I came in here on Wednesday and ordered a single butter burger combo meal which was around $12. The burger was kind of sad. Honestly, it just wasn't as good as other locations I've been to. I really love Culver's burgers, but this was just mediocre at best. I got the diet root beer which was delicious and the fries were fine. I had a coupon for a free medium concrete mixer with any purchase of a combo meal. I selected cookie dough mixed with marshmallow cream. The concrete mixer was delicious and I did enjoy it. The restaurant was clean, I went there maybe 30 minutes after opening so they were not very busy. The service was good. Everyone was friendly. read more

Culver's - Single butter burger - Fast Food Near Me - Joliet, Illinois

Mostly skin and breading, I think I'm over my Culvers cod addiction. I couldn't even pick off enough for lunch. I've always gotten Cod all year long. Perfect delicious Cod. Well the coleslaw was still delicious. read more

Culver's - Worse cod ever it waa mostly skin and breading. - Fast Food Near Me - Joliet, Illinois

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I ordered a small onion ring. Stood inside and waited about 10 mins. I left assuming they are fresh out the fryer only to have lukewarm from under the heat lamp. After I got home & reheated my onion rings which were not that great, I called and spoke to Paige who assured me I can get a replacement onion ring next time I come in. I came in with my receipt, spoke to a manager and they pulled out a binder looking for Paige's note. Well Paige did not document my complaint. She did not do her job. The manager actually called her to see if Paige remembered it and she did not. So today's manager couldn't do anything for me. Very disappointed to get lukewarm food, ZERO CUSTOMER SERVICE from 2 managers. It was suggested that I contact another yet another manager. Really? It takes 3 managers to get a replacement onion ring after I paid for it? Absolutely ridiculous! Moral of the story- turn around in a regardless of weather and time to go back in same day for your replacement food because they DON'T HONOR THEIR WORD OVER THE PHONE OR LATER IN PERSON! read more

Constant errors with food orders and sloppily placed ingredients. Manager complete lack of control only one of employees was cleaning restaurant while 3 are huddled in drive-thru window. 4 others at counter with one on their phone and placing food into bags. Never Again! read more

Wanted to try the walleye. Hubs isn't a fish fan but he saw the sourdough melt and ordered that. The bill total for a 2 piece walleye dinner and a sourdough basket with onion rings was $28+ ???? Really??? The dinner comes with 2 sides but NO DRINK...and the upcharge soup I got was Luke warm. I sent back and was told the temp was on low. WELL TURN IT UP OR YOU'RE GONNA GET SOMEONE SICK!!! There were less fries than there should be but I didn't finish em in either case only because I did not finish the fish which was good at least. The sourdough melt was greasy but onion rings decent. For the money I would go elsewhere. Bummer because lent is almost over and I loves me a good fishy. read more

Culver's - Walleye dinner...skimpy fries. Doesn't include drink for$$$$ - Fast Food Near Me - Joliet, Illinois

New thick bacon is awful. Bacon cheeseburger was fine as it was. I guess they have never heard the old saying if it ain't broke, don't fix it. read more

pretty good! i love that u get a free scoooop on ur kids meal. cuz ur kid needs more ice cream. i had a mukbang of culver that cost 1000$. i wanna go back, run to their kitchen and eat all their ice creammmmmmmm!!!!!!!!!!!!!! ben dover. read more

I asked if I could ring up another lemon ice cooler after ordering and was told no by a young teenager that thought it was too busy. It's a scoop of lemon ice ... they do not care about customer satisfaction here because almost everyone is under 21 and just want to get the food out the window. read more

Why do they always put the least amount of topping as possible...every time I get chocolate with marshmallow, they put just a little drizzle that's mostly in the corner...I'm paying $7 for this??? Crazy. read more

Still as good as ever! Culver's is worlds better than its competitors! Just look at the pic...tasty chocolate custard with real, large chunks of strawberries. Yum! read more

Culver's - Love the real, big, plump strawberries served on a Culver’s sundae! - Fast Food Near Me - Joliet, Illinois

2nd time here and the last,asked for a single with lettuce tomato and onion. Got home and had a bite,,OMG,,it tasted like old bag lettuce. Removed it and the smell from that lettuce lingered.I ate the fries. read more

