I paid $125 for them to completely ruin my laptop and make misogynistic remarks towards me. I wish…read moreI was exaggerating, but I dropped off my gaming laptop with a pretty gnarly screen dislocation on it. They took apart the entire device, screen and all, only for them to realize it was unfixable due to the way the motherboard was built. My laptop was at least usable before, now it has no screen and is basically split into two pieces. What's even worse is that I went to discuss what happened and the store manager had the audacity to ask "Do you want to call him to see what he wants to do?" Umm.....bold assumption to think that I was not the one using the device. I then corrected him that I was the owner of the device, not any male related to me. He remarked that I'm one of just a few pc gamers that are female. Even if that may be true, it was wildly unprofessional and off putting. I'll never forget that icky feeling I had when I left the store. He didn't bother to refund me the service cost even though all he did was take it apart and destroy what I had left of it. I'm sure these guys are reliable otherwise, but I don't think I'll be back based on this doozy of an experience.

Awesome store and great customer service! Went in to clean my PC power supply fan and we ended up…read moregetting a new one, Tanner the employee working was super helpful and installed it for me right there for only $60 after getting estimates at other places that were upwards of $100. Could not recommend them enough and will definitely be returning for future repairs!

We settled on Grand Appliance because they were local, responsive to our questions, able to offer…read moreus the best price, and willing to go out of their way to source our items quickly. Also delivery was super smooth and painless. It's a far better experience than dealing with most big box stores, I would certainly choose them again in the future.

Aimee was awesome and helped with a fast delivery. The website experience was easy. I would…read morerecommend Grand Appliance.

Had an issue with my washer. They responded promptly and resolved the issue same day.read more

I opened a project on Yelp seeking assistance with a dryer repair…read more This business replied in a timely manner seeking additional information. Once I replied they offered a fair and honest assessment. I treasure honesty and not asking to come out and change me an inspection fee on something that likely can not be fixed or fixed at high cost verse just being honest that it is likely time you just buy a new dryer. While I didn't employ this business for the repair, I felt giving them a review for their exemplary ethics was earned.

Pro: the problem was fixed Cons: showed up 3 hours early…read moreand was very rude saying he'd been calling and nobody answered. Drove 35 minutes so we better be home! Was rude several other times saying the lighting in the kitchen was bad and another time asked him about problem and he said I'd be fixing that if that were the problem I would not use them again just because of the technicians rudeness.

Derek was very prompt in returning my call and servicing my LG refrigerator. He was able to locate…read morethe problem, fix it with the part he had in his truck, no waiting on a part. His price was fair and I would recommend.

Sent in a motherboard from a Lenovo X1 Carbon to replace power port. Delivered Friday afternoon,…read morerepair completed and shipped back several days later. Port works as expected and the repair was very reasonable. Repair was indistinguishable from factory original. Excellent work, highly recommend. Only one shop in our area performs such work and their lead time was ~ 3 weeks with a higher cost.

This technician is one of the worlds best. I highly recommend this company! I wish all companies…read moreworked like this. Highly respected. Five star review! did incredibly job.

Boost Mobile just ripped me off to the tune of $225. On 4/22/24 I paid $300 for 12 months of…read morecellular service ($25 per month). On 7/4/24 I lost my phone. I immediately ordered a new phone, which arrived and was activated on the Boost network on 7/6/24. Since then I have not received "short code" SMS messages. Short codes are used by numerous web sites for two-factor authentication. Banks, Amazon, PayPal, Ebay, Samsung, Google, and many other web sites text a five- or six-digit numeric code to your phone when you attempt to log in if two-factor authentication is enabled in your account settings. I've since placed at least a half dozen calls to Boost Mobile technical support in a vain attempt to resolve the problem. I'd estimate the cumulative duration of those calls to be at least 3 to 4 hours, possibly longer. Their technical support personnel seemed to have no idea how to resolve the problem. They directed me to make all sorts of changes to my phone's configuration, most of which could not possibly have anything to do with the problem. They were flailing, telling me to do this, that, and the other thing, none of which had any effect. During my last call to their support line (7/16/24 at approximately 5:00 PM Central time), I demanded to speak to a supervisor. After about 20 minutes on hold I was connected to someone. After explaining the problem and the many failed attempts to resolve it, I asked her to issue a refund for the remaining 9 months on the contract (from 7/22/24 to 4/22/25). Given that I was making the request for no reason other than that Boost Mobile's service was not working as advertised, I thought it was a reasonable request. (I left aside the period from 7/6/24 to 7/16/24, during which time their service did not work as advertised and in accordance with the terms of the contract. I was willing to let that go for the sake of an amicable resolution.) The representative stated no refund could be issued, even as she acknowledged that the problem was on Boost Mobile's end. I'm sure if I examine the fine print of the agreement I'll find that Boost Mobile is not technically, legally required to issue a refund in this circumstance. But that doesn't change the fact that it's fundamentally wrong and bad business practice. If a customer prepays for 12 months of trouble-free service and you can provide only 3 months, you should issue a refund for the remainder. Period. There are dozens of other cellular providers out there. Stay away from Boost Mobile.

I love this place they make it a very comfortable environment while waiting for phone to get…read moreactivated ! Very nice employees very helpful they showed me a lot about my new phone they have great deals and great products will definitely be coming back !!!

I love, love, love, twenty twenty vision. I have been coming here with my kids for a few years now…read more Amazing, amazing staff! Brittany, Sam, Dr Ashley, Dr Meg and the entire team are incredible. The vibes are the best as soon as you walking in. They make the process so smooth and easy. Professionalism at its finest. I can't believe it's taking me this long to write a review. I highly recommend this business. Top Notch! + Murphy is the cherry on top. Xoxo Patty

I brought my daughter to Twenty/Twenty for a comprehensive eye exam and couldn't be more pleased…read morewith the experience. From the moment I walked in, I was greeted warmly by the friendly and professional staff. The waiting area was clean, comfortable, and well-organized, making the short wait time pleasant. Dr. Meg was exceptional. She took the time to explain each step of the examination process and answered all my questions with patience and clarity. Their expertise and thoroughness were evident, and I felt confident that she was receiving top-notch care. The selection of eyewear is impressive, with a wide range of stylish frames to choose from. Eileen helped my daughter find the perfect pair that suited both her vision needs and personal style. The fitting process was smooth, and her new glasses were ready sooner than expected. Overall, my experience here was outstanding. I highly recommend this vision center to anyone in need of eye care services. The combination of skilled professionals, excellent customer service, and a welcoming environment makes it a top choice for vision care. I have recommended to many friends and family! And, they have the most adorable office dog, Murphy, who is the most gentle pup ever!

Unbelievably thorough! Best eye exam and glasses fitting - ever! Super service and follow through.read more