If Timmy is working that day just turn around and go somewhere else. Came in because I just recently got my phone screen fixed there about a month ago, and yesterday the screen just randomly turned off and wouldn't work, so I brought it in and the nice lady said yeah no problem we can fix this for you (loose wire, etc) Timmy comes over and says no the screen is broke so I have to pay to fix it again and the other employee says no the screen isn't broke but because Timmy had seniority her hands were tied. Timmy doesn't belong anywhere near a customer service job. read more

Batteries Plus - Receipt - Battery Stores Near Me - Tampa - South, Florida

Beth was super helpful! Went in twice same day super patient and helped me with my battery needs! Thanks Beth!

What customer service!! I wish I could give 10 stars. Tumi and others went out of their way to help my son get his go kart running again, rebuilding battery connections and even replacing clips that had nothing to do with the battery. Thank you, thank you, thank you! We will be back for my RV battery and some cell phones to repair. read more

Batteries Plus - Go Kart with new 24v battery and connections! Happy kid. - Battery Stores Near Me - Tampa - South, Florida

Went there a few months ago (Beach Park location) to get an Aux battery and the Manager said they would replace it for $60. That is a great deal compared to the Dealership. Store manager/operator was great, he just needs a better technician. Do not trust the tall kid with glasses to touch your vehicle. Always, first impressions are what you'll get as well. The kid was 30 mins late to work and apparently it's a habit per the manager. That should have been the only clue I needed to tell me to walk away. I politely informed the installer he needed a pair dykes, he didn't know what that was so l said, side cutters, needed to cut some ties that were holding a cable. He walked out without them, pulled out a pocketknife to make the cuts. I said to him do not do that as you can cut the wires. He said to me Don't worry about it, I know what I am doing, the cutters are inside. I told him to stop and get them, he didn't so I went in to get the manager to stop him. He didn't even get one zip tie cut because his knife was so dull. He started the transaction to reimburse my install fee and tells me again, I have been working on cars a long time so I knew what l was doing. I said a pocket knife is not a mechanics tool for working with wires. He continued arguing with me until I got my install fee and tells me again, I have been working on cars a long time so I knew what I was doing. I said a pocket knife is not a mechanics tool for working with wires. He continued arguing with me until I got my refund. I chatted with the manager how unprofessional and the training the kid needed. The Manager apologized many times. Gut instinct was not to let him do the install, I was right. If you cannot be to work on time regularly, you have no respect for your employer and definitely no respect for the customers. read more

Batteries Plus in Sun City Center is the bomb diggity when it comes to all of your battery needs. Don just replaced our golf cart batteries and our cart is zipping around perfectly. We love the performance of our cart with the new batteries.:)) read more

Beth was amazingly nice and cleaned out my battery and microphone port in minutes! Didn't try to sell me anything and made other recommendations to help me with my phone. This level of service is so rare these days. I can't reccomend this store enough for any cellphone or battery needs! read more

It's unfortunate Google doesn't allow us to give an option for a Negative 5 (-5) star review. I was totally against purchasing a Playstation 5 game system for my eight-year-old son. However, he was persistent and even agreed to earn the money he needed to purchase the system on his own. He did odd jobs for the neighbors around the neighborhood (weeding, cleaning, and even walking dogs. Finally, after about 3 months he had enough money to purchase the system on his own, PROUD DAD! After about two months the system started having issues. We took it to Batteries Plus Bulbs on South Dale Mabry Highway because they told us they could fix it. This store kept the gaming console for over one month. The entire process was dreadful. I felt like we were inconveniencing them when we called to check the status. Finally, we were able to pick up the console but it only shuts off after minutes of using it because it was overheating. My wife took the system to a tech company to have a full diagnostic. The company advised us that Batteries Plus Bulbs used a "heating paste" on the interior base of the console which is causing it to overheat and fried the system. The company also said that Batteries Plus should take full responsibility for this and purchase a new system for our son. Obviously Batteries Plus did not take ownership/responsibility for their actions because instead of getting a 5-star review I have the unfortunate pleasure of sharing my family's experience. read more

