went to showroom. Discussed my needs. Never got back to dispite repeated calls.I therfore assumed…read morethey did not want my business

We picked out a color from a pallet that the salesman showed us by the way do not chose the color…read moreor pattern from the brochure they look nothing alike we ordered Roman block pattern you have to use your imagination to see the Roman Block Pattern the installers were nice and did a good job with what material they had although they thought they could put the liner over the existing tile which I told them that was not are agreement so they proceeded to take out the existing tile did a good clean job, to sum it up sorry I spent 14,000 on this I guess I can tell everyone there is a Roman Block Pattern on the walls HONEST!

I just completed a kitchen and master bath remodel with Authentic Concepts. I had the pleasure of…read moreworking with Mireille Fernandez who helped me design my dream kitchen. She is incredibly talented and helped me with everything from cabinetry to tiles, appliances and fixtures. The cabinet installers are incredibly talented. I can't say enough good things about the Authentic Concepts team and look forward to working on other projects with them.

Authentic Concepts…read more We have just finished our kitchen remodel with Authentic Concepts, and are very happy with the results. While there were some minor delays, the project was completed by the holidays, and just in time for a family gathering. We worked with Kari G., and she gave us excellent guidance regarding design and materials. There were a number of craftspeople working with us, and we want to give a special shout out to Tyler and Daniel for their skill and patience. Thank you Glenn, for making sure it all came to fruition. The kitchen looks beautiful, and is a very efficient use of space. We do not hesitate to recommend Authentic Concepts! Susie and Jay Mills

I wish I could give this company 10 stars! We had a very…read moreunpleasant experience with another company. My husband and I tried to save a few dollars and it ended up costing us not only more money but also a lot of mental anguish. Then came two angels from Salt & Pepper construction-Nadav and Nathan! From the very first moment, we felt a real connection and a sense of ease. We add an additional floor to the house and it was definitely not an easy project but they handled every part of it professionally and with so much care. They added their own unique touch, guided us through the design and helped bring our vision to life. Our new master suite feels like a luxurious hotel room! Thank you for making our dream come true and giving us peace of mind, even when unexpected challenges came up. We will definitely use your services again in the future!

We had a unique project that included some kitchen updates, doors and trim throughout the house, as…read morewell as framing out a new pantry space. Our project manager was Or who coordinated and communicated the project from the quote to the end of the project. He was very helpful and all of the contractors were very competent and fast. We are very happy with the final project and would recommend working with this team for any size project.

What should have been a small cabinet project turned into months of delays, defects, and extended…read moreperiods of silence, despite payment in full in July 2025 and extraordinary patience on my part. The job is still incomplete and the space is unusable for its intended purpose. From the initial installation, there were multiple problems: warped panels, misaligned doors, visible gaps, and finish defects. Repairs dragged on with little coordination or accountability. In one instance, after waiting 50 days for replacement parts, a third-party installer showed up at my home with nothing to do because the parts had not even shipped yet (we later learned they were still in California). On more than one occasion, I was advised to fix defects myself. I was told to stack books on a warped pantry door to try to straighten it, and later to go to Home Depot and buy color-matched caulk to hide gaps caused by warped panels. This was not acceptable for a paid, professional installation. Communication stopped completely in November for another 48 days, even after I explicitly requested a timeline so I wouldn't assume the project had been abandoned. Instead of enjoying a completed upgrade during the holiday season (which should have been finished in summer), my home remained unfinished. Contractors I had coordinated for related work, such as countertops and lighting, moved on, leaving me with added disruption and stress. In summary: poor craftsmanship, lack of accountability, and prolonged delays turned what should have been a simple project into a costly and deeply frustrating ordeal. I cannot recommend S&W Kitchens.

Annie, KC and Alex were very professional. Good communication process. Timely work. Would use…read morethem again.

I've had the absolute best experience working with Tim Stark at Stark Kitchen & Bath. As a realtor…read morein Florida my clients often need kitchen, bath, or full home remodels, having someone reliable, efficient and budget friendly is everything. Tim consistently delivers with fast turnaround times and high-quality craftsmanship. I've worked with him on two recent projects and have been thrilled with the results. His efficiency, integrity, and honesty truly set him apart. If you're looking for a contractor you can trust for anything from a single-room update to a full home renovation, Stark Kitchen & Bath is the team to call. Rajh Cromie Catalist Realty Sarasota Florida

So I had my project completed by Stark kitchen and bath and what a nice surprise that Tim actually…read morecalled me a couple weeks after to follow up and make sure that everything was OK and we were still loving it. I was pleasantly surprised that today you could still receive service and value in today's world thank you Tim. We appreciate it and we are loving it. We will continue to work with you on many more projects.. he gave us everything we wanted plus the value, which was a huge plus.

