We called, sent emails and sent 2 on line support requests and no one ever got back with us. For…read morethem to sell a want and not a need product you would think they would be a little more responsive. If the customer service is poor why would/should you spend your money on their products?

I have had only two issues with my spa in 8 years. I have one sticky valve and one of the colors…read morein the floodlight led has burned out. Otherwise all pumps and features still work. I use it multiple times a week, and keep the spa on econ mode most of the time.

We had our pool remodeled. Affordable pool did a very high quality job at a great price. We highly…read morerecommend!

My pool was destroyed after Hurricane Helene. There were literally fish swimming in my pool and my…read moresaltwater generator and pool pump were destroyed. After a few months the pool looked like a swamp. I had several quotes to get the pool cleaned and running again, some of these other companies really tried to gouge me and upcharge me on things I did not want. Bob came out and gave me a very reasonable quote and did not try to upcharge me on anything. Once the pool got cleaned out I decided I should refinish it and add a sundeck. Again they could of gave me an outrageous quote since half the job was done but once again I was given a very reasonable number. Communication was great by phone, text and email. The guys who came out to do the work were very friendly and professional. The job got done in a reasonable amount of time and the pool looks fantastic. The company was know as Walker pools previously but now called Affordable so you can look up both to find them. If I ever need pool repairs again they will be the first ones I call. Really great job.

We gave Elite Pool Designs a five-star rating when they installed our Pool in Riverview, FL June…read more23. Unlike many pool companies they value service after the sale. We have had three minor equipment issues and all were resolved quickly under warranty. They answer your calls, they send a qualified technician quickly and resolve the concern. They continue to provide exceptional value and were fairly priced. Five-stars is to low. We highly recommend them.

Poor pool service and overcharges for repair services. Charged me $99 for a bag for my vacuum and…read moreI looked and can buy so so much cheaper on Amazon. Needed wheels fixed on the vacuum and they told me take it myself to Pinch a Penny. His is after a $125 service charge. More than triple charged me for plugs for my pool fence. Bad experience and my mistake for hiring and keeping them.

Sarah has great follow-up on calls for repair - I appreciate the timely communication!read more

We shopped around and chose Spa Manufacturers for our Swim Spa. Their longevity in business, wide…read moreselection, competetive pricing, quality in facility construction, sales professionalism and above and beyond service sets them apart. The delivery was done by well experienced Enrico and Sergio, on time as promised, who maneuvered between homes to place the tub ever so gently on the pavers/patio. They assisted with set up instructions before moving on. I followed the enclosed booklet and online videos to fill, bleed and start the chemicals. I called and emailed the( Bobby, Karla)and rest of the team many times with questions that were promptly answered. I had one minor lighting issue and Jeff was sent to service the problem. He was a wealth of information and found an additional problem I didn't even know existed. Everything to date is been working great and looking forward to years of workouts and fun use. Enjoy!

Whole experience was exceptional - from first meeting Bob to the complete project was amazing. We…read morehad travertine pavers placed over our deck and lanai with the pool resurfacing and the whole job took only two weeks. Everything promised was delivered and with quality and care. There were a couple problems with the project but Bob and Ryan were steadfast in getting it just right and really took the time, so their diligence really was key. I am so pleased with the results and I highly recommend their services,

Walker Pools (formerly Affordable Pool and Spa services) resurfaced our residential pool and we are…read moreelated with the results. The process was explained to us in great detail so we knew what to expect with every step. The entire team of professionals were courteous, friendly and respectful. The job commenced and was completed within the time frame they quoted (7 days total). Frank and his team were definitely "detail oriented" and we could tell they take great pride in their craftsmanship. We definitely recommend this company for any pool or spa construction or renovations you may need.

I love this Pinch A Penny! The people are always so helpful and friendly. I have NEVER walked in…read more without being greeted almost immediately. Everyone smiles and seem happy to work there. Even with the change in ownership, the staff is wonderful. When I needed a new sweeper head, the gentleman that I asked had the most knowledgeable employee in that area assist me. He asked a couple questions and pointed to the one I needed. I will never go anywhere else.

