My my my...where to start. George and Ollie were incredible. Great service, only tried 10 samples no complaints all flavors amazing! My favorite is the Oreo cold brew. Love George and Ollie. The inside of the store was amazing, very well kept. George and Ollie were so diligent and very kind. Thank you fellas! read more

We stopped into this location to enjoy an ice cream with our grandkids. The service was very good and nice. The selection was fresh and flavorful, and the sizing of the scoops was good. We got three different types of single scoop ice cream, one in a cone and the other in cups. And we also got one toddler scoop ice cream. The restaurant was clean and casual, but busier after school let out. read more

Baskin Robbins - Two regular scoops in cups, and one toddler scoop in a cup. Flavors were cotton candy and chocolate, peanut butter. - Ice Cream & Frozen Yogurt Near Me - Mission, Kansas

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Great ice cream, as always! We ordered hot fudge shakes, but they didn't know how to make hot fudge ones only chocolate shakes. Weird.... They have hot fudge available for other ice cream treats. Place is nice and clean with a few table/chairs to eat at. read more

Great ice cream. Since Chip has owned this store he's brought back the old school ways. Very friendly staff. Clean store and big scoops. Seems the other BR 31 stores have cut back on their portions and customer service. Well worth the drive in from west Shawnee. Great job training chip! Thank you. read more

2 young people working , it was packed. They did such a great job. Courteous, took people in order calmly.

I have tried many "boutique" ice cream shops. All had good ice cream but none were spectacular plus they did not have that many flavors to choose from. I was driving down Johnson Drive and saw Baskin Robbins. I had never tried them before. They gave me a small sample of a few. They have so many luscious flavors it was hard to choose just one. Then I tasted Pralines and Cream. It is the absolute best ice cream I have ever tasted plus they have prepacked quarts to take home. The servers are young, friendly, helpful and professional. It is a pleasure to visit this shop. I know you will find your special flavor here. read more

Have grown up by this Baskin Robbins and now work right next door and I love it! Favorite location in KC. Feels like home and the pictures on the walls make everything so comfortable. There was a time when the walls were covered with photos and I was definitely among them! Jamocha is my favorite flavor of ice cream. Period. From anywhere I've been. Gold Medal Ribbon is a CLOSE second. I'll go back as long as I'm nearby! read more

They are open during the cOVID-19 pandemic. You can either order your food to go or have door Dash deliver it. I was quite impressed by this location and I'm not a big fan of Baskin-Robbins. Their staff seems like they can keep up the flow of foot traffic pretty well. And they keep a pretty friendly smile on their faces while they do it. Try the banana split or sundae and you can't go wrong. You can also get a quart of ice cream to go. read more

Not only stood there and watched the employee scooping my ice cream touch the cone with her bare hands but also watched the owner use his bare hands to touch every single cone as he was refilling them into the cone holder. I used to work at an ice cream shop and touching cones with bare hands was a big no no. That's what the paper is for. I don't think I will ever be getting a cone from this shop again. read more

I simply can't resist when BR sends me a BOGO ice cream cone offer...even if it IS freakin' freezin' cold outside! Their egg nog ice cream is the best anywhere, but it will be gone soon. Buy some, take it home, scoop it into a cup of real eggnog, and add a dollop of rum or bourbon to close the holiday season out in good taste! And BR has the only genuine, old-fashioned chocolate chip left on the planet... rich, white vanilla with millions of little slivers of real chocolate. Try a chocolate chip milkshake sometime...heavenly! And if you've ever kept York Peppermint Patties in the freezer, you'll love BR's new peppermint patty flavor. Gotta go eat my peanut butter chocolate and nutty coconut double scoop now! read more

Baskin Robbins - the front of a restaurant at night - Ice Cream & Frozen Yogurt Near Me - Mission, Kansas

No complaints with this Baskin Robins. It isn't a mom and pop shop but it about like any of the other hand dipped ice cream parlor a in town - easy, friendly service and good ice cream. Also, it looks kinda old/dated inside but it is always clean! The store is pretty small and all the times I have been it has been nearly empty but I hear it gets busy in the summer. Parking has been full often but not impossible to find a spot. You are greeted when walking in and they aren't stingy with the samples. The flavors are pretty standard but there is room for new or seasonal flavors. Being a chain though they certainly have consistency going for them. I usually tip because I try samples of the new flavors but it isn't expected. read more