The kids menu is in a word great! However the adult menu continues to be a little sloppy... overall great! The employees seemed well trained and sanitary. Some even wear masks, makes me feel comfortable dining in with my kid! WORKERS:9 Food: 7 Overall:8 read more

There was a bug in my drink. I asked for a water cup and filled it with water. I took a sip and looked into the cup and there was just a bug floating at the top. read more

Always fresh great tasting food. Plenty of toppings on any dessert. Friendly staff Quick service No complaints! read more

I'm NOT a fast food fan however this place is really the best at what it does. Service is great, friendly staff. Considerate manager. I'll go back read more

I just left the drive thru and I'm disappointed with the customer service I ordered ice cream and asked for napkins and wasn't given enough to give everyone one napkin and I said could I please have a few more and the girl at the window rolled her eyes and when she handed them to me I still said thank you and she just rolled her eyes and shut the window pretty sad these teenagers aren't taught manners anymore read more

Food was decent. It would have been better if I didn't have to wipe my burger off. Burger was messy and covered in too much mustard. It was all over my hands and pants after I opened the wrapper. I almost felt like they did it on purpose. The guy taking my order was pushy and impatient. I don't know why he was being pushy, there were like two cars there. Plus I am sorry I don't live at Culver's and have the menu memorized. Then I get to the window and ask for some lemons for my tea instead I got a cup of water read more

Give me a Butterburger please! I missed these burgers SO much when I lived in Seattle. Just had my first in years & the taste is just like I remember it. Delicious! Their cheese curds are delicious as well. read more

My husband and I ate here recently while running some errands. The young woman waiting on us got only 2 out of 5 items in our order correct. Not actively listening to us at all. Quite disappointing. We won't go to this location again. read more

employees dont follow basic hygiene practices during a pandemic. absolutely gross. submitted a request to speak to the owner and no response. read more

A few Sundays ago, my wife & stopped here just to get ice cream for her and lemon ice for me and this place was a disaster. My wife LOVES Culvers, I think its just oay, I've eaten at more of these locations than I'd like to admit. I also think I can make a better burger than them, but that's another issue. Anyway we walk in and though its 60 degrees outside, this place in burning up in there, no A/C or nothing, feels like the kitchen. Only 2-3 teenagers working there and they are overwhelmed, no manager or anyone over 19 years old. We order our ice cream/lemon ice and after a long 5-10 minutes some half melted ice cream and lemon is brought to us. We went to eat outside to get some air because the place is so warm and stuff and the ice cream/lemon ice is now officially a drink without a straw, we deal with it and enjoy what we can and that's it. My wife emailed the company but got the address wrong (thought this was Plainfield not Joliet), and the Plainfield manager wrote back and then my wife recomplained to the Joliet manager, nothing. I think Culver's over expanded and its now starting to show in the inconsistency of their restuarants, but its fast food (though they call it fast casual), but you know what you're getting in these places and most of the time, it ain't good. read more

Food was good. I had the butter burger was a little disappointed I thought it was the same as windys double burger. The ice cream is always the best. And they do bring the food to the table. read more

This culver's is awful. Don't bother looking for any hard pack ice that isn't one of their usual flavors. You won't be able to find it. Every time that I come to this location something is wrong. This must recent time they forget my drink and messed up my side. Honestly, if you want to go to culver's that badly, go to the Romeoville location. The Joliet location isn't bad either. read more

The employees yelled at me and called me fat, they ordered me a triple burger just because I'm 400 pounds. I would have preferred a quad burger 10/10-ign read more

Culver's - The literal definition of this restaurant - Fast Food Near Me - Joliet, Illinois

I stopped by this Culver's on the way to a friends house, I ordered the pulled pork sandwich, fries, and pop, The pork was one of the best I've ever had, it was quite a surprise for a fast food place, you got plenty of meat and it was well seasoned, the fries were salty and crisp making them tasty indeed, the pop, Pepsi, yes that is worth a star in itself, everyone seems to have acid coke, having Pepsi made me smile. McDonald's pay attention there's a new kid in town read more

I have been here on many occasions to where the customer service is absolutely horrible. There is one lady there however, her name is Bernie, she is the sweetest lady I have ever met. I will not go there to eat, if she is not there. The other people I have made contact with that work there are just plain rude. Food is okay, the only reason they have one star is for their custard and Bernie's customer service. read more

