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    Bastrop Custom Autowerks

    5.0 (1 review)
    Open 8:00 am - 7:00 pm

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    Services - Bastrop Custom Autowerks

    Bumper repair

    Collision repair

    Auto frame testing

    2 More Services

    Auto steering and suspension repair

    Rear-end damage

    Bastrop Custom Autowerks Photos

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    Recommended Reviews - Bastrop Custom Autowerks

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    2 years ago

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    American Elite Auto Body

    American Elite Auto Body

    (102 reviews)

    I picked American Elite Auto Body because of their great reviews, even though my insurance pushed…read moreme toward their in‑network shops. Honestly, I'm glad I trusted my gut. From the start, Jeff was awesome--super patient, answered all my questions, and kept me updated even while I was traveling. When I picked up the truck, Atnan walked me through everything and made sure I was happy with the work. The customer service here really stands out. The repair timeline was actually pretty fast on the shop's side. Most of the delays came from the insurance back‑and‑forth, not the team doing the work. If you want things to move quicker, my advice is to start your claim before dropping off your vehicle. Once everything was approved, they had my truck back to me in about 9 business days. I also got text updates the whole way--submitted estimate, parts ordered, in line for paint, all of it. It made the process way less stressful. It's been two weeks since the repairs were finished, and after a power wash the paint and trim still look amazing. No mismatched panels, no weird texture differences--just clean, factory‑fresh work. The attention to detail really shows. I uploaded my before‑and‑after photos so you can see for yourself. The difference is huge. My truck looks brand new again, and I'd absolutely come back here or recommend them to anyone who wants quality work that lasts.

    Reached out via Yelp. Heard back from them the next morning with a 9am appointment. When I arrived…read moreI spoke with Atnan, we walked out for him to see my vehicle and take photos. I let him know I was only looking to get it fixed and not replaced. My front bumper had detached from the vehicle. He gave me the price of $250 and I agreed. Instead of waiting in the lobby for the repairs to be done he asked his employee Eli to give me a ride home. From 9 am to pick up at 11:30 am by Eli that was very nice of them and service was fast. When I returned Atnan took me to my vehicle and explained everything that was completed by Alejandro. My vehicle looked good and I'm very happy with the overall customer service and repair by all three gentlemen. I definitely recommend American Elite Auto Body!!!

    Alfredo Collision Repair - Collision Repair Shop.

    Alfredo Collision Repair

    (134 reviews)

    Southeast Austin

    Got back to me quickly with pricing. Great customer service. Responsive. Although I did not use…read morethis company they had a fair quote and good response time.

    I would never recommend Alfredo Collision to anyone…read more I brought my vehicle to this shop after a collision that affected the rear passenger-side wheel. The repair required replacing certain parts related to the suspension and wheel area. Unfortunately, my experience with this place was extremely frustrating from beginning to end. From the start, the woman working there who identifies herself as the Accounting Manager was rude, unprofessional, and very unhelpful. She behaved as if she owned the business, yet showed very little competence or willingness to resolve issues. I even asked to speak with the owner, Alfredo, and was given incorrect information about who the owner actually was. The biggest problem is that my vehicle was returned to me in worse condition than before the repair. After picking it up, the car started making loud noises that it never had before. This makes me seriously question the quality of the work performed. It also explains why they never wanted to provide any warranty for their labor. In addition, the shop kept my vehicle longer than expected and still attempted to charge $50 per day in late fees, which I find completely unreasonable considering the delays and the condition in which my car was returned. At this point, I plan to have my vehicle independently inspected to verify the quality of the work performed. If the inspection confirms my concerns, I will take the appropriate legal action. It is very disappointing to see a business treat customers this way. I honestly believe the owner may not be aware of how poorly this place is being managed and how much damage this type of behavior is doing to the reputation of the shop. I strongly recommend that anyone considering this place look elsewhere for repairs.

    Bastrop Custom Autowerks - bodyshops - Updated May 2026

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