On or about January of 2023 I dropped off an apple iPad that had a cracked screen that needed repair, I also requested that a new battery be installed while the screen was off. The iPad was in good working order other than the cracked screen. I picked up the iPad a few weeks later and paid approximately 150.00 for the repair. Once home I turned on the iPad and found that the screen was not working properly, and I returned the unit for repair. Over the next 6 months I visited the store at least 12 times to get updates on the repair. On three of those visits, I was told that the unit was repaired and to my dismay found out that the units screen was still not working properly, and the home button was now not functioning, and the new battery would become exceptionally hot when charged or would not charge at all. This iPad is used in my business to fly a drone. When the unit went down in January, I purchased a new iPad and had told the store that I was in no huge hurry to have the unit repaired as it would eventually become a backup for the new one that I had purchased. On or around June of 2023 I told a store employee that it was time to resolve this issue as I was tired of not getting email, phone, or text updates about the status of the repair from the store. I asked that the unit be replaced and was told that I would be provided with a reconditioned unit. I assumed this unit would be an Apple refurbished product but what I received was Battery and Bulbs repaired unit that had belonged to a previous customer. As I wanted this issue resolved I took that unit and surrendered my original iPad in trade (which was required). Once home I found that this unit had some of the same issues that my iPad had. I returned this (refurbished) unit back to the store and told them that it did not work. I was told by a store employee that they would be in touch. I waited a few weeks with no contact from the store and then stopped by to check on what they had decided to do. When I walked into the store, I was told by a store employee that the owner of the franchise had refused to replace my iPad since (in his opinion) a store employee had damaged my iPad beyond repair. The owner told the store employee that they could buy me a new iPad if they wanted as he was not responsible for the employee damaged product. I told the employee to tell the owner that this was not an acceptable business practice and that I would not accept a new iPad if the employee was forced to buy it. The Battery and Bulbs store located at 138 S Dale Mabry Hwy, Tampa, Fl, 33609 with a phone number of (813) 873-2600 owned by NALE KRUG LLC located at 3641 W KENNEDY BLVD STE A, Tampa Fl, 33609 owned and operated by Cliff Levy still has my original iPad, the "refurbished" iPad that I turned in and the original payment that I made. I have had no contact from the store owner in over 30 days as of today 07/26/2023 with an estimated total time from me dropping off the original iPad to date of 8 months. This review is my FIRST attempt at collecting compensation for over 12 store trips, 150.00 dollars in money spent and the loss of a functional iPad that only had a cracked screen. I suggest that the franchise owner reach out to me personally to discuss the appropriate compensation before I escalate this to corporate, other state agencies and eventually my attorney. read more

Recycle your batteries and bulbs here. I just gather until I've got a full bag then take it to Batteries Plus Bulbs where they will RECYCLE them for FREE! Can go wrong with that! Saving the earth, time and energy all at once! Plus the service is friendly and there's no wait time! read more

I went to this store yesterday with my father. His mobility scooter was not acting well and we thought it would of been the batteries. The reason for this was because I am taking my father on a road trip and having his mobility scooter is essential. The staff treated us like we were family. It truly felt as if I went to a dear friend to help me. Beth, Calana & Jesus went far and beyond helping us. We were able to get the issue resolved. They were extremely professional and we don't have any regrets. Little did Beth, Calana and Jesus know is that everytime I see my father, I don't know if it will be my last time seeing him. I'm taking him to New York to spend Thanksgiving so that he can get to see it one last time before he passes. I'm not sure when that will be, but we take it a day at a time. Thank you Beth, Calana & Jesus for helping me make this happen. Happy Thanksgiving to Batteries Plus Bulbs & their lovely staff from The Collazo Family. read more

