to check back and see when we get one? Really?! No! I called and then made an appointment to get it fixed. I don't have time to drive across town two or more times so that maybe I can get my phone fixed. On a side note- the store is disgusting and very dirty. It is not a place I will go again. read more

Great for repairing phone batteries! I had my iPhone battery replaced and within an hour, they were finished. My phone works great and I recommend anyone who's battery is dying read more

I went into this store to buy a 3V battery. I found the "owner" behind the counter on the phone and not seeming to be to interested in having a customer in his store. ( I was the only person in the store) He did finally get off the phone at which point he asked "what do you need" No hello, how are you, what can I help you with? I showed him the battery I needed, he grabbed one and just handed it to me rudely. It was a brand I didn't want, he stated. "that's all I've got". I told him I'd wait to get a better brand. No response from him, just back on the phone. I proceeded to leave when I decided to let him know that I was going to buy 20-25 of these batteries at $8.00 a piece and that he had lost my business due to his unprofessional attitude and demeanor. He replied that he did care and that I can leave. I left him with a few choice words and that I hope his business fails because he doesn't deserve to be in business with his poor customer service and lack of professionalism. I am someone that does like to support small business in my community however being treated like trash, given no respect and no appreciation for spending my dollars there is no way to earn business!!! Good luck Mr. Battery man!! I do intend to let everyone I know about my HORRIBLE experience with your business!!! I WISH I COULD GIVE A NO OR NEGATIVE STAR RATING BECAUSE I SURELY WOULD!!! read more