Such a great venue! The food was delicious. Great portions. All my guest were very happy with how…read morebeautiful and modern the venue was. Thank you so much to the staff that worked my event this weekend. BIG thank you to Monica! Thank you so much for such a great experience. You made everything so easy. You're definately great at what you do! You were such a pleasure to work with! Thank you so much!

Newer venue that opened up for events. The event space is on the second floor. Nice large room…read morethat definitely could be elevated with linens and flowers, etc. I attended a private event, short 2-3 hours late afternoon. The venue uses a specific caterer. We were served appetizers (passed and stationary) with a bar. The appetizers were good, nothing amazing, but I am sure they have a man options if you are looking to use the venue for a sit down dinner, longer event. Downside is the parking. There is a lot behind the venue but next door is Steel Craft, also with it's parking lot. Definitely a lot of competition for parking spots. Steel Craft wasn't even crowded yet (4pm weekday) and I barely found a spot (and on the Steel Craft side). There is probably parking in the surrounding neighborhood.

From the planning down to the night of, everything was great. Planning was smooth,Vivian knows what…read moreshe's doing. Shes a pro, she gets to the point and I love that. Yazmin also such a lovely person and helpfull through the rentals process. The ladies assisting follow up and follow through. The night of, Kaytlin kept everything in order and was direct, she was really nice while maintaining a strict follow through of instructions from the kids which took weight off my shoulders. Bartenders were great, great drinks and great attitude. Staff around the hall were so attentive and nice. Dj was also great. He saw the energy and matched it. All around great experience, great night. Highly recommend.

We decided to go with DEL Banquet hall And got our moneys…read moreworth. True professionals. They're staff is one of a kind. Vivian is one of the venue coordinators there, she amazing. Yazmin is in charge of the decor they both made us feel like part of the family. Kaitlyn was our day of the event planner. She handled it like a true professional. Everything was on point. They're DJ Jose also was amazing. Jonathan the bartender was excellent. Offered a wide variety of mixed drinks he prepared for our guest. Everyone was amazed of how beautiful the venue turned out. So many options to choose from. If you're looking for a one of a kind experience don't hesitate in contracting them for your next celebration.

Just wanted to add videos. JONATHAN AND BIANCA 9.9.17…read more SMALL banquet room (180 guest) Review before this one is also mine. BIANCA N. The food is really really delicious!! Ask for Martha she is amazing!! 100% honest

Swap meet/Flea market on the bottom floor. Event rooms on the second floor. This place is a…read morethrowback to another time. It's a very different location. The manager and security people are very pleasant. Most of the kiosks on the first floor have been closed the last three days. There was a well attended quinceañera last night in an event room on the second floor. I'm not sure how to rate this place.

Brenda and the Fern team are amazing people with BIG hearts! They have wonderful events for the…read morecommunity throughout the year. As well as private events. You can see their love and intention in every detail. You feel transported to an Oasis when you step into their space! This place is a hidden gem!!!

This weekend was a very important day for me and my girlfriend, as we were celebrating a special…read moreevent. We rented The Fern and paid the full amount over a month in advance. We had agreed to meet 30 minutes before the event so everything would be ready. When I arrived at 1:30 p.m., I called the owner as we had agreed. My first two calls went to voicemail, and after several more attempts, she finally answered. When I told her I was outside the venue, she said, "Oh my God, I forgot about your event." Her husband told me that Brenda had forgotten to write that she had an event on her calendar. Brenda gave me the access code over the phone so I could open the venue myself, and someone arrived about an hour later to finish setting up the jumper and other items. Starting such an important day this way was very stressful and disappointing, especially after paying in full well in advance and having a scheduled meeting time. To the owner's credit, she did give us two additional hours at the venue to make up for the situation, and I appreciate that gesture. However, forgetting a customer's event is something that should never happen. I hope this feedback helps improve communication, organization and integrity so future customers don't experience the same stress on such an important day.

Came here on a Monday and Tuesday for a two day conference. It was our first time here as a group…read moreand as an individual and it was perfect for our needs. We didn't see much staff but those we did engage with were pleasant. They whipped up some yummy food and seemed to be a joyful group. All the buildings in the complex does look similar. There's a library and other office buildings. But it wasn't too hard to find this place. Plenty of parking available which is clutch and the surrounding area seems super safe. We were on the second floor and to get to the top you could take the elevator or take the spiral staircase. Not much seating upstairs outside of the actual conference rooms. Downstairs have about 15 seats in the foyer to do some quick work. The room we had was super spacious. It was only about 100 of us in the room and it felt like we could have fit 500 easily. Another great perk, there was a lot of stalls to use in the male bathroom which is typically not the case. So that was nice.

It's been a while but I know it's been recently renovated. What I love is that it's local.read more

I had a great experience from beginning to end at this event space. The booking process was quick…read moreand straightforward, and I appreciated how there are different services that can be added so I don't need to search all over for a vendor. It's spacious and clean, and parking was easy to find for my guests. Ken was very helpful and communicative so I was able to host my event stress-free. 10/10 would recommend!

Surprised to have a venue space in the middle of two very busy restaurants…read more The plaza also houses several professional offices. Most venue or event spaces tend to be very large, this was enough to accommodate about 70 people, hairs and table rentals included. You will need to provide your own tablecloths, tableware and catering. Single gender neutral bathroom in the rear of the space but is quite visible to all. Plain white walls lend themselves to your imaginative design. The event I attended was a gender reveal, there was a very nice balloon background on one side, and about four buffet tables end to end, holding snacks, favors and gift bags. Spacious enough for everyone to mingle. Lots of parking but lunch hour was quite busy and I had to park towards the rear of the property.

