Stopped in to get a pair of sandals when mine broke on vacation. Lots of selection in varying price…read morepoints. I picked a pair that would replace the pair that I broke, but the cashier did attempt to upsell me on another pair that was $100 more than the pair I'd picked. I had tried those more expensive ones on already and they didn't fit quite right. She didn't push harder, but I didn't love the pressure. She did offer a bag for the shoes I came in with since I wanted to wear the sandals right away, which was a nice offer. Overall, really appreciate that they were here and the wide selection offered great choices.

Trying to get in touch and the phone is disconnected. Very frustrating as I need to send back shoes…read moreand order a different size

Great product with wonderful Maine quality and New England classics. Great dog collars too!read more

While the belts themselves seem on par with other companies, the sizing is MUCH smaller…read more Additionally, they hit you with shipping and restocking to return an incorrect size. Very much a "Nickel & Dime" play on customers as they should know better that their sizing is not even close to Peter Millar, Imperial, Smathers & Branson, etc...Truly an unfortunate experience to be penalized for their poor QC. Will not purchase again despite being hopeful to support a US business out of Maine.

**A Miami, FL, Client who is Proud to Call the Freeport, ME, Allen Edmonds Outlet his "Local"…read moreStore.** Despite living in Miami, FL, Allen Edmonds of Freeport, ME, will always be my "local" store--thanks to my experience with the unparalleled Laney Johnson. I wish all of my interactions were as seamless, professional, and enjoyable, as transacting business with Laney. Perhaps a bit of background will better illustrate my enthusiasm. I have always admired AE's timeless quality, comfort, and aesthetic, and could not pass up on the deals available in AE's recent tent sale. But, this being my first purchase of AE shoes, I had very little, if any, knowledge of my foot's fit relative to a 5 last. A master shoe fitting would have been ideal, but, with the end of not disparaging, while giving praise to another, my circumstances effectively required me to take a leap of faith regarding the last's fit on my foot and principally rely upon objective criteria from a Brannock device. I enthusiastically dialed AE's Freeport Outlet. Laney answered the phone after two rings and processed my entire order within 6 minutes--impressive! I ordered a pair of 8D Walnut Strands and Black Park Avenues, and two AE aromatic cedar shoetrees. The shoes arrived in five business days from Port Washington, and the entire experience was perfect--well, except for my foot not fitting the 5 last in 8D. Feeling a bit defeated, but optimistic, I called Laney. As always, she was professional and sympathetic about my situation. She sent me a return label, took my order for two pairs of 7.5Ds, and, upon the returned shoes' arrival in Freeport, processed my exchange. Presumably the 7.5Ds would fit, right? Fast-forward three weeks later, after three orders placed, three exchanges processed, three pairs that did not fit my oddly shaped foot, and consistently exceptional service from Laney, I finally found a perfect fit--7EE. AE sartorial veterans and neophytes alike need to take further notice of Laney Johnson, and the world-class experience she delivers to her clients daily. Despite crafting some of the best shoes available on the market, what will make me an AE customer for life is my experience with Laney. Thank you, Laney!

I was in Freeport with some friends and decided to see if there were any nice sales. This time…read morethere were three people working in the store. A lady asked if I needed help, but I was just browsing. Ed, the store manager that helped me last time, was helping a customer. I ended up not purchasing anything.

I've been here multiple times for snowboard stuff, as a complete beginner…read more For myself, I got my entire setup here, board, boots, and binding. Sasha helped me and she was great, making sure everything worked for my body and my needs. I also brought in my daughter's stuff because we had problems with the boots and bindings (marketplace purchase because we weren't sure she'd stick with it). I expected to have to buy new bindings. They didn't sell me anything that I didn't need and they shared all of their experience to help us solve the problem. I am SO thankful for everything they shared, there is no way we'd have reached that point on our own. We worked with Travis and Matt who were really awesome. I definitely recommend coming here if you have any issues or unique needs, or if you need a new setup or are a beginner. Also, stop in just for your regular stuff! They have a huge selection of all of the layers and accessories. Obviously there are expensive things, but it isn't an uncomfortable sales environment at all.

I just dropped into Alberg to look for ski pants, a jacket, a snowboard boots, and bindings for my…read moredaughter. I have conservatively spent over $4000 at this establishment over the past several years, and I keep coming back despite the profound lack of customer service that I've experienced previously. But they're the only show in town, and what can you do right? Well, today was the last straw. I was literally the only customer in the store. Not only did nobody ask me if I need it any assistance, but while I was browsing in the children's section, one of their technicians walked by me, kicked me in the shins, bumped me into the clothing rack and didn't apologize or say excuse me. He didn't even acknowledge that I was there. It's bad enough that most ski bums are drunk or high while they're working, in addition to being allergic to basic customer service. It's even worse when they assault you while they're ignoring you. I will never, ever ever ever set foot in an Arlberg again.

Main store is closed for total renovations until Sept 2026. Check out the new huge tent for…read moreclothes and stuff. Lots of deals. Also the Bean outlet store nearby. Lots of good eats nearby.

LL Bean has completely and utterly ruined the experience! We drove 2 days to wait over 40 minutes…read moreto pay. All registers are in one station with very nice cashiers but I hate standing in line! This is horrible along with the lack of parking. Use the catalog. Forget the experiential destination bull.

the very best place to shop and the staff are 100% wants you to leave happyHaroldF LothropSrread more

Finally found an beautiful leather belt worthy of my brass Sugarloaf belt buckle by Bill…read moreRoyall....Frank has lots of different leather and knows belts...thanks!

I thoroughly enjoyed my visit with the proprietor and excellent selection of tuiliqs and Greenland…read morepaddles. Looking forward to returning every time I'm in Portland!

Cool people doing very…read morecool things I actually found this place through the Historical Society of Boothbay Harbor. They were selling little patches that said Boothbay Harbor Historical Society for some cause or other but ran out of shirts. They told me to buy a shirt and bring the patch to this place to have them sew it on. It started to sound complicated but they said that the people at the Harbor Embroidery were really nice. So I ended up going there and they were extremely nice. They said come back in a hour and the work would be done. Well We came back and all the patches and shirts were united.. I'm not sure I'll ever have the opportunity to use their services again, but it was a pleasure dealing with them.

Although I live in the Midwest I have been purchasing items from BBH Apparel for years and have…read morealways been impressed with the quality of the merchandise. They go they extra mile to make sure the customization is just what you want, in designs, color choices, and even where to place the embroidery on the item. They are excellent for converting my ideas into reality and finding ways to create the graphics if necessary. The staff is super helpful. They are my go-to source for personalized apparel to give as gifts.