Really bad service. About a tenth of the tile we ordered was broken. Everything else was late to…read morethe store by several days, and then they were offended when we asked for a discounted price because the tiles' lateness was costing us money. This is all after they were pushing us to by a lot more tile than we needed. Lady seemed to think bathrooms needed to look like a subway station. Not planning on returning and I advise you don't either.

I wish I had been warned not to use them. I was a fool twice. I gave them the benefit of the…read moredoubt the first time. The first time I had picked out from them a marble counter top, tile and mosaic border for a bathroom and coordinating carpet for the bedroom. I matched everything to the counter top. When the counter top came in, it was completely different from the sample. At this point, I already had everything else installed. When I asked the girl what was I supposed to do now? She very snottily told me to get over it and pick out something different. I ended up getting a granite top from a different company. The second time I used them, was when I redid another bathroom and the kitchen. Since you are basically forced to use their sinks (because they charge extra if they have to install a sink from a different place) we used their's for the kitchen and bathroom. We selected a biscuit sink for the bathroom and they installed white and then proceeded to tell me it was biscuit, when clearly it wasn't. I told them to bring a white one and compare it and show me but they refused and never did. We were never actually shown either sink before hand. The kitchen sink has the drains in the back instead of center. We really wanted center drains because they don't make plastic sink mats with back drain holes. The grout they sold us for the tile in the bathroom was also defective. When mixed it was several different shades. They informed me that there was a paint I could put on it, but I would have to purchase it. The seem on the granite counter top in the kitchen doesn't match, like when you put wallpaper on the wall and don't match it up. Also, they cut the water spigot hole in the wrong place. I called them immediately with all these problems and told them they needed fixed. There response was not " Let us come out and take a look and go over it with you." The response I got was "We provided a service and you need to pay the balance." After about two weeks they said they would put a lean on our house and had done nothing, except give a a free cutting board that weighs about 15 lbs. After more prodding, they finally came out and did nothing at all. The only thing we got for our troubles was a useless cutting board. I gave in and paid them and regret ever having used them. I would have given them no stars.

Check out the granite counter that owner, Troy and team tried to install. While natural stone does…read morehave imperfections, this kind of OBVIOUS MISMATCH between granite pieces with that big seam in the middle is totally unacceptable. Who would want that in their house, especially when trying to sell the home? Heading to the Morton location tomorrow to meet with Troy again to see if they can do better. I hope they can. Will update later with the outcome, and once everything has been finished (hopefully) satisfactorily!

excellent job and outstanding service. New granite counter tops in kitchen look…read more great. I would highly recomend central il granite

A couple of weeks ago I hired Joe to put a heated floor in my tiny bathroom. He was very punctual…read morein coming out to give me an estimate. I tore out the existing floor to save myself a little money. Joe layed the heated floor for me with a ceramic tile floor over that. Once he started the job, he stuck with it because as I pointed out to him, that was my only bathroom, and the facilities are a necessity. He also installed an outside plug for me. The one thing I would have preferred is that I would have liked to have been home while all the work was being done, I did not like having to communicate over the phone. But work schedules did not permit. He was, however, very good about letting me know when he was coming and going so I could plan accordingly. And by the way, my bathroom floor looks very nice.

I hired Joe and his team to paint my kitchen cabinets and put a new backsplash in. To put it…read moresimply, they did a decent job on the bulk of the work but when it comes to detail they're terrible. Lots of missed spots on my cabinets, and trim. Cabinet hinges not put back on properly. A lot of paint spots on the floor that we have had to clean up. Although Joe did offer to come back and fix the work that I wasn't satisfied with I can't trust someone who was that comfortable leaving a job that was done in such a rushed manner.

The people that measure and install do a fabulous job! They do everything they can to please a…read morecustomer, and they are exceptionally precise in making the exact drawings and measuring.

From the owner: R.P. Lumber is a family-owned full-service hardware retailer, building materials supplier, and…read morekitchen & bath design center with over 80 locations serving local communities throughout Illinois, Missouri, Wyoming, Wisconsin, and Iowa. We've been delivering our industry-leading "Best Service. Best Value." promise to DIY homeowners and pro contractors since 1977. Shop in-store or online at www.rplumber.com.

Had my cabinets for a few years now, great quality, John was very helpful with selecting style and…read moreadd ons. From design to delivery, everything went smooth. Overall, Huge selection to choose from at the warehouse, if your doing any remodeling great place to start

From the owner: Kitchen and Bath Cabinets, 5 styles of in stock kitchen cabinets, 20 styles of in stock bathroom…read morecabinets, wood laminate flooring, vinyl laminate flooring, ceramic tile, porcelain tile, natural stone flooring, backsplash tile, laminate counter tops, granite counter tops, quartz countertops, lighting, faucets, toilets, hardware

We worked with vergim for a while now, not only is his work fantastic, he works swiftly and is able…read moreto provide flexibility with our requests. He is honest, transparent with the costs and gives us a breakdown of where every dollar goes. His charges are fair and reasonable. He works well with the tenants and is great liaison with them and us as owners. We are confident with the jobs we give him and are happy we connected with him!

I've never written a review for these type of services before, but I gotta say, I'm impressed. Vee…read moreis very good at what he does, and he's taken care of a number of things for our house, namely appliance installation/repair, cleaning, light plumbing and electrical, and lots of those innumerable little things around the house that altogether turn it into a home. He's super friendly, prompt, has great communication before, during, and after the work is complete, works with alacrity, and perhaps best of all, he's super honest about what he can do. He's not an expert at everything, but he doesn't pretend to be, either, and he will tell you right up front if you would be better served with someone else's services, and in those cases he knows who to recommend, and those recommendations have all been super high-quality as well. 10/10 would recommend, and if I could add more stars I would.