She's had my trousers, and my wife's trousers for over a month; no update no nothing call after…read morecall nothing!!! Could not even have the decency to return multiple phone messages Who does this???! Expensive Italian trousers I want back, done or not done!! What do I have to do? Ha? Take you to small claims courts; we're attorneys, it's going to cost you a lot of money and time! Give me my god dam pants back! What kind of way is this to run a business?!

I have tried contacting this person several times and she never returns your call. Her window of…read moreoperation is only a few hours in the evening ? Apparently she is working a day job and doing this when it fits her schedule which in my case was never! Why she is even listed to be in business is a waste of my time and others I am sure. Go somewhere else!

Didn't think it could be done!…read more I bought these shorts I've been wanting forever on sale and was so excited to get them. They were delivered and were way too big and unreteturnable. So, I figured I'd try this to see if taking them in ( they had to be taken in A LOT) could solve the issue. Finished product was the exact shorts I wanted all along, it was a bummer that it was extra to get what I wanted, but live and learn and the fact that she had the skill to pull it off was nothing short of a miracle. Seriously. Very impressed. Definitely recommend.

Wonderful work; very professional . Great turn around time!! Her…read moreprices are very treasonable. I had her hem a lined, satan dress for a wedding with a train and it was 125 dollars which Ibought was very reasonable given the quality of work and the time it must have taken her. 5 star review!

On a positive note, they are very friendly and understand your needs. But the costs are…read moreother-worldly. Laundered shirts are $8 each, much more than I paid in San Francisco. I wish I could patronize them, but...

Beware! 4 cashmere sweaters ruined. This place claims to be…read moreenvironmentally friendly, but the chemicals are intense. The smell would not come out of the 4 sweaters rendering them unable to wear. I told them of the smell and they said it was MY perfumes coming out of the fabric. I wear NO scented products. They offered to steam clean them and the smell still did not come out. Remedies offered: Refund of the cleaning bill or I submit an insurance claim whereas I send my sweaters to them and in 3 months a decision rendered, meaning I need to buy all new winter sweaters. They would not do both. Not able to go 3 mo with out sweaters in the winter season and no guarantee I chose the refund check. They kept stalling and when I finally pressed as to what day I can pick up the check they said they are not issuing a check after all. 2.5 months later, the sweaters still smell. I could never talk to a manager, and the phone lady was very rude.

Laurie altered my dress for my wedding this past August. I needed it hemmed and taken in at the…read moretop. She did a fantastic job! She also did great last minute work when I went to pick up my dress and we realized I lost some weight and it fit loose compared to my first few fittings. Very reasonably priced, I got a few quotes before deciding to go with Laurie and she was by far much more affordable than anyone else I found.

Most kind and easy to work with. Laurie is a highly skilled and experienced seamstress. If she…read moredoesn't give you want you asked for , your expectations are unrealistic or not clear. She was gift and took away all my stress after ordering a custom garment from online that I paid alot for. Highly recommend!

I seriously can't recommend Mo enough!! He did such an amazing job on my wedding dress and made the…read moreentire process feel so much easier and less stressful. From the very beginning, he was super upfront, honest, and transparent about everything, which I really appreciated. Wedding planning can already feel overwhelming, so having someone I could fully trust made such a difference. You can tell right away that he's incredibly skilled and truly knows what he's doing -- the fit turned out absolutely perfect. One thing I especially loved was how helpful he was with my bustle. I had no idea what direction to go in, and he took the time to walk me through different options and explain what would work best. His recommendation ended up being exactly what I needed -- both practical and beautiful. Beyond the actual work, his support throughout the whole process honestly took a huge weight off my shoulders. I always felt taken care of and knew I was in good hands. So so grateful I found him -- thank you again, Mo!

I can't say enough wonderful things about Mo! I brought several dresses to him for alterations,…read moreincluding my wedding reception dress, and he exceeded every expectation. From the very first fitting, it was clear how meticulous and detail-oriented he is. Whether it was a simple hem or more complex work, he treated every piece with incredible care. What truly amazed me was the alterations he did on my wedding reception dress. After I lost some weight, the entire dress needed to be restructured. Mo carefully took it apart and put it back together so it would fit my new measurements perfectly. The result was flawless! It looked and felt like the dress had been custom-made for me. Mo is patient, attentive, and great at addressing all of your concerns. He takes the time to listen, explain what he's doing, and make sure you feel comfortable with the plan. He truly cares about his craft and takes pride in delivering beautiful results. If you're looking for someone you can trust with your most important pieces, especially something as meaningful as a wedding dress, Mo is your person. I highly recommend him for all alterations!

