The service was good. The ice cream was good, but it wasn't extraordinary. They only had…read moreuncomfortable benches and they really need some tables or pinic tables. They didn't have bathrooms. Overall I had good experience.

We've always had pleasant experiences at Frosty Tips. The employees have been very personable and…read morepatient! We love how close it is to the Shorewood library! We will check out books or attend a program, then go get some delicious treats!!!!!!!

Food was scrumdidiliumptious however the staff were quite unenthusiastic and seemed to be overworkedread more

By the time I got to my car--parked right outside--my cone was already a melted mess. I should have…read moreknown when I saw the scoops coming straight from the pan, already half-melted. No effort was made to actually mix the ingredients, and to top it off, the cone was stale with that dreaded soft, chewy texture nobody wants. Disappointing from start to finish.

First time coming here, I've always been curious about checking out TCBY since I've lived in the…read morearea. It's a pretty unique concept for frozen yogurt. So this place charges by the weight of your ice cream and overall it's a bit pricey after all is said and done. There's not really a way to get the most bang for your buck either unless you're some actuary physicist. Great selection of toppings and it has a nice indoor setting to keep you nice and cool. They have plenty of vegan flavors too and most of the toppings are vegan too.

The staff here was great! We came in on Wednesday night and it was pretty busy. They were on top of…read morekeeping everything very clean and moving. They asked a little kid kindly to not put his hands in the toppings, which I appreciated because it showed they were keeping the place clean and germ free.10/10 recommend and will be back!

Person who helped us had a very rude attitude. First time buying at this location and definitely…read morethe last! 2/25/24

Love the food but how tf you gonna close 20-30 minutes early like what??? I came right before and…read morey'all already closed! Really irked my soul! Bet corporate wouldn't like to hear that one!

Best experience I had at an oberweis ever. Especially Nathan was super kind and had some of the…read morebest customer service I've ever received.

Horrible service very slow workers and they are always understaffed every time I go have to repay…read moremy order at least 3 times because they always get it wrong Dairy Queen is much quicker service

I had one of the worst customer service experiences at this Dairy Queen location…read more From the moment we walked in, we weren't greeted. The employees looked irritated that we were even there. No "hello," just cold, unpleasant energy. We're visiting in town so we took our nieces. My daughter wanted a Mudslide Blizzard. She asked the blonde girl at the counter. She said it was only available online. When I asked if we could get it if I placed the order online, she replied with a rude and dismissive "I guess..." -- not a yes or no, just attitude. After paying for the rest of our order, I tried to place the order online for the Mudslide Blizzard, but the site said this location wasn't accepting online orders. I explained that to another employee and asked if I could pay for a different Blizzard but have it made like the Mudslide. She looked over at the same blonde girl and then told me no -- saying "our manager will get really mad at us." Still trying to be reasonable, I asked if they could just make something close to the Mudslide. To top it off, when I asked the second employee for the name of the girl who had been so rude to us, she told me they're not allowed to give out names. No accountability, no ownership, just a complete lack of care for the way customers are treated. This was such an unnecessary and frustrating experience. I don't expect perfection, but I do expect basic courtesy and the willingness to help a customer -- especially when we're being respectful and just trying to order something for the children. I really hope management takes this seriously. This staff needs retraining on both customer service and professionalism. I would recommend going to a different location.

Came in today (8/28/2022, Sunday) at around 2pm for snacks and treats. We got the cotton…read morecandy-dipped cone, vanilla soft serve, and pretzels. The good: + Friendly staff + Food was prepared and given to us after an acceptable wait time (within 5 mins) + Food was delicious + Family-friendly ambiance + Ample parking The store also had ready-made ice cream cakes and blizzard cakes if you want to pick up one quickly for your celebrations. Needs imporvement: - Bathroom and tables can stand to be cleaned more Overall, a pleasant visit. We would go back.

Our family dined in. There was plenty of seating for our family for a pre-mother's day event. I…read moreordered the patty melt meal, and was quite delicious. The little ones had their kids meal with the ice cream and enjoyed every bite. The staff was friendly, the food was delicious and the restaurant was clean and spacious.

Came in to order a mixer and a shake. Waited over 15 minutes for the two items. While waiting,…read morefriends of an employee came in and ordered a few minutes after I got there. They received their ice cream within 2 minutes with overloaded portions. When I got my ice cream, each was barely 3/4 full. Very disappointed with the service. Will not be coming back and will be telling others to do the same.