he was great! they did a great job in fixing my headphones. super fast service at fair priceread more

They do a great job with being efficient but they recently replaced my screen this past march and…read morenow my touch sensitivity will shut off and I have to constantly turn my phone on and off to reconnect my screens ability to function. So they are fast but might be too fast and miss some details with reconnecting a new screen to you phone. I have gone other times and it has been great! It was $125 for new iPhoneXR screen so it is definitely on the pricey side. Sad that this last time has made my phone more difficult to use. A refund or re-repair would be lovely but I have lost that receipt since because I am used to trusting their services.

Two iPhones in for battery replacement. One hour later and ~$200 lighter, I have functional phones…read moreagain. That's a decent value for non-apple batteries.

they replaced my phone screen a few months ago and now it's acting up. The screen illuminates…read morewithout any image and i can't access the phone. They refused to fix it due to normal wear on the screen from being in my pocket. It was not cheap either.

I came here to get a key cut for a 2020 Ford Edge. They had to order the fob - took a week to come…read morein. They called and I stopped today to get it cut. Turns out their program doesn't do 2020. Needs to get updated! So maybe you get a key maybe you don't.

I don't like a response like this: " We'd appreciate the chance to go over your concerns and…read moreappropriate solutions so please contact our Customer Care team at 1-800-677-8278." YELP generously allows businesses to respond directly and openly to reviews, so everyone has a chance to see how management responds to lukewarm reviews. My original review couldn't have been more clear, it's annoying when a business is locked up when its posted hours indicate it should be open. Nothing complicated about that. I was already frustrated that I showed up to find it was closed, now you want me to waste more time to call you and tell you again, the place was closed during open business hours? You don't need me to go over "appropriate solutions" you just need to make sure the posted hours match the times the door are unlocked. Instead of having a whole "Customer Care Team," why not move a couple members of this team to this store so it can be open when the schedule on the door says the store is open? Or does the Customer Care team just not care about that?

The location close to me didn't have the part needed to fix my Samsung; they called Kenosha, told…read morethem to reserve the part for me. I called Kenosha to confirm that I'd be in on Sunday when they opened. Everything went great from there! Juan, the tech on duty, listened while I explained the problem (cracked screen). I was going to buy a screen protector, he offered a different option (cellHelmet liquid Glass) which I opted for. Two hours later I had my phone back, works great. Juan was super nice, very helpful. This entire experience was great. Thanks!

Would never recommend coming here for PC repairs. They wanted to charge me $30 a month for a…read moresubscription to clean my PC on top of the charge fees to even clean it with a week turn around. Would never recommend you ever bring your PC here, maybe their phone repair policy is better but theres so many more local places that offer way better prices. Customer service was nice but doesn't excuse the rest of it.

Tom and his professional team are the best. Expert…read moreknowledge and always responsive when I have needed them. Their new location is very, very nice and easy to get to.

I took my computer to absolute computer systems and they were very honest with me and told me that…read moreI would be better off getting a new computer. There was no charge to look at my computer. I was also told they give free estimates. I would definitely recommend absolute computer systems.