Last month I had an issue with a VERY old flip phone - where it looked like a wire bent away from…read morethe battery and it was not working. The gentleman who gently put this wire back into place for me was so professional (I wish I could remember his first name - I think it may have started with an "A" ) I thanked him profusely since the family member who uses this relic (10 years old) of a phone insisted she needed THAT one repaired since she feels the most comfortable using it (rather than the new iPhones, etc... that have been on the market for years.) Even though I was in the shop for less than 3 minutes, I still was amazed he didn't charge me anything! HE REALLY BLESSED ME THAT DAY!! Thank you!!

he was great! they did a great job in fixing my headphones. super fast service at fair priceread more

The things I DON'T KNOW about IT technology would fill gigabytes. The IT tech who worked with me…read moreand for me is Mark H. Mark listened to my concerns and then worked - and solved - all issues I was experiencing. Mark is a Professional: competent, thoroughly knowledgeable, patient, and a problem-solving IT specialist. You can not, you will not find, a more skilled technician to deal - successfully - with your concerns. Time is money. Don't waste your time or your money. The solution to your IT problems? Basement Boys Tech Repair and Services. PERIOD!!! Carl Portée

Absolutely fantastic. Went above and beyond to get the best deals on equipment and adapters for my…read moreneeds, which were very specific. Excellent service. Highly recommend.

I have used them three times for a variety of problems and found them helpful. The fee each time…read moreseemed reasonable, in my mind.

Great in fixing all computer problems. Highly recommend. Fair pricing, fair wait time, really nice…read morepeople.

It had a cracked screen on my iPhone I called and talked to Adam and told him I was in need of…read moreiPhone repair, he said to bring it in and he will get it fixed. I dropped my phone off and within an hour they called me to tell me my phone was ready for pickup. Very professional and honest. The price will beat any other company around. Thanks again for great service and experience

Try to avoid this place by any means!! ..Unprofessional , dishonest, rude people !!!…read moreHe promised to fix my computer for 4-5 days. After one week I start calling , nobody answering , went to his office , .. no response for 3 weeks. After taking computer home I experienced a serious problem with my PC. I had been calling again for 2-3 months - no response. Later He told me that he was not responsible for this problem. Igor Panasyuk , Round Lake

We had to stop by and get a phone repair done. In the process of doing so the person who helped us…read morewas great and I would highly recommend coming here again!!!

Stopped in to have an office laptop password removed. Work was completed same day. Great…read moreexperience from greeting me at the door to completing the task requested. I highly recommend.

I had a horrible experience with this place. I went here because of a referral from a family…read moremember, and it did not turn out well. I purchased a computer the first week of September 2025, and from the time I bought it until I finally called the store to report the issues the computer was having was approximately 9 weeks. I had been having all sorts of problems with this computer (I have a list of 8 different problems which I explained), and the individual I spoke to blamed me for all of them. Then, in addition to that, he accused me of not paying for their subscription service even though I had already paid when I purchased the computer and had an active credit card on file for the following monthly subscription fees. Then he accused me of yelling at him which I was not (my sister heard the whole conversation) and in the end just hung up on me. So now I am stuck with this piece of junk computer. DO NOT BUY ANYTHING FROM THIS PLACE - if there is a problem it will be your fault and you will not get any real help.

This guy does not stand behind any of his work and has messed up many family laptops. I would not…read morerecommend his work ever. If I could give less than one star I would.

Great service, very professional and fast turn around. My go to business…read more Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxcxxxxxxxxxxxxxxxxxxxxxcxxxxxxxxxxxccccxxcxxxxxxxxxxxx

It was really straightforward, took my phone in to change a battery and screen on my iPhone 14 and…read moreboom 30 mins they changed it and cleaned my phone added a screen protector and nice protective case too. It was $170 which i thought was very fair since Apple charges 100 just for the battery. They're a small business but they do good work!

I've had my Apple Watch serviced here for a battery replacement. Best price compared to other…read moreshops. Based on that experience, I decided to take my iPhone 11 Pro Max here to replace a damaged screen. Again best price compared to other shops. Took 45 minutes. I'm happy with results: looks and functions like new. I highly recommend this place. Outstanding work at a fair price.