We have always used Batteries Plus to purchase batteries because we once had a problem with bad batteries (which are NOT cheap) and at Batteries Plus they stand behind their batteries and warranty them. So, this being said, when Hurricane Irma was coming, wasn't, was, wasn't - then was...it was too late to find batteries at a local Walmart, Target, etc. because my husband never thinks it's REALLY going to come that close! So he waited and I secretly bought size C's because I thought that was handheld battery size. Nope.It's D. Anyway, the day before Irma we went to Batteries Plus and they not only had a truck coming in, they let us pre-pay and then called us when the truck was unloaded. As I was standing by the register they had small but mighty little flashlights that are a magnet for the side of your fridge so you never have to search under the sink, etc... When I asked about the price, they gave an additional 20% off because of Irma!! Not a price INCREASE like so many places, but as a kindness because so many places were sold out, they DECREASED the price! I was amazed and told them so as I walked out with my handy dandy new flashlight!! When we got there, we got to go to the side of a long line, and our order was waiting with our name on it already bagged up and ready to go! What service! As we all know, most Batteries Plus have taken over buildings that were already there or in a strip center so there is never a parking problem. The one on South Dale Mabry is a quick in and out and we are forever customers now! Thank you Batteries Plus! read more

I was troubleshooting my cell phone decided to get a new battery. They charged me $40 for a replacement battery. They said they had to get it shipped from Jacksonville to Tampa. That took 5 days to get to Tampa. When I picked it up I didn't realize it was too small. I brought it back the next day, and they didn't have a replacement anywhere in their system, the correct replacement. They refunded my money. I bought a true Motorola replacement battery on eBay with shipping for 8.99. I suggest you try eBay before you buy any batteries for your cell phone from this store or this company. Also the very clerk that ordered the wrong battery one week later said well you ordered the wrong replacement battery. To which I said YOU ordered the wrong battery. I won't be going to batteries plus bulbs ever again read more

I needed my iPhone screen replaced, so I called the store on a Sunday morning and asked if they had replacement screens for my iPhone. After getting a verbal confirmation over the phone that the replacement screen was available, I set up an appointment at 1PM. When I arrived, I was told that the replacement screen was not in their inventory. I'm not sure if the store clerks are on drugs, incompetent or both. Either way, I'd avoid this store like the plague. read more

The manager was extremely rude. When I got to the store, I waited about 10 minutes for her to help me because she was on a call. I brought an aftermarket key to cut and program. The manager advised it might not program right. She then cut it, programmed it; and told me it worked. I was then charged $96.49. I tried the key and it did not work. I asked her for a refund since the key didn't work and she told me I was cheap and I would receive no refund. read more

Beth was unbelievably helpful. Repaired my boyfriend's cracked iphone 8 screen in less than 30 minutes all while making us laugh. Price is reasonable, especially for the great work she did. thank you beth! read more

This store did not honor a previous agreement. The employee was unaccommodating, and when asked to speak with the manager- who was called by the employee who handed the phone to me...the greeting from the manager was..."this better be good, i just had surgery." Customer service is certainly dead at this location. I will never step foot in this place or do business with this brand again. read more

I went in because my iphone 11 screen stopped responding to touch. I didn't want a replacement screen, since i was getting rid of the phone anyway, just a temporary fix so i could get in and backup my data. Beth was so incredibly helpful during this process, even though it took a while and was frustrating for me. She had a positive attitude and a great sense of humor, and was very skilled and knowledgeable about her work. She ended up solving my issue and overall helped me to feel more calm about the whole situation. highly recommend her!!! read more

An employee, a young guy with strawberry blonde hair (sorry, no name tag!) helped me out of a jam the other day when I was there and really went above and beyond. Great service has earned them a repeat customer! read more

These guys are so freaking awesome. I wish I was a poet with a vast vocabulary to describe how good they are. I went in to get the battery replaced on my iPhone. The bearded guy with the tattoo was so knowledgeable about batteries I couldn't believe it and the other dude who replaced my battery did it while I waited these guys are awesome and deserve a raise. They are way more than just batteries!! read more

Hands down the best car store experience EVER!! I went to leave for work this morning and my car wouldn't start. OMG! I finally got a jump, sat in traffic for 45 minutes and was running over 1 hour late for work. Instead of going to my usual places like Auto Zone or Advanced Auto Parts, I went to Batteries Plus since it's on my way to work. I was greeted by Ben as soon as I walked thru the door. He was extremely helpful, knowledgeable and by far exceeded my expectations. From this day on, I will only go to Batteries Plus for my car and home needs. read more

Went there on my appointment date and td we don't have your battery... thanks for the heads up

A++++ Service ! Bought 3 Lithium Ion batteries for 2 motorcycles & jet ski from them and they rock !

