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    Bath Fitter

    3.1 (17 reviews)
    Closed 7:00 am - 5:00 pm

    Services - Bath Fitter

    Bath Fitter Kitchen & Bath Photos

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    J D.

    Love what Bath Fitter did to our bathroom! Gave us a custom shower where a giant bathtub we never used sat... and for less than what other companies wanted to do a drop-in replacement. Matt Lerew came over and drew up everything exactly the way we wanted it. As you can see, Henry, Gary and Jose executed it perfectly. They went above and beyond to make it a great experience!

    a close up of a document with a red marker

    I was wanting to do a bathtub to shower conversion, so I reached out to this company to obtain a quote. They came to my house, measured and took pictures and then gave a what I had thought was a very reasonable quote. I WAS TOLD BY THE COMPANY REPRESENTATIVE THAT THIS QUOTE WOULD BE GOOD FOR ONE YEAR. Because I am a veteran, I wanted to ask the VA to cover the cost and applied for approval. When I submitted the quote to VA with my application, I was contacted and told that the quote makes no mention of labor costs. So, I reached out to the company via email and phone in an attempt to get that information in order to move forward with my project. I never got an email response but in talking with company representatives on the phone I was told that the needed information would be sent to me via email. A month later I still had NOT gotten this information. Phone call attempts to the company, meanwhile, left me being told that someone would return my call with the information. Since I had gotten this quote from this company in November 2023 I decided to drive to the physical address of the company and attempt to get this information. When I arrived there this morning, I was directed to speak with an individual named Juan. I told him why I was there, and he immediately told me that they would have to schedule a new visit to my home to do a new quote. I asked him why that was necessary since I was told that the quote from November 2023 was supposed to be good for a year. His response was that my paperwork had been "lost" and he could not use the copy that was provided to me by his company to move my project forward. When I got home, I looked over the quote and the accompanying proposed (unsigned) contract in hopes that it would say something like the cost of labor was already included as part of the quoted prices. I had the assistance of a friend who works as a paralegal. I was shocked to find out that the wording of the contract contains a loophole whereby the cost of the project can be increased by a large amount to cover labor costs because I provision in the contract that allows the company to execute a "change order." So, is this company scamming potential customers with the way they give out quotes and word their contracts?

    Note crack from the top of the tub to wall. The shelf fell down a short time after this photo, NOT seamless and now has mold trapped.

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    7 months ago

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    Bruce W.

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    8 months ago

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    Bruce W.

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    9 months ago

    Looks good but it's cheap material. If you have a problem good luck getting follow up service. Way too expensive for what you get.

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    Bruce W.

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    2 years ago

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    Bruce W.

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    11 months ago

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    Bruce W.

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    1 year ago

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    2 years ago

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    Bruce W.

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    2 years ago

    Fast installation looks good can't wait to try it out tomorrow Raul was great. Just want my bathroom needed

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    Bruce W.

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    3 years ago

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    Bruce W.

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    2 years ago

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    Bruce W.

    Hi Brad, thank you for your review!!

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    6 years ago

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    3 years ago

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    10 years ago

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    6 years ago

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    9 years ago

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    10 years ago

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    8 years ago

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    Ask the Community - Bath Fitter

    Review Highlights - Bath Fitter

    The initial presentation by Mitch was professional and informative and today's installation by Jose C, Greg R, and Gary F was done quickly and neatly.

    Mentioned in 4 reviews

    Read more highlights

    Milestone Countertops - The wine/liquor bar countertop.

    Milestone Countertops

    (20 reviews)

    $$

    Spring Branch

    Seem like nice guys but -0- accountability. After breaking 2 out of 5 expensive slabs, provided…read more'remnants' ie., scraps and ordinary quartz as replacements for another $2,000. No shows on successive appointments. Not a great experience.

    I was looking into getting new countertops in kitchen, reached out to Milestone and explained to…read morethem the type of material I was looking for, which was quartz with grey veining and repeated mentioned I wanted veins going the same direction through out kitchen and no visible seams, I was assured they could do the job. Day of install came and one of the panels was going vertically and everything else horizontally. Reached out to John and after a little back and forth he agreed to replace the panel at no extra charge. When day of replacement came it was only a crew of 2 guys, they struggled a little to move stove and were concerned about gas line as they were unsure how to close it, the guy in charge took them outside and told them to be quiet, stop complaining and get it done. 3 months after replacement section was installed and final payment was made my countertops cracked! I reached out again via email to John, several people from his team came out to look at countertops a couple of times and I was told they'd replace them once they had the same material leftover from another job. That was over a year ago! I repeatedly reached out to John and James who now no longer works with John and I was just given more excuses. I consulted with another company and I was told the reason for counters cracking was most likely bad installation since there were no signs. We also paid for cabinet lighting and lights went out a day after installing after having guy come out multiple times we gave up. I have recently filed a complaint with the BBB, countertops should have come with some type of warranty for at least a year.

    Builder's Surplus - Iron door 72" x 96"

    Builder's Surplus

    (85 reviews)

    Fairbanks/Northwest Crossing

    We heard about Builder's Surplus from the Nextdoor App. We are in the process of redoing our floors…read moreand wanted to compare flooring prices. They have a variety of household design supplies. We recently bought door knobs from Home Depot and saw the same brand here for half the price that we paid. The flooring section wasn't as extensive as we envisioned however, the prices were reasonable. We will definitely keep this business on the top of our list when we are considering home renovation options in the future.

    Five stars all around! They let you roam around but they don't just leave you alone fending for…read moreyourself. You won't get a big box store feeling here. Anytime I would pause at a door and examine it for more than a few seconds I would hear "Hello Ma'am! Anything I can help with?" With a genuine tone of wanting to help. Everyone is so friendly and eager to answer questions, help you find what you're looking for, give ideas, etc. what I liked the most is the zero pressure or sales vibe which helped me relax and make my decision. I bought all new pre hung doors for the house and was prepared to spend a few thousand but I saved so much compared to a Home Depot/Lowes buying here and the customer service here is top tier. They were out of a few doors that I needed but they assemble them there! So later this week I'll be back to pick them up all up at once. They don't deliver - so be sure you come with your trailer or they will recommend you someone that can help. Happy shopping!

    Bath Fitter - kitchenandbath - Updated May 2026

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