Joe, Carl and Josh have been working on my 480 sq ft garage apartment for the last 9 months and…read morehave yet to finish the project. I have paid $50,000+ for a job they promised would take 1-2 months. The work that has been done has been faulty and needed to be revised several times resulting in significant delays. Their communication, transparency and business practices is questionable at best. I would never recommend working with this company or team. Trust me when I say that you should take your business somewhere else!

Love this company! Joe goes above and beyond for his customers. Complete remodel for kitchen, bath,…read moreplumbing, electric and so much more!

UPDATE (July 2025): It's been over a month since this incident occurred, and only after filing…read moreformal complaints with the BBB and the Florida Department of Agriculture and Consumer Services did I finally receive any form of contact--from Gladiator Sod's insurance agent, John at Commercial Insurance Specialists, LLC. Shockingly, within the first two minutes of the call, John accused me of attempting insurance fraud and claimed that by leaving this review I was "playing dirty." He initially said he had reviewed the surveillance footage, but after I asked questions to clarify, he admitted he hadn't actually seen it--instead relying solely on what his client told him. John also stated that the owner of Gladiator Sod "would have just paid me out of pocket" for the damage of the trailer, which is strange considering no one from Gladiator Sod has ever contacted me directly--not even once--except for a vague BBB response weeks later. This situation has been nothing short of a nightmare: * My property was damaged on their premises. * I received no response until I escalated it to state agencies. * When contact was finally made, I was accused of fraud without any real investigation. If I were trying to commit fraud, would I have posted all of this publicly, pursued formal complaints, or requested insurance contact details from day one? Absolutely not. This company has shown a complete lack of accountability, professionalism, and basic customer respect. I will continue to pursue this matter further--not only because of the damage, but now because of the personal and baseless accusations made against me. UPDATE to business response: Thank you for your response. However, I must clarify several key facts: 1. This is not the first you are hearing about this. I made two separate attempts to contact your business directly prior to posting this review. In addition, I also filed a complaint with the Better Business Bureau. To imply this is a surprise undermines the efforts already made to resolve this issue privately and professionally. 2. The damage to my trailer was not present before the visit to your facility. I have reviewed surveillance footage from multiple angles on my personal property before departure and upon return, which clearly confirms the condition of the trailer changed immediately after the visit. 3. The assertion that "anything could have happened in the 5 days" is misleading. The damage was observed and documented upon immediate return--not five days later. The timeline and circumstances clearly indicate the damage occurred during loading on your premises. 4. Florida Statute 627.4137 legally requires a business to provide insurance carrier information upon request after an incident of this nature. Your refusal to provide your insurance information is a direct violation of this statute. I am again formally requesting your insurance provider's contact details so this matter can be addressed appropriately. I am still open to resolving this without escalation, but I will not hesitate to take the necessary legal steps if my request continues to be ignored. Your cooperation and compliance with Florida law would be the most professional course of action moving forward. Govern yourself accordingly. ---- On June 28, 2025, I visited your facility and purchased 1.5 pallets of sod. During the loading process, your employee caused damage to my trailer. I have reviewed surveillance footage from multiple cameras at my residence which clearly shows the trailer was free of any damage prior to departure. Upon return from your facility, the damage is evident. Based on the timing and circumstances, it is reasonable to conclude that the damage occurred on your premises and as a result of your employee's handling. As such, I am requesting the contact information for your insurance provider so that this matter can be formally addressed and resolved. Please respond promptly, as failure to do so may require me to pursue further action to recover damages. Shawn Robertson Vehicle: White F150 Trailer: Black 20ft

I purchased this palm tree, paid to have it dug up, boxed up, delivered, then planted at my home…read more Two weeks later, multiple excuses, I had to cancel and get a refund. Apparently larger orders push smaller orders like mine back. Gladiator Sod and I actually had exchanges over the phone and trust me when I say, it wasn't nice. Seems a two hour job is way too simple for this company. After reading the negative comments from others I now understand why. They simply don't care. SMH. The worse part, the owner doesn't care what the employees say or do. I was told to never come back. lol. They don't even know trespass laws. Apparently ignorance is bliss. People, don't do business here, I regret it. All you have is excuses. A simple job and the only thing happened was excuses. Just read the negative reviews from others. Gladiator sod isn't a good place to do business. I learned just like the others. I now know it's hard for gladiator sod to tell the truth. Bye bye. People, don't do business here