Always great customer service. The staff has a basket for you in hand as you walk in as needed and…read moreask you if you need assistance with a smile. From here, my staples are: Hand sanitizers (best ever) Foaming hand soap for kitchen and bath Candles, when on sale, 3 wick Occasionally, coconut body spray as one bottle lasts forever. I like the sink in there if you want to try something. Prices can be up there but it is quality stuff. (Grab a coupon at the cash for next purchase) Seasons are recognized here and the labels are always changing for variety. It's a fun, feel good place that smells great and the music is good too. They are often busy and the line can be long but goes quick enough. I just try to avoid peak times/holidays.

The fact that I only bought 3 candles instead of 10 is a real accomplishment for me! My boyfriend…read moreand I were greeted by a friendly older lady that I ended up having a wonderful conversation with. There are new candles out but I went for the same old same. Every product was stocked and there's staff around if you ever need help. We went when there was a 40% off sale they were $15 which I do not mind paying since these candles have such an amazing smell and lasts hours!!!... compared to cheaper candles. You get what you pay for. For a rainy Saturday, there was quite a bit of people but not chaotic.

I went to the bayshore location This store always smells…read moreamazing. My friend and I came here today because she wanted to replace a lotion she forgot the name of,jess helped us and was so nice. She let my friend smellavfew different scents until we discovered it was a special holiday one she wanted, so jess made suggestions for her. She also talked to me about my skin and I left with 2 samples and she also picked another employees brain andsge is a frequent user of what I got a sample of. Both sales ladies were very kind helpful and knowledgeable and I never felt forced to purchase. U also get a cute bag with purchase thats perfect for lunch, and the store smells great.

My first time at this store ever today at the Rideau Centre in Ottawa and the associate Victoria…read morewas simply incredible. The products are amazing and Victoria helped us so much with all our questions and recommendations and was a delight to spend time in the store getting to know all about Saje products! Highly recommend!! If you but your essential oils anywhere else stop now and head to a Saje store or their website! Thanks Victoria and Lou at Rideau for your excellent service!!

My friend and I popped in to Terra20 to get some much needed relief from the sun and humidity on a…read morehot July day. This store offers a number of eco-friendly products. The cool part of this store is the ecobar. You bring an empty container and fill it up with whatever you need, from laundry detergent to shampoo. Your filled container is weighed and you only pay for the fill itself. I like the concept of reducing packaging and reusing containers. I don't know exactly how much fills cost, but I am guessing that it depends on what products you have selected. This store features Andalou Naturals, a line of natural facial products that I like. Prices run high, as with pretty much everything in this store. It does have some sales items, so all hope isn't lost. I loved the reusable straws. You can choose from silicone, glass, and stainless steel. The natural cosmetics section was neat. The nail polish caught my attention, as did the lipsticks. The coolest item that I saw was a cap that converts your mason jar into a sprayer. Sadly, it was sold out. My friend also commented on how great this product looked. It's street parking to drop by this store. You can save a bit by parking on a side street. I enjoyed browsing. It's a cute store with a clear goal to reduce waste and reuse containers. (288)

Cute little store in Hintonburg that sells eco-friendly products…read more They have a big selection of natural cosmetics of which I am a fan. I also like their natural cleaning products. They have a lot of items for litter-less lunches like reusable snack bags, and lots of different lunch boxes and containers. They sell clothing as well and have brands like Miik, PrAna, and Toad and Co (i.e. "outdoor adventure" or "active lifestyle" clothes). As expected, prices are high, but they do have sales and clearance items. Street parking only.

I'm happy to see another natural foods store open up! This store is quite larger than Kardish, the…read moreother natural foods store in Barrhaven. The store isn't totally natural, though. They have a lot of processed foods like vegan cheeses and spreads. I'm glad that they do because the regular grocery stores often have a limited selection of these items. They have frozen meals, vegan & non vegan foods, natural cleaners, low-waste products, vitamins and supplements, skincare products, and lots more. They have a pretty small bulk foods section so I've stuck with bulk barn for when I need to stock up. Their fruit and vegetable selection isn't great. You'll definitely need to make a separate trip to a grocery store for those items. I've found that a lot of their items on sale are expired. I realized this when I bought a package of oats to try and threw them out once I tasted them and realized that they were stale - and a full week past the best before date. I'm all for selling products that are about to expire but it's a risky thing to sell food past that date. Their tea selection is great! So much choice and variety. They also have mixes like turmeric lattes or beet lattes sometimes. Recently, they stopped selling my favourite tea brand which was upsetting as I now have to order it online. The store is great but not a one-stop kind of place. You'll most likely have to stop elsewhere for fruits and veggies. I'd definitely recommend checking this place out because they have so many brands and items you won't see at your regular grocery store.

