Not a fan of BR but experience was good! Tried a lot of flavors before making my purchase. Many flavors are too milky where I couldn't taste the original flavor. It's too hot to shop around without having something cold. Nice outdoor sitting area enjoying the view if the outlet. read more

Baskin-Robbins - Ice Cream & Frozen Yogurt Near Me - Tulare, California

Horrible servicecame here twice same rude and no patience worker. On this date 7/23/2026 working 3:30pm. Rude customer services very inpatient with customer in front of me. I got the same rudeness. My son is special needs he's pointing at the flavor he wanted. I doubt (worker) even waited 10 seconds for me to respond what flavor my son wanted. Workers demeanor annoyed because he had to take our orders. My son usually wants another one right after. We usually go to the Porterville Baskin Robins great customer service there. Because my son wanted another scoop in a cone this time. My son was pointing at the cone he wanted. ( Worker) in a rude way asked which cone there's left to right which one. I thought he saw my son pointing at the one he wanted. I asked him if he had been having a bad day since he's out of patience. I will not return to this location. If people don't want to work in a customer service place find another job. read more

Given a "strawberry" shake that was mostly milk, it drank like water. The staff, put very small scoops into a cup and fill with mostly milk for 10$. On top of that, the floors had trash all over the place and dried up dirt streaks that hadn't been mopped in hours. The service is terrible, the lady with long hair had it free flowing everywhere which isn't good when you have to bend over to get ice cream. read more

The workers here are so rude . Every time I go In it's the same thing attitude every time. I get it's busy but you don't need to be rude

I'm a big baskin robbins lover. Drove from Southern California, had to stop here. Was different as it shared property with another business, pretty cool. Came in and loved how they had all flavors and many options on cones. We loved them read more

Baskin-Robbins - a group of people holding ice cream cones - Ice Cream & Frozen Yogurt Near Me - Tulare, California

They don't want long term business, ice cream is expensive but small portions, not worth $9 for a double bowl! Will never come back!

Service was fine. Not many people in there. There was just a lot of trash on the floor like if they were busy and couldn't make the time to clean up the trash on the floor. read more

Baskin-Robbins - Trash - Ice Cream & Frozen Yogurt Near Me - Tulare, California

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They always lie about the time they close to avoid service and they are so obvious about it , it's rude.

I ended up here not by choice. My 2 year old took it upon herself to be, well, her age and not be able to sit through the movie we were watching. Incredibles 2 I must add. (80s made me but 90s raised me). One word. Nostalgic. Okay... back to my review... sorry... I'm a rambler. Official review- first thing I noticed was it was SO clean! Honestly the cleanest Baskin Robbins I've ever been to. That's huge. Second thing I noticed was a very friendly staff. We shared a nice cup of mint n chip. It was delicious. Not too hard, not too soft and loads of chips in it. Only negative thing would be half of their ice cream selection was missing out of the area so my selection was cut into half. Only reason I gave 4/5. But overall it was a very enjoyable experience. read more

Baskin-Robbins - Clean store - Ice Cream & Frozen Yogurt Near Me - Tulare, California

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So disappointed! Pretty sure I ate all the BR peppermint ice cream in Visalia. So my husband made a special trip to Tulare to get me some. He bought 2 large hand scoped containers and a bunch of gift cards. When he returned I opened the containers. One was about 2/3 full and the other was only about 1/2 full. It was laying on its side so the ice cream had shifted but about half the container was empty. I checked his receipt bc I assumed they just gave him what was left over free since they hadn't filled the first one and he had spent so much on gift cards. But nope! We were changed for 2 full large hand packed containers, even though we received about 1 and 1/4. At the very most we should have been charged for one of container and a single scoop. This is very poor business practice. We have bought many hand scooped containers in Visalia and they are always totally full. This Tulare store should be ashamed. read more

Baskin-Robbins - The one picture here is the fuller one. You can tell that it's only about 2/3 full and has not shifted at all. - Ice Cream & Frozen Yogurt Near Me - Tulare, California

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Nice place only problem is every time I go is in the evening with my family, close time is at 9pm but it seems like they are always in a rush to close early it's only 7:30 and they are already putting chairs up and putting things away.. it's uncomfortable because we are trying to enjoy our ice cream and they are sweeping around us. There was also a time that we walked in and they were already mopping and looked upset because we walked in. It's was just 8:00pm. read more

After looking all around Tulare for a cake we tried a few places I finally started calling around to no avail we live in Bakersfield and I needed a cake. I then saw baskin robbins and called them the phone was disconnected. I really like these ice cream cakes. So I told my wife that we would drive by it was only a half mile away. It was open so we went in they had a great selection of cakes. The place was very busy only had one cashier who also scooped the ice cream. Their ice cream is always the best around probably would have left 5 stars but the phone number being disconnected was very frustrating read more