We celebrated my daughter's quinceañera here this past weekend and it was an absolutely…read moreunforgettable experience. Rob and Liseth were beyond amazing to work with. I have never met a more powerful and dedicated couple. From the very beginning to the end, I was blown away by their professionalism, attention to detail, and genuine care for our event. They were incredibly accommodating and made sure every aspect of the celebration was perfect. The venue itself was beautiful, but Rob and Liseth have HUGE plans to make it even better. Anyone who gets to have their party there after us is incredibly lucky because they're continually improving the space. Typically, when you think "banquet food", you think bland and cold. The food here was seasoned to perfection and every plate came out warm. Each and everyone of my guests had nothing but positive feedback. The entire process was seamless, and our guests had a fantastic time. I can't recommend this place enough for any special occasion. Thank you, Rob and Liseth, for helping make my daughter's quinceañera a dream come true!

Celebrated my daughter's quinceañera April 12-2025 and I will forever be thankful with Robert and…read moreLiseth for all their help and dedication, for always answering my questions. It was my first time having a big event and I am happy I found not just a beautiful venue but great people. Also everyone who works for them are super nice and made all my guest feel comfortable and happy. I will 100% recommend Manchester Banquet Hall for any event. That day was a dream to my daughter, family and guest.

I truly debated whether or not to leave this review because our wedding day itself still had some…read morebeautiful moments. However, after reflecting on the entire planning process, I feel future couples deserve transparency before making such a large investment. To start with the positives: the venue itself created a beautiful atmosphere for our wedding, Critic's Choice Catering was loved by our guests, and several setup details, including the welcome table and cake tables, were set up as planned. Many guests complimented the food throughout the evening. Unfortunately, the planning process behind the scenes was extremely stressful and, at times, disappointing due to repeated communication issues, inconsistencies, and preventable mistakes. From the beginning, Kaycie (the founder and coordinator) sold us on the venue by emphasizing that it was "all-inclusive" and offered things other venues did not. During our initial meetings, I specifically asked for an overall quote that included a dinner package so we could determine whether the venue fit within our budget. I trusted her expertise and guidance when she provided us with pricing, and because it fell within our budget, we decided to move forward. Several months later, we discovered that we had actually been quoted for an appetizer package rather than a dinner package. Kaycie stated that we had mentioned possibly bringing in our own catering company, but that was simply a question we asked while exploring options. It was never confirmed that we would be using outside catering. The difference in pricing was substantial, and we felt misled. When we raised our concerns, we were told that we should have noticed the pricing difference and asked more questions before submitting our deposit. As first-time wedding planners, we relied on the expertise we were paying for and expected accurate information from the start. Another concern involved what was actually included with the venue. During our tour, Kaycie proudly showed us a large book of linen options and explained that they offered far more choices than other venues we had visited. Later, we learned that glassware, china, silverware, tables, chairs, linens, and other essentials were not included as we had believed. As people who had never planned a wedding before, we did not know these items would need to be rented separately. We often felt like information presented in person did not align with information later provided through email. For larger weddings, I would strongly encourage couples to get every detail in writing and verify exactly what is and is not included. At one point, we were told, "We have no control over how you read and interpret our literature." As clients relying on the venue's expertise and documentation, that response felt dismissive rather than helpful. One of the biggest disappointments was the seating chart. Kaycie sent me another bride's seating chart as a template and instructed me to follow that format. I did exactly that and even asked her to review it beforehand to make sure everything looked correct. She confirmed it was fine. On the wedding day, however, families were split apart, couples were separated, parents were seated at different tables, and children were not seated with their families. We later learned that she had told some of our guests she could not fully read the chart. Had that concern been communicated beforehand, I would have gladly clarified it or come in myself to ensure it was set up correctly. Instead, one of the most important organizational pieces of the reception was mishandled despite us paying for coordination services and setup assistance. There was also a serious issue involving one of the bartenders, who we later learned was terminated. Multiple guests informed us that he refused to serve drinks unless they tipped him, despite the fact that we paid for bartending services and supplied all of the alcohol ourselves. Guests reported feeling pressured to tip, and one guest was even told, "I have rent to pay," before being asked to send money directly to him. Another guest was left in tears after an uncomfortable interaction. We were also told he attempted to charge for premium tequila shots using tequila that we had personally provided. Several guests commented that drinks were inconsistent and tasted different throughout the evening. I do want to recognize Brendon, the operations manager, who was kind, professional, and genuinely apologetic. He listened to our concerns, acknowledged that these issues should not have happened, and took accountability for the areas where they fell short. His response was the first time we truly felt heard during this process. I understand that no wedding is perfect and that unexpected issues can arise. However, communication, accountability, and professionalism are critical when couples are investing significant time, trust, and money into one of the most important days of their lives.

We are so grateful we found Urban Palms for our wedding. From booking to the food tasting and all…read morethe details in between, everything felt easy and stress-free. It was a huge bonus being able to have our ceremony, cocktail hour, and reception all in one place, which made the day so easy for us and our guests. A huge shoutout to their in-house caterer, Critics Choice Catering--they did not disappoint. Our guests couldn't stop raving about the appetizers and dinner, and there was more than enough food for everyone. We received so many compliments on the menu, and our guests left full and happy. A special thank you to Kaycie, who went above and beyond to make sure everything came together perfectly. We truly couldn't have asked for a better venue and team to help bring our wedding day to life. Highly recommend!