Love this store and the staff are always so pleasant and helpful. Prices are great and they install most of their products including car batteries and wiper blades. I purchased lifetime warranties on my car key fob and watch batteries and I feel guilty it's been so cost efficient. After Toyota wanted to charge be $26 for a license plate light it was refreshing to buy two for $5 :) Check it out...always consistent and helpful! read more

Great service. Kind of expensive. Came here for my verizon fios battery, could find it online for $20, here it was 40 but I got it anyways due to fear of not knowing if what I world order online was exactly the right battery. read more

I break my iPhone screen often. This Batteries Plus replaces my screen for a great price. And they do good work. Sometimes I break the speaker or headphone jack when I drop my phone, and they fix that for free, too. Even though this isn't the closest Batteries Plus to my home, I always come here because the service and price are the best. read more

B+ has not failed me yet on having what I need, when I need it so, I do not complain about price since this is a retail store after all built on service and everyone speaks English which I find a plus in today's local Walmart run retail environment. I know, it is Tampa (derived from Seminole Indian name) so I guess it is I who need to learn Spanish or move to North Carolina. Brick and mortar retail outlet cost money to run and the ability to go out and grab what you need ranks high for me while it lasts. I did not have to deal with a faulty scanner on self checkout either which I rate as another plus for retailers who still take care of the task of verifying and completing your purchase. Excellent business model. read more

I called into the store early in the morning and was greeted in the phone by Beth. I explained the repair I needed and how I was stuck on my job site till about 6 and she kindly responded no worries I can have it done in less than 45 mins and that she'd be there till 8 .She also quickly gave me a run down of pricing and even was courteous enough to explain I could get $10 off if I made an online reservation. Was grateful for that as we all know times hard right now. When I arrived at the store was greeted once again by Beth who is the detention of customer service. Huge thank you to Beth and her team! If there were 7 starts I'd rate them 10! read more

I came here because my friend recommend this place for cracked phone screens since he had previously got his phone fixed at the new Tampa location and said they were quick, and the service was excellent. Unfortunately, my experience here was far from pleasant. I made my appointment online and rushed over on a quick break from work around 11:45am. They took a while to check me in but assured me my phone would be ready at 1pm. I advised I'd return around 4-430pm later that day. I arrived around 4:20 and the phone hadn't even been touched! I got a little upset and advised I had to get my children and at this point i wasn't happy. The manager Beth goes "go get your kids and come back then." I say "no, that isn't going to work since I live in Brandon." She replies with "oh shit." I asked how long it would take cause At that point I'm ready to take my phone broken and stated that out loud. She had already opened my screen and said it would take about 25 minutes since she was the one doing it. I advised that I'm not paying full price for the inconvenience. Her response was "well you weren't paying full price anyway" in a snarky voice! (I got $10 off the service for booking an appointment online). Taken back by her response, I decided to just walk out to run a quick errand up the road. I came back around 20 mins later and it was finished but the phone was locked for 25 min. I paid about $87 (She said she took an additional $10 off). Since I was already running late, I signed the papers and ran off. By the time my phone unlocked and I checked everything I noticed my front camera is now BLURRY. They used a cheap screen and now my front camera looks like there's a cloud over it ! Genuinely so upset about the whole experience! The customer service was horrible and the work was poorly done. Coming from a huge background in hospitality and events I Never write bad reviews but this one was plain unacceptable!!! read more

Great costumer service! Had my phone screen replaced for a great price with a warranty! I am highly satisfied!

Excellent experience here and will recommend to friends and family. The staff is exceedingly knowledgeable, professional and friendly. Took three of my watches here to replace the batteries and was out in 10 min. read more

Quick and easy spot to get my battery replaced for my car key fob. I have a nissan and it was no problem for them to put a new batter in. Friendly and professional staff. read more

Tanya provided the best customer service I've ever experienced! I visited from out of town needing a video camera charger in a very short time frame. This store didn't have one, but she told me she could get one here in an hour or find one near the town I was staying in, which she successfully did. Would use this store for all battery needs if I lived here! This is the kind of customer service everyone needs to give. read more

Really helpful staff when I just needed my iphone 6 screen repaired ASAP. Knowledgeable, fast, and friendly. Would recommend!