Baskin Robbins - Bubble gum ice cream in a cake cone. - Ice Cream & Frozen Yogurt Near Me - Mission, Kansas

I'm a semi regular there. Not as often lately. But after today I won't be going back. When I went in all the staff had in their masks which was great. But three ladies came in to the store. Obviously, they had just been swimming because they all had on their bathing suits. But..... no masks. One of the young ladies walks to the back of the business where the office is in her bikini and no mask. None of the staff asked the ladies to put on masks especially to go behind the counter. On top of that it was very unprofessional to have a staff, even off duty staff walking around with no mask and swim suit. Let alone having customers in a place of business with hardly any clothes on. read more

31 flavors of total nonsense. Baskin Robbins charges hand-churned prices for freezer-isle frozen goods. In this ubiquitous land of cream, there are much better creameries out there for often-times less the cost. If you look on their website, you'll notice most flavors are artificial, oftentimes with more than 40 ingredients! For your information, Ice Cream consists of: Cream. Sugar. Sometimes Milk. Salt. Vanilla extract. Flavorant. That is all. Baskin Robbins manufactures profit by using cost-focused compounds such as High Fructose Corn Syrup, among many other highly undesirable ingredients. HFCS is plain corn sugar with stand-alone fructose added. They add fructose because it is the part of disaccharide sucrose (basic sugar, being equal parts fructose & glucose) which tastes more sweet to your tongue. When your metabolism encounters fructose without equal parts glucose, it turns it directly into fat; your body has no programming for what to do, because large amounts of stand-alone fructose hasn't really ever existed in nature in quantifiable amounts. Long story short, you're paying $6 for a careless 14 year old to give you one scoop of cheap watered-downed, boxed ice cream, and a yet unexplainable higher body mass index. Google that flavor you're thinking about, and then don't. There's also something oddly depressing about handing over $9 for two ice cream cones in a room that hasn't been updated since the Clinton administration, under that patented morgue-style lighting that we've all come to expect in Baskin Robbins. Baskin Robbins is the blockbuster video of ice cream: I haven't patronized one in a very long time, but after my recent visit I see why Netflix is so much better. I had an issue with a charge last time I visited, and spoke with the owner about it. She must have worked for healthcare billing in a past life, because she was absolutely obstinate in regards to any form of reasoning - corporate saw otherwise. I hope keeping that extra $2 they got for selling me two kids scoops instead of a single was worth it, because it'll never happen again. I've lived within five minutes of this Baskin Robbins for what could be 30 years, and have been a customer for most of that time. Shame on me for not realizing that something better was always somewhere else. Search out a place where the ice cream is real, prices are reasonable, and where you would have bought something bad for you in a brightly lit place that makes it all worth a return trip. read more

They have wonderful custom ice cream cakes. I also love the variety of ice cream flavors. I appreciate that this store is always clean.

Tried to get a waffle cones four times. Each time they've been sold out. And "too busy" to make new ones. That'd be fine if the employees weren't checking Facebook while telling us that (with lots of 'tude). The upside? We left and went to Dips & Sips, which is 100 percent better AND way cheaper -- and they had waffle cones! (I really love ice cream. I think that's the take-away here.) read more

I don't frequent ice cream parlors, but this particular Sunday I was craving a piece of peanut-butter-chocolate-waffle-cone nostalgia. It was nice and warm...and Mother's day...so we probably should have calculated these factors before solving this equation Nonetheless, I am glad we stayed! The store was a ZOO. I mean, 25 people, at least? But there were four (or more) high-school-aged kids running the show and they were polite, fast and attentive. High-five, 31 Flavs. If I want ice cream again--you're my place. read more

Did you know Baskin Robbins is the only ice cream place I've ever convinced to make me a 100% ice cream ice cream cake? You may not care, but it is. Tucked into a strip mall in mission, this Baskin Robbins always seems to be busy, further proof that Americans love their ice cream. Although the place may not look like much, the ice cream is always fresh and the staff is stellar. Mostly high schoolers, but they are very nice and attentive. read more

