I recently visited St. Louis Tile Company. I wanted something special that was different from what…read moreI had seen in the large home improvement stores. I had assumed that it would be too expensive, and that it would not be competitive with Home Depot, Lowes, etc.. I could not have been more wrong. They had gorgeous tiles, huge selection and many items were in stock and on sale. The tile I selected was actually significantly less than similar tiles that I had looked at Home Depot and Menards. What made the experience even better was the excellent customer care. Rhonda was amazing. She was so patient, knowledgeable, and led me to the perfect tile for our project. I am looking forward to working with them again for our next remodel. Incredible selection, great value, and superb staff.

St. Louis Tile is THE place to go if you're in the market for beautiful flooring, wall tile etc…read more along with the BEST customer service ever. We shopped at several local tile shops always feeling like the staff didn't care about customers at all. Then we walked in to St. Louis Tile in Ballwin. You will be made to feel like you and your project are the primary reason they go to work. Tommy the manager is awesome, he knows his product and his staff is trained in customer service that you will be amazed by. Needless to say we are thrilled we stopped by that day to see what they offered and won't bother with any other "tile shops" going forward. Do yourself a favor and stop in you'll be so happy you did!

Ron was a very nice guy. He really help me out alot. Was fast & easy service. Place was easy to…read morefind, many options.

Decided to take another run at this place....swing and a miss…read more Can buy brand new from Samsung with free delivery for $8 more than their listed price. They offered $50 off and the units are dented. Don't waste your time.

Our newly remodeled kitchen is absolutely beautiful because of Patrick/ Lead & Mickey. Not only…read morewere these gentlemen professional, & cordial, their expertise, knowledge & recommendations were extremely helpful....especially in choosing our countertop edge. Patrick gets an A+ for his recommendation & assistance. We went with his suggestion & are are beyond happy that we followed his lead. Patrick also went out of his way to help us make sure all the plumbing under the sink was installed in a way that allowed us to bnb install a pullout drawer. Modifications were made to our pantry & Patrick trimmed the cabinets to make it look like the pantry was built into the wall. The finished product is simply amazing! We have received so many compliments from neighbors & family on how beautiful our kitchen is. Thank you Patrick & Mickey in helping our dreams come true! You both are absolutely the BEST!! Ron and Sherri Mercer

We worked with Eric and he was great! He helped make recommendations on different cabinet sizes and…read moreshapes and our kitchen turned out beautiful!

We are working through a whole house remodel and have had the pleasure of having JENNI on our team!…read moreShe has been the most kind, patient, & insightful person to work with through this process. Her opinion is invaluable & she is a great asset to the company. Highly recommend coming here for your next project & asking for her assistance!

Great service!! Got in quick and fixed problem for a fair price. Would definitely use again.read more

Sub contractors drinking on the job, rude and would get into fights with one another during the…read moreinstall of cedar deck. Fast forward 10 years. New deck being done by different company. Upon tear down of home improvement select's cedar deck that was installed, carpenter noticed they did not weather proof or install flashing along house where deck meets sliding glass door. Water damage to wood behind siding causing me to replace wood from water damage. Also, when material for deck was delivered, company placed in side yard causing huge tracks in the yard. Do not use this company (if they're even still in business)

It seems like this company spends more time putting out fires than doing good, professional work…read more I don't mean the actual workmanship, that's decent, when it actually gets done. My elderly mother hired this company to do a kitchen remodel. After 7 months, she finally decided to bring in an attorney and H.I.S. is now being referred to the MO Attorney General for suit for defrauding the elderly. Most of the communication from this company was excuses, lies, and empty promises. How many times does a professional contractor have to meet with a family to get a job done? Isn't there a process that is generally followed, including proper estimates and list of supplies needed, an estimated timeline, and ordering supplies in a timely manner? My elderly mother dealt with miscommunication about job specifics, incorrect supply orders that HIS claimed my mother would have to pay for. The workers seemed to be playing a game of telephone, because no one really seemed to know what the plan was. They were doing what they thought should be done, instead of having a clearly written plan. Then when they made a mistake, my mother was supposed to pay to fix it. That is unethical. My elderly mother lived in her house without a working kitchen for over 3 months. The project manager and the president came to her house on several occasions to iron out the details, and still there were delays and excuses. The PM even yelled at my mother saying she was trying to get a more expensive kitchen at a reduced price. There were several times that the PM implied that my mother was lying about what was originally planned. But after reviewing the plan, scribbles on a legal pad, he agreed that she was right. Why wouldn't she be? She knows what she asked for and what she wanted. The longest workday for any subcontractor working was 4 hours. Sometimes there would be weeks that she would not hear from anyone and no one showed up to work. She was led to believe from the beginning that once a job started, it would be worked on exclusively, and that the job would not start until all special orders were ready to be installed. Seven months later, we still need to order a cabinet. The stress has been severe for my elderly mother. She has had to talk to her doctor about anti-anxiety medication and even had to leave home for a week to recover. We know that my mother will not get any of her money back (almost $40,000), but we hope that they will go out of business and not be able to defraud anyone else.