Talk about extremely incredible customer service!!! This morning my car battery died at the gas station. I asked the gas station owner if they sold batteries and he told me "no". Luckily batteriesPlus was not a far walk with my one and a half-year-old in tow. There were two ladies working there, they knew exactly what I needed, and offered to take me back to my car and change the battery for me. I think the whole ordeal took maybe 30 minutes. Thank you to the two very kind ladies at BatteriesPlus!!!!! read more

Batteries+Bulbs 138 south Dale Mabry-Tampa, fl 33629, 813-873-2600. Great friendly & professional service. Helped me with a tiny light bulb that I needed for my walking cane. Couldn't fine it at several stores. Not only did they have the bulb, they were nice enough to install it. read more

Horrible customer service in the South Tampa store on 6/6/2018 and 6/7/2018 ..made an appt to fix my daughters cell was assured part would be in day of appt well we got there and it wasn't was told to come back the next day same time and he would fix it for sure , WRONG got there 15 ahead of our appt only to be told he can't fix it because another customer showed up really late for their appt and he took them anyway said he had to go home and couldn't take us ..mind you we were there earlier then our appt was scheduled for NO call letting us know not to come or anything .NO apology or anything will never go to that store again . read more

Do not come here to change your iPhone battery. I left the phone with this store and was told to come back in a half hour. After an hour, I returned to the store and they handed me my phone. The one button on the phone did not push down like it did before and the employee told me that on iPhones 7, the button doesn't push down. That may or may not be true, since what I dropped off was my iPhone 6S. So I tell the guy I'm pretty sure I know my phone's one button does push in. So he takes it back and says "ok here we go." He returns my phone, I look at it and it has 26% charge. I realize new batteries don't come charged so I proceeded to pay the 70 bucks and went home. I charged it up to 100%, only to see the charge dwindle as fast as it did before (lost 35% charge within a half hour of light use after complete charge). Conclusion: these people got my phone confused with somebody else's phone in the store and never changed my battery. Will I go back so that they can make it right? No, too risky, too much at stake with these incredible devices we hold in our pockets. So don't get your iPhone battery changed here is my suggestion. read more

I asked if batteries/bulbs could replace a battery in my apple-nano-ipod.I was told by Tanya Sanford the manager yes i can replace the battery in my ipod.One week later i called and spoke to Tanya she was waiting for the battery to be sent.After another week i called-same answer.Finallyiwas able to speak to head repair person Beth Johnson. She told me that can replace the battery in my ipod.After a period of time,the ipod was broken during repair.Ms.Johnson,said would replace my ipod.The ipod i was given was used and the battery was in poor condition,would not hold a full charge.I called the corp.office and was told ,the only obligation was to replace the ipod.My opinion poor repair work with poor warranty. read more

Awful vortex of a waste of time. They advertise cellphone repairs. Took my phone in and the work was performed three hours after promised, but I was called Hon," a lot when they weren't spending hours with elderly customers discussing the finer points of a light bulb which ultimately was not purchased. I also needed to have the charging port replaced. It was Tuesday and promised on Friday. It was not there on Friday or Saturday. "It happens," I was told. Avoid this place like the plague if you have any needs other than a typical battery or standard light bulb. It's a major cluster, and will be hours of your life that you will never get back, Hon. read more

Brought an iPhone 5s into this location for a screen repair. I had to leave the phone with them overnight, so went back the next day to pick it up. They had allowed the phone to go completely dead, so we couldn't even turn it on to verify that the repair was done correctly. Took the phone, charged it for 20 minutes in the car, and turned it ok to find that there was yellow spotting on the screen and that all the settings were haywire and it couldn't connect to the network. Returned to the store, left it again, and went back an hour later to retrieve. This is now FOUR TRIPS to this store. Yellow spots were gone (a screw had not been tightened and was pushing on the screen). Settings were still wonky, but the technician swore it was a google issue and we just needed to sign back in to restore everything. Not true. We worked with it for hours, and managed to reset date, but it kept rebooting randomly. Finally took it in to another Batteries Plus location (Lakeland), where it was fixed correctly. This branch had torn something loose, and it was hitting the processor. Will not be back to this location for repairs. read more