My daughter bought me a beautiful hand soap dispenser
for my birthday and recently it started to rust and leave rust marks on my sink. On Wednesday, October 26, 2022 I was in the Selden store to buy my daughter a birthday gift and was telling one of the sales girls how my dispenser was rusting. She told me to bring it back and exchange it for another one, I was so happy that she said I could do that she said they believe in customer satisfaction. So two days later Friday, October 28, 2022 I went back to the store to do just that and they said the policy has now changed nothing that has been used can be returned or exchanged due to the fact that people were bringing back half used soaps and hand lotions. I said OK but this is not a product that can be used up it's a holder. She said sorry because people have abused the return policy they had to change it, which I totally understand but this is not the case it's just seems that this is a case of poor quality and I would like an even exchange and willing to give another dispenser a try and if the same thing happened again it's just all around poor quality. read more