I've been to this location twice, and both times I've ordered the Banana Royale! Soooooo good! Its pretty much just like a banana split but cheaper for some reason, life hack, you're welcome haha! You walk in and its a TOGO's and a Baskin Robbins so that was a little weird, the same girl who made my sandwich made my banana royale haha. She was super friendly and didn't mind making my sandwich and sundae just how I wanted! (I shouldn't get this excited over great customer service, but these days its so hit and miss!) You can choose to sit inside, or enjoy the nice weather outside in their outdoor seating area. It's a little pricey but not too bad, will definitely be back whenever I'm in the area. read more

Baskin-Robbins - Banana Royle - Ice Cream & Frozen Yogurt Near Me - Tulare, California

Portions were so small not even close to the picture my niece can make better ice-cream at home then what I got here

This Baskin Robbins branch is found at the Tulare Outlet Center. TOGO Sandwiches is partnered with the Baskin Robbins here. They share the same dining area, but there are separate lines for each place. Tables were sticky and had not been wiped down. We were the only ones here. The employee who helped us was wearing a TOGO Sandwich uniform. Guess, they share the employees as well. The woman who helped us was patient, friendly, and helpful. 4 stars for the service. All of us thought the ice cream tasted good. We each ordered different flavors. No particular flavor stood out as 5 stars outstanding. Nothing tasted bad though. 3 stars for the ice cream. Chances of returning here for future trips is good cause we like this Outlet center. Decent place to come in and cool down on a warm Summer day. read more

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The hours says open til 10:00pm on a Sunday and yet when we got there at 8:30pm they were closed. Not only that, but there was a group of them seated at a table just staring at us and laughing. Very unprofessional and impolite. I don't recommend coming here at all. Better save your money and go elsewhere. read more

Experience at this location has always been pleasant. Customer service is always on point and ice cream is delicious. I love this location because it's in the outlet mall, and the area inside the ice cream parlor is shared with Togo's. Skip the cappuccino blast..very very bland. read more

Good, fast service. Just perfect for the sunny hot day. Even have seats inside and outside the store. read more

I don't appreciate The hours being posted saying this place closes at 10pm but the doors are locked at 930 if you close at 10pm your doors should not be locked at 9:45 pm and you certainly shouldnt be sitting in the lobby area with your male co worker eating your dinner where customers can clearly see you, it looks unprofessional. when I called some girl answered the phone like "hello" as if it was a personal line. She said there are "winter hours" so they would be closing at 930 the establishment says 10 there should be some kind of sign on the door and the internet hours should be updated. We drive from Lindsay for the icecream and honestly we only wanted to buy a cake that was already made now mess needed. The trip to Visalia is worth it now. read more

I went to Baskin Robbins in Tulare at the outlets to order a cake for my daughters 2nd bday. I asked if they could do a zebra print design and they told me yes. So the day of the party I went to pick up the cake and the design was horrible! It didn't look like zebra print, it look like dookie on the cake. I took it because I ordered it and needed a cake! But really upset with the design and even the writing on the cake. So sloppy! They offered 10% off my next order but I got them to do 15%. But I don't think I'll be going back read more

Baskin-Robbins - Ice Cream & Frozen Yogurt Near Me - Tulare, California

worst place ever to get an ice cream Basking Robins is a good brand but this place mis credited it, the size of the scoops where so small, the owner was there and she refuse to order more ice cream buckets saying they still have ice cream on the walls of the buckets, she was scraping the buckets, she is so cheap like that, then I understand why they serve so little and rob people. so disappointing, do not go there. read more

This place was absolutely disgusting to say the least. My best friend and I took our kids in on Sunday afternoon. Maybe 5 people I front of us. Get up there and they are out of at least 15 of the ice creams including vanilla. Can't make a mocha cappuccino because they don't have any vanilla. Anyways, I got helped by the Baskin Robbins employee but my friend got helped by the ToGos person who had just finished up at that place and came and helped BR employee without washing hands. As soon as we get home my friend starts vomiting and food poisoning symptoms. Needless to say the BR employee claims they are so busy they don't have time to clean the place or have any of the ice cream in stock. Really it's been 100degrees plus outside and your an ice cream place. I totally put the blame on the owner. Hire another employee and order enough ice cream. I'll drive to Visalia next time. Tulare really does need another ice cream joint. read more

This review is for the togo's which is located at the same location. As others have said, its both a baskin robbins/togo's store. The girls that made us our sandwiches were friendly and fast. read more

I love how hours say til 10 but I show up at 9 and it's already been long closed. Great for business!

"Horrible service! My sons ice cream fell out of the cone before we even got out of the door and they made me pay for another one. And then the worker was a bitch about it! Will never come back or recommend to anyone!" read more

First time i have been to baskin n robbins i was treated like i was the owner hands up best service i ever received

Worse service ever. It was this afternoon, I got skipped few times as if I wasn't there. They kept calling people behind me. I'll Never go back there ever.... read more