I made an order for my daughters birthday cake on Wednesday evening for Friday pick up. I showed up on Friday, and the side of the cake almost got completely smushed because the cake was not secured in the box. I asked the employee to tape the bottom of the cake to the box. Her response was, "I don't understand what you mean." So I explained there is cardboard under the ice cream cake, so please tape it to the box so it doesn't move around when I'm driving. So, move forward to Saturday morning for my daughters party. We cut the cake and I see the inside of the cake is not correct. I ordered chocolate cake and chocolate ice cream on the bottom tier. The top tier was vanilla ice cream and white cake. The cake we received was all vanilla ice cream with caramel and white cake. I called to make a complaint after the party. I was told the owner was coming in Sunday so she would leave a note for her to call. She never did so I did at 1:50pm. The owner only offered me a $10 gift card because I didn't bring the cake back in for a full refund. I explained to her there were 25 kids and we were at the party. How am I supposed to not give my daughter her birthday cake at her party with all those kids plus adults? Also, mind you that I paid $65 for the cake. In the end, she offered a $20 gift card. I personally do not feel this is sufficient and extremely disappointed and upset by this. My daughter didn't even eat the cake because she prefers chocolate but I told her we would do vanilla on top in case her friends prefers vanilla. read more

Baskin-Robbins is one of the few places that you can get a dairy free option. They usually have a lemon sorbet or a lime sorbet. Both are great with sprinkles. The staff here is always friendly and cheerful and I know I can always get something to eat. During the summer they get extremely busy, it's a very small store, so you have to be patient in order to get your ice cream. They are in a stripmall so parking is sometimes hard to find, and you have to park on the back of the mall, and walk up to the store. It is a great place to hang out when the weather is hot and you want something chilly to snack on. I would recommend popping in and getting a scoop or two. read more

As I've said in my other BR review, these are becoming extinct. Unlike the Olathe location this one is still great. I first found this one on the free scoop day. Busy, but they teenage staff handled it very well. I've enjoyed coming back here when I can make the trip. read more

Baskin Robbins - tucked in shopping center - Ice Cream & Frozen Yogurt Near Me - Mission, Kansas

Great place to stop in and satisfy that craving. Large selection of ice creams and sherbets. The staff is always friendly. My only issue is that they often run out of waffle cones. read more

I hadn't been to a BR in years but thirty-one flavors are enough for me. My old standard, peanut butter and chocolate, was even better than I remember and loaded with delicious ribbons of peanut butter. We went with a group of nine, both children and adults. Everyone was able to find something to satisfy their tastebuds. The shop is small. A good scrubbing wouldn't hurt as the place is lightly coated in sugary sweetness. Ice cream is a uniter and it certainly served it's purpose on this family outing. Will I go back? I won't be a regular but I will stop in from time to time. read more

This is our go to ice cream place. Today a usually great hot fudge sundae was lacking. Hardly any hot fudge on it, it seems to be much thinner, more of a chocolate sauce than hot fudge and the whipped cream is now coconut based or old. No social distancing and no mask required. read more

It's been 7 years since I've set foot inside a BR. My sister is visiting from out of town and wanted a BR ice cream cone. We had to drive about 10 minutes to find one, but it was oh so worth it! We were able to taste the flavors before ordering. We had 4 one scoop ice cream cones for under $10! We've been to other ice cream locations and it's always so pricey. I can assure you that I will not wait another 7 years for another BR ice cream cone! read more

I have been in Baskin's in many cities because it is my favorite ice cream shop in the Midwest. The one is by far the best I have been in in regards to customer service. The staff in more "mature" and it is very clean. It is older, but beautifully decorated. Very cheerful and bright. Will definitely revisit when I am in town.. read more

The ice cream is perfect. Staff were attentive. Plenty of choices so everyone can find something. Parking and access to shop was easy. Busy little strip mall. read more

I have to agree with Tresha. I go to this BR once every month or two. There are always good flavors to try, I'm one to go for no sugar added chocolates, which never disappoint. Also, I just choose something new for my boyfriend as well and he's always happy. read more

Super friendly staff! Lots of different ice cream cakes to choose from! Very helpful on explaining which was what. Even helped me carry it to my car. Thanks! read more

I have always enjoyed the ice cream. The staff was very friendly and apologized for the wait, which was understandable due to it being a warm Friday night. read more