I never thought I would ever shop in a store like this. But, my wife and I have noticed how dry the…read moreweather is here and our skin has become very sensitive to the dyes and scent chemicals in the cleaning products we use. Also, my wife watches the food channel all the time and now wants to cook with only natural and organic foods. We found Natural Food Pantry in Billings Bridge Mall, which makes it totally handy in the sense that we can shop there while doing other shopping. It sells everything - cleaning products, dried foods (in a great bulk area), frozen foods and produce. They even have helpful books as well. The prices vary depending on what you are buying. The natural soaps are cheap, but the cleaning products are about double what the regular brands sell for.

This store is split between Garage and Dynamite. I shopped on the "Dynamite side" and was greeted…read morepromptly as soon as I entered the store. I was informed about the sales, and the associate was really nice and friendly. Having done the whole clothing retail thing before, I let the associate do her thing and give me her sales pitch. They had a huge clearance section and I snagged a pretty cute skirt for $10.00. The one down side, which is kind of crazy to say was there was TOO much "customer service" going on to the point where you were unable to roam free without someone either following you or re-approaching you 100 times. (Woopsies, now I know how customers felt when I would not leave them alone back in my retail days, SORRY! hahah). It's almost like having a BAD personal shopper who keeps leading and showing you to the wrong items that you are not interested in. I think what I am trying to say is sometimes it is just nice to be informed about the sales and browse in peace! :) The store was clean, the environment was OK, the sales were a steal, with that being said, I would ONLY go back for the sales rack.

Check back often for their 30% extra off sale items, the employees don't know when it is so you…read morehave to go back periodically!

STAFF PRIORITIZES UPSELLING OVER ACTUAL SKINCARE NEEDS…read more I had a very disappointing experience. The staff pressured me into buying a product I did not want, ignoring my request for retinoids. Even after I expressed discomfort with the brand, they kept pushing for that one single new product that had nothing to do with treating melasma. They steered me away from the one product I trusted and knew worked for me, insisting instead on something expensive that, in reality, does not treat melasma or dark spots. It became clear their goal was not to help but to push sales and meet their targets. I even overheard when I turned last minute, Amber one of the staff members bragging to her colleague about convincing me as if it were some sort of competition. I paid around $100 for a product that does absolutely nothing for my skin. When I tried to take time to check reviews and make an informed decision, they repeatedly interrupted and pressured me to buy immediately. To make matters worse, a senior staff member approached when they noticed me checking and promised gifts and samples with the purchase but when I paid, I never received them. This was manipulative and left me feeling taken advantage of, especially as someone who came in with limited product knowledge. Be warned: do your own research, and if you know what you want, go directly for it without relying on their "advice." The staff here care more about upselling than about customer needs, and they'll push whatever is most expensive not what actually works for your skin.

10/10 A young lady named "Patty" completely helped, going WAY above and beyond, to find the correct…read moreskin tone and undertones for concealer and then took skin pictures and uploaded it to my profile so I can look at my profile anytime I want and buy the right product!!!! We were buying 1 item. This was a small sale and she treated us like we bought the entire store! We felt like royalty!!! She should be employee of the month!!! 5 stars Patty!

This review is for pre-Covid-19 times, as they are temporarily closed during the Pandemic…read more Terra20 is a great little eco-friendly store. They carry lots of green household products, health food items, natural cosmetics, sustainable clothing and more. Prices are on the higher end, but they do have a clearance section where they liquidate short-dated food items for fairly cheap. For clothes, they carry brands like prAna, Miik, and Toad and Co. There are fitting rooms at the back of the store. This location is huge. Much bigger than the one on Wellington Street. I love wandering around the store to see what they have. It's in the same plaza as Ikea, so the parking lot is always busy, but there are usually some available spots. Parking is free.

Terra 20 has really gone downhill! It used to be a great store, but I think they sold it to new…read moreowners. First of all, their stock of cosmetics and some other products is extremely low in both stores, yet their web site shows full stock, which is deceiving. Secondly, you can only return an item to the original store location, which is frustrating if you've made a special trip. I won't be buying from Terra 20 anymore.

Such a cool store! I'm so happy I randomly walked in. I found so many unique items and discovered a…read morelot of amazing local Canadian brands. It's a great place for gifts or for finding a little piece of Ottawa to bring home

Great store with a wonderful selection of Clothing and all kinds of hidden treasures, many locally…read morehandmade. The knowledgeable staff are friendly and helpful without being overbearing. Take your time while shopping so you don't miss laugh out loud moments as you look at the many cards, stickers, magnets and patches. A store worthy of the time to enjoy. I always look forward to stopping at Milk when I'm in the Byward Market.