I needed a rush job for my uniform jacket and sleeves. Sylvia was able to finish my alterations in…read morea short period of time, and did an incredible job - looks great.

Warning: Ignore the 5 star reviews and pay attention to the left-crying, combative, rude energy,…read moreripped off , creepy apartment reviews. I ditto their story and feel like the wedding dress I just demanded back from her unfinished needs an exorcism. Please don't let her get her negativity on you and your dress before your wedding. She will probably be nice to you after she takes deep sighs and tells you how it's your fault, you bought the wrong dress like all the brides these days, it's too heavy, it's going to break her sewing machine, she has to charge double, and a multitude of it's your fault comments. I can't believe I paid $765 (plus a hefty $125 PREPAID consult fee) to have a simple layer shortened and then be told that I have to live with the way the dress looks. I've taken it somewhere else and they happily have told me it will be beautiful when they're done. I called her later that first day and said I was feeling kind of upset , and I said I wanted to come back and revisit it - there was going to be another consult fee. Isn't that part of what we pay for when you hire an Alterations person- Their time and advice? Seems she's only nice to you after she makes you feel bad, that's the only reason I can imagine for the positive reviews. PS my dress smelled like weird perfume when I picked it up (?!) so if you have an allergy to perfume you may want to let her know that! Ick. PPS she charges tax on her Service (which I questioned) , but you're not allowed to write Alterations in the Venmo comment. Kind of suspect.

This is my spot for all my fashion emergencies! They have re-strapped dresses and fixed my favorite…read morepieces on more than one occasion. And Amy calls with expert customer service and professional advice when something might not be worth the cost of further alterations. Trustworthy and helpful!

Nicest people on earth and they do a great job: always on time and accurate. They have given me…read moregreat dry cleaning advice and always remember my name. That's a nice thing.

I Have Been To Several Alterations All Over The City Of San Francisco... I Came Here Only Once Just…read moreTo Have My 2017 NBA FINALS CHAMPIONS PATCH Stitched On & Resized My Navy Blue Champion Sweatpant... So That I Will Be Ready To Participate In My Very 1st Goldenstate 5k Race!!!! This Perfect Dry & Alterations Place Is A Good Place To Go To & The Young Lady Who Stitched Up My 2017 NBA FINALS CHAMPIONS PATCH & Resized My Navy Blue Champion Sweatpant, & Did A Gʻõôḍ Jô!!!!

Brought a couple dresses here to get hemmed for a wedding. Customer service was nice, but they did…read moretell me my dress was a lot of work and hard to deal with. I needed it hemmed so i didnt have much of a choice. My dress was chiffon so i did hear that that fabric was hard to sew. Oh well, needed it anyway. Came out to about $200 just for my dress.... I came here thinking it was reasonably priced but boy did i make a mistake choosing this dress. Also paid for my daughter's dress to get taken in. It took about 3 weeks and i picked it up the day before the wedding. So when wedding day came, i noticed it looked like there was no adjustments made on her dress. More than an inch of extra material and to me, it looked the same as when i brought it in. Again, had no choice so she wore it. But i spent over $300 in services and it was a bit underwhelming. I do want to add that my dress was done excellent and even if it was "difficult to deal with", it was very well hemmed. I probably would not return because it wasnt the closest to me, and the experience was just alright. Not terrible, but not the greatest.

The young man who runs the place is very nice…read more However, the price for hemming a pair of jeans ($35) was just too high. He initially said the price was $30 when I brought the jeans in. When I questioned him about the $5 increase, he said he was actually going to charge me $40 but took money off b/c there was a mixup on getting back to me about when the jeans were done. He said he was going to charge more b/c the seamstress matched the color of the thread on the hem to the stitching already on the jeans. I thought a seamstress would have basic colors available for their work. This wasn't an unusual color of thread. The actual job done was fine but I wasn't pleased with the hiked price and having to keep calling to see when my jeans would be done. I won't be going back.

He do good job all my apron for work he very funny you like to joke around and fun to be withread more