Great options for looking at granite and quartzite. Pretty busy but everyone was helpful and it was…read morenice to be given a clipboard to walk around and take notes. Nice room in the front to ask questions before and after looking at countertop slabs.

Such an amazing selection of granite and marble. Very helpful staff. Understand they just changed…read moreownership, but heard they kept most of the Global staff! Can tell they know their stuff! Thanks, Chester, for showing me around!

Great experience! Painters were professional and trustworthy. They did a great job! Highly…read morerecommend this company for your interior painting needs.

When they finally came round and did the work it was ok, although I do have issues that have not…read morebeen sorted out. Good luck getting hold of anyone at this company and good look getting any follow up or after sales service. They are very happy to take a hefty deposit though, way before any actual work starts.

First. We were looking for a remodeling of the Kitchen and Master Bathroom. It was planned to do…read moreit in 2020. Then COVID. The time spend as researching, researching, researching. We had several quotes (few in the 6 digits). My husband and I just couldn't agree on which one to choose from. The quotes were either too high or did not on design, and sometimes both. I called STL Design and Build Design, setup an appointment as my last resort. STL Design sent Tom Levinson. Mr. Levinson arrived earlier than time with his assistant. This is definitely a rare. We went through the areas for remodeling. Tom sat me down and listen to all I wanted to do. Then it came down to the details and pricing. The wants an can't live without. We finished with an estimated quote that we were very happy with. Tom was wonderful. He gave me sound advice on my selections for the kitchen remodel. He went through the cost, time-line, and process. Tom went to warehouses with me for selections on the items. Matthew Pevehouse, thank goodness for him. I had a family emergency out-of-state. Matt took care of everything for us. The whole crew were wonderful. Matt took pictures and kept me up to date. If there was an issue it was quickly resolved. My husband and I are thrilled with the results. The look is absolutely fabulous, the craftsmanship and quality of products excellent, and done on time. Thank You STL for a wonderful experience. Bathroom is the next project!

I contacted several companies about new windows... Their price was right in the middle... after the…read moreinstall, I could tell their quality was superior. Their people were just fantastic clean and professional! This is my second project with them!!!

Still shopping but it was nice out of the places I've been. Was giving all kinds of options…read moredifferent things to use different ways to pay if I do pull the trigger I'm definitely going with that the kitchen

The problem with this company, take on too much work, without enough staff. No show the night…read morebefore countertops to be delivered. The countertops were not removed before supplier called, saying 15 minutes away. I called Debbie the evening before, she said Shawn was on his way, the evening before. I would never lie to a customer. No call no show. I asked countertops to call Bath and Kitchen They traveled three hours to get here. Shawn showed up 10 minutes before countertops. When asked where he was the night before, he quite angrily said, "I was working until 3 am." No call! He stayed here working till after midnight. The later it got the messier he got. I called Debbie about his attitude the next day. She told me I was very rude. she was irate, telling me I was going to have to have a cashiers check, with over a thousand dollars being charged, for overtime, delivery. None was mentioned in contract. Shawn showed up 2 days later. Said nothing about cashiers check. He finished after midnight again. Sloppy painting. Grout on floor, inside the vent and front of New stove. I caught him with foot on top of glass top! I guess we should have moved it or covered. marks left on ceiling from installing hood. Paint on walls and shower curtain, from ceiling work. We received bill after paying Shawn. Debbie demanding the additional $1000. The contract did not include what was promised verbally. Those items, over $500. We paid. I called attorney. BEWARE! Bad business practices. I think reviews on their site, may be fake.

I have found the service at Carol House furniture to be outstanding. The prices are fair and if you…read moresee a price somewhere else they will beat it. No questions asked I've done it with my kids bedroom set and found them to be very easy for them to work with to beat a competitors price on the exact same furniture piece. Their in-home delivery service is exceptional too. When I bought my bedroom set They removed the old a mattress, bringing a new one and completely set up the bed. You don't have to do a thing. I've also found if you have any problems with a purchase, they're always there as a local company to fix it. They Really care about their customers. If I was dissatisfied with with how chair cushions wore they replaced the cushion with out a fuss. I highly recommend

They delivered a furniture piece with it missing an important part for the hinge. After a couple…read morestalled calls they completely shut down any form of communications they don't respond to texts or calls and it has been over a couple months. Terrible service for overpriced and weirdly smelly furniture.