I love Baskin-Robbins but this was my first time at this location and it did not disappoint! The associates were amazing! Smiles and very interactive