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    Batteries Plus

    3.5 (55 reviews)
    Closed 8:30 am - 6:30 pm

    Services - Batteries Plus

    Device support or repair

    Laptop body repair

    Laptop support

    4 More Services

    Mobile phone body repair

    Mobile phone support

    Tablet body repair

    Tablet support

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    9 years ago

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    13 years ago

    The guy that helped us was honest with the battery choices for our laser pointer. He explained the differences between both and the cost.

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    11 years ago

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    9 years ago

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    11 years ago

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    11 years ago

    I had my galaxy s5 phone screen replaced. They used a cheap Imitation/Generic phone screen.

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    9 years ago

    They wouldn't price match their sale online and still didn't give me my $10 off just to replace the screen on an iPhone.

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    11 years ago

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    Page 2 of 2

    Ask the Community - Batteries Plus

    Review Highlights - Batteries Plus

    I needed a new battery for my car - dealership offered to swap it for $160 and I said no thanks!

    Mentioned in 6 reviews

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    People searched for Battery Stores 393 times last month within 15 miles of this business.

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    uBreakiFix by Asurion

    uBreakiFix by Asurion

    (61 reviews)

    Southwest Portland

    If all I was reviewing was their ability to replace my Pixel 9's screen competently with quick…read moreturnaround, 5 stars. But there are dozens of stores in town that can do that. What left me completely frustrated was their inability to communicate in what seems like the minimum for retail phone repair. I took my Pixel 9 to UBreakIfix as it's Google's repair partner. The tech who worked the desk checked TWICE with someone in the back to verify the warranty coverage on my phone's screen, assured me it was covered, produced an estimate receipt with the number $0 as my price and sent me away. Two hours later I get a voicemail with a mumbly messsage about how it wasn't covered by warranty and something.. something on Google's end, and the call ended abruptly. When I called back and I asked if there was anything due, they told me I was on the hook for the $240 replacement cost. I was told they checked with Google AFTER they had completed the repair and was denied warranty coverage. The option offered to me was that they could undo the repair and "I could try my luck with Google's mail-in repair warranty service..." Seems like someone monkeying inside my phone multiple times would definitely affect my chances of getting it covered, so no. Plus the loss of my phone for however long it took Google to mail it back. So I paid my bill and left. I don't know why they denied coverage and UBreakIFix wouldn't tell me, so I guess it doesn't matter. But when your auto mechanic is knee-deep in a transmission replacement and he finds out it's going to be $2000 more dollars to put it all back together. HE GETS ON THE PHONE TO THE CUSTOMER before reassembling the transmission. This is a minimum level of retail communication, not "We can take your transmission back out if that would work better for you."

    I wish it were possible to give a company less than one star. For the past month and a half, I've…read morebeen trying to use this company because Google has an issue with their Pixel phone, and the recall fix--replacing a battery--is assigned to this company. I've made appointments and shown up on time three different times over this period, yet my phone still isn't fixed. Each time, they were missing one or both of the required parts for the recall. They had my phone number and appointment on file, but they never called me in advance to let me know they didn't have the parts. Not only was I disappointed, but it seemed everyone in line had a similar problem. During my three visits to their Washington Square location, I never once saw a single person get helped with any issue. I have never encountered such an inept group of people running a store. They were full of excuses for every situation. I watched nothing but people walk in, only to be told they couldn't be helped and leave frustrated. I wish I could say my story was the worst. The man next to me yesterday said he'd been trying to get help there for over six weeks--I'm only three weeks into this ordeal.

    Batteries Plus - batterystores - Updated May 2026

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