My family & I love this place! It's always fresh & hot but a bit greasy & pricey. I guess we are paying for the fresh made burgers & other food items, instead of the food sitting under a heat lamp! I always get the bacon & cheese butter burger w/the works! read more

Restaurant was clean, the food was good, and the staff was kind and accommodating. Shakes were creamy and the food was cooked to order and hot! We have zero complaints! read more

The one worker Sarah was so nice to me and smiled at my when giving me food and ice cream :) might be in love

Just stopped in tonight at 8 01 pm Was happy no cars in the drive thru , just me ... not even that busy inside ! I ordered only one small malt... As I wait 5 minutes watching 4 count 4 young lady's at pickup window socializing the whole time ...No one cleaning, sweeping or restocking....nothing but talking. Once I receive my small malt luke warm only 1 minute from home you might as well just given me MILK!!! Never to return ! Just called store at 9 25 pm to speak to manager on call for the ( heads up review ) with gentleman refusing to identify himself by name ... just to say... poor customer service all around. .. read more

My kids like to come here because of the shakes. The food is average, but the service is always friendly. Depending on who makes your shakes/ concrete mixers, they might be really good or really watery. They're cheese curds are really good if you've never had them and they're food always comes out piping hot. Give them a try and see for yourself. read more

Every Culver's that I've been to (dine-in and drive-thru) has provided friendly and courteous service. (The management hires "nice" people.) The food is always hot and tasty. Keep up the good work! read more

Love their Crinkle Cut Fries, always nice and hot in drive thru. Crispy Chicken sandwich is good too but the concrete mixers are great!! M&M and Reese Cup sooo good. read more

Good quality burgers, good service overall. We've been here on a number of occasions and have had consistent quality. This location is often used for school fund raising, so it can get very busy in the evening. read more

I am pretty sure the woman with salt and pepper hair whose voice was so raspy it sounds like she has been smoking since she left the womb can't even spell the words customer service much less deliver it. How dare she chastise me for attempting to utilize a coupon given to me following a good deed. If this branch chooses not to participate, at least be nice about the refusal rather than lecturing your customer. Your rudness cost you a sale of dinner for six people. She didn't even offer to take an order from us. read more

Normally a good place to eat, but when a hair is found in your burger and the manager says "there is nobody in the kitchen with that color hair" that gets a not going to return or recommend read more

If I could give it a worse rating I would. Definitely in the negatives. Poor service from Management down. Ordered 8 Piece value basket in drive-thru. She rang up 8 piece. Get to window and they correct it and give me my drink. Price of course goes from $13.60 to $18.71. I now wait on food it comes out and there are no fries in the value meal. I now have to go in the restaurant to get the issue resolved. The receipt they have given me from the bag is the original receipt, so now she has to get the manager who now has to check. They realize they didn't change the receipt apologize and give me my fries. This took over 30 minutes and you totally inconvenience me and I have to feel like you did me a favor by giving me the fries I paid for and saying sorry. They are never getting my money again and I'm telling everyone I know not to support a business that is run this way. i have many choices and apparently they don't appreciate me choosing them and the prices are outrageous for food that at best on a scale of 1 to 5 is a 2. Save yourself the money and pain and do not support this business. Your are not a priority. read more

I wish I could give zero stars! I will NEVER go back to another Culvers after the way I was just treated. I used to go to Culvers four times a week since it is close and convenient to my work place. I use the same credit card every time I go yet this time was different. I was told that if my credit card did not have a chip and if I did not have cash that my business did not matter to them. For on, not every credit card has a chip so I find this very hard to believe that they could not take my card. I asked to speak to a manager who was very unhelpful. I asked for the owner of the Franchise and was told no, so I asked for the number to Corporate and was told they could not help me or give me any information. I then asked how they could treat a customer so poorly and why they are refusing to give me any information. Apparently, this question was too much for the manager to handle that I was told if I did not leave, they were going to call the police. If they are going to DISCRIMINATE against the way people pay for their food, they should have signs so customers on their lunch break do not waste their time on a company like this one! Save yourself the headache hassle and spend your money at a restaurant that one does not discriminate against you and two treats you with the utmost respect! #BoycottCulvers read more

A-OK. Came through after dinner rush, ordered an Oreo Mixer. Paid. Received oreo mixer. Left. Ate Oreo mixer. It was delicious. All as was expected. No complaints. read more