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    Bath & Body Works

    3.3 (90 reviews)
    Closed 10:00 am - 8:00 pm
    Updated 2 months ago

    Bath & Body Works Cosmetics & Beauty Supply Photos

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    Reviews With Photos

    Amy O.

    2/13/2024- Stopped in to see if they had the Vampire hand soap.. Unfortunately it is a seasonal item.. Sales person did say to check back around July.. that's when they start with the fall items. Nice store, fully stocked. Of course I'll be checking back in..

    Storefront
    Michael W.

    The Bath & Body Works store at this location looks very stand-out! It is one of the most beautiful and popular stores in the shopping center. The store looks very attractive from the outside. It is very colorful and gives me a dynamic feeling. All the products in the store are presentable and beautiful. I want to bring them home. The salespersons in the store are very attractive and helpful. They answered all my questions. I enjoyed my visit and shopping experience here.

    Eric C.

    I like this location due to the close proximity where I live. It's not as busy as the one on Laguna Blvd. You can shop here and go in and out in a jiffy. The associates are nice and very helpful. They have tons of specials/sales going on and if you sign up on their rewards program they give you coupons/discounted/free items.

    Shelby G.

    This place is always busy, friendly and helpful staff, so many scents, many different products, definitely something for anyone: candles, lotion, cream, smell good things, sanitizers, body this and body that. It's best to buy in bulk during sales. There is a savings even if you are buying more. Good experience

    What the ad and website says ...

    Saw a FB ad for a 2-day $2.95 sale on travel size products--available in-store and online. Went to this store this afternoon intending to get a few things on sale. When I didn't see any $2.95 sale signage, I asked an associate about it, mentioning the ad, and that it stated in-store and online. She showed no interest in helping me at all whatsoever, and simply said: "You have to have a coupon emailed directly to your email for us to scan." Nope! I'm not even subscribed to receive any BBW emails. Only reason I went I was because of the ad! Since she showed no interest in helping, I walked right out, placed my order online for pickup at the location on Laguna, which was ready in less than an hour. Staff there was much more pleasant and helpful. I won't be back to this particular location.

    Anum M.

    I stopped by today since the semi annual sale is going on. There are limited stores open so I was glad to see one open near me. Wait time to get into the store was about 40-50 mins and yes we had timed it. That was expected since it is midst of Covid and some places are now just opening up. My issue with this location was that a women in front of us was not wearing a mask. While everyone else wore one. They also had masks at the door but they did not enforce her to go in with a mask. I get that people will be smelling all the products and what not. They also need a better method of smelling products. Anyways, she stood in line for the same amount of time as us and no one bothered to tell her she couldn't enter with out a mask. They let her go in right away and when it was our turn there were about 8 people who had left and most of the time we waited was spent near the door. I found this irritating. If you're going to be so strict and only allow 20 people in at a time then make them wear a mask or turn them away. Since it is the mandated law right now. The line for this store was all the way until Burlington the first time I came by, so I had ran some errands and came back. When I had finally made it in I realized how poorly managed this place was. There were only 2 cashiers who were clearly exhausted. Obviously they were exhausted the line wouldn't end. I felt bad for the employees because they were not prepared for this amount of customers. In the store there were a good amount of products but not as there are every year and it makes sense because of them not being open very long but the sale was disappointing. The employees working on the floor were re-stocking & helping customers with their questions. I only needed 5 things so I should've just shopped online. Hopefully bath & body works comes out with a better plan when re-opening other stores.

    Ashi C.

    I love bath and body works. Perfect time to go bath and body works is whenever they have a sale or coupon. I love their lotions, body spray, hand sanitizers and hand soaps for my bathrooms.

    Bath & Body Works Signature Collection Body Lotion Aruba Coconut
    Stacy J.

    Went in today to , the ladies at the door was chatting amongst each other didn't knowledge customers , went to get my thing ring out and the young Lady at the front was pretty rude like she wasn't having a good day.

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    Customer service is phenomenal.... I have nothing but good things to say about other sites. I'm a huge fun fan of this store!!!

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    Page 1 of 3

    Ask the Community - Bath & Body Works

    Hi are you guys opened now?

    Yes. Normal hours are Monday through Saturday is 10-8 and Sunday is 10-7. Holiday hours vary.

    Is this location open?

    No, they are closed temporarily due to the COVID-19 regulations.

    View All 3 Questions

    Review Highlights - Bath & Body Works

    She mentioned a specific candle that I may like, but there were no more on the shelves.

    Mentioned in 2 reviews

    Read more highlights

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    I shop here often! Love this location - so close to my house. Everyone is nice and friendly and…read morehelpful - USUALLY! I'm giving 3 stars today because I was unable to pick up my cancelled order. There was a great sale going on and I placed an order online on December 10. Shortly after placing the order Online I had an emergency and had to go out of town. While out of town, I received an email saying my order was ready for pick up. I got back to town on December 16 and got to the store as quickly as I could to pick up my order. Before getting to the store, I received an email earlier in the day saying that my order had been canceled that same day, December 16. When I got to the store, I explained the situation that I had been out of town for a family emergency and asked if they could this one time honor my request for the order that had been canceled. I spoke to the manager Sophia and she told me that they couldn't honor the request even though the order had only been canceled earlier that same day. She said they had the items in stock but she couldn't honor the sale price so if I wanted to buy them, I could but it would be at eight dollars per item instead of $3.25 per item. It was pretty disappointed since I shop at this store ALL the time. At least once per week. I understand rules are rules, I had hoped they could make an exception this one time due to the circumstances. But no luck.

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