Do yourself a favor and don't even bother walking in. Just go to another location…read more I just had yet another horrible experience at the pinch a penny on Tyrone. Sunday afternoon, at least five customers in the store at the time. The owners son, Evan, is always on his phone and refuses to help customers. Today, He sees me walk in with four chlorine containers, makes eye contact with me, completely ignores me and looks back at his phone. I load everything onto the rolling cart myself and go up to the front desk where I'm told by an employee who's leaving and trying to catch the bus that someone else will be up to help me. Great. Evan is still on his phone. Another young man comes up to the register to help me. There's another customer in line behind me. No one is there to help out to the car, yet Evan is still on his phone. After loading the containers into my car myself, I go back in to make sure I get his name so that I can write this review. I tell him what just happened and he denies it and says He didn't make eye contact with me. Keep in mind, he still has not raised his elbows from the counter, and he's still connected to his phone. Talk about customer service!!! Most employees here are helpful and greet you with a smile. Francisco is wonderful. Randall is always there to greet you and do his best to assist. I have back problems and have a hard time lifting these myself, as they are quite heavy. It's really disappointing that the owner of the company has decided to put their son in the store ( Probably to teach him some work experience and the value of earning a dollar) and that his son is driving off customers. He's an entitled, rude kid who couldn't care less and he has no business dealing with regular neighborhood paying customers. Bummer. One bad apple can ruin it for the whole bunch. From now on, I will be driving further to another pool store, in hopes of decent service.

In November 2023, our 65 year old pool lost 14 inches of water in 3 days. After years of applying…read morebandaids, its time for replacement had come. We interviewed 6 pool installation companies, and the one that heard, listened, and created the most appropriate solution for us was Hollywood Pools and Spas. They built a pool and patio that have met our needs perfectly. We have a new pool within the shell of the old (35x15) pool, deep enough for vertical water aerobics (6'3" instead of 8') and an adequate size to accommodate whatever and whoever!! The Hydrazzo finish is beautifully smooth, and the Shellock pavers promise us many years of worry-free living. They need no sealing and complement the bronzy tones of the back of our house. A major concern for us was storm generated water coming in the back of our house and screened porch (slightly downhill from the pool). 4" drains liberally installed were the perfect solution to sending water to the side yards. We experienced no serious water-related problems from Hurricanes Debby, Helene or Milton. Yes, there were some hiccups, but all concerns were suitably resolved. Thank you Ron, Joe, Jessica, Chad, Tanner and all the related subcontractors. That was the year that was!! One of the most valuable parts of this process is the fact that the "salesman" you speak with initially is involved in the process all the way through to the end.

Pride in the process...These guys attention to detail and ability to not overlook function really…read moresets them apart. If you are looking to get a new pool built or even remodeled, I highly recommend taking a look into Hollywood Pools and Spas!!!

I had a pretty significant leak in my pool pump which our pool guy noticed. I called several local…read morecompanies but everyone seemed to give me the runaround. The team at Pinch A Penny we're clear, communicative, and prompt. They ordered and replaced the parts I needed within 24 hours. Highly recommend!

I hired this company to replace an electrical box on my pool. They replaced it and within 24 hours…read morethe timer in the new box was broken. This seems like an easy repair under warrantee, so I contacted Pinch a Penny to come and fix it. They sent the tech who installed it back to our house. He looked at it and then left without doing any repair. When I called back to say that nothing was repaired, I was told to hire another company to get it fixed. This made no sense given that we had all new parts. Buyer beware. This company will not stand behind its work. My timer works now, but not because of Pinch a Penny. I had to pay more to fix a new electrical box that was defective.

Nicole and Alex, the contractor that she recommended did a great job with my 2 bathrooms. The…read morequality of the materials and the installation were top notch! Very happy with the end results and with the communication with them during the all project. I will definitely choose them again for my next project. Before them, I interviewed 5 contractors and nobody gave me the level of confidence that they did!

Nicole and her staff went above and beyond to provide a Craftsman-like installation of granite…read morecountertops, bar top and backsplashes. This is all contacted via distant since I am located in New York and the overall value was excellent. I would highly recommend their products and their service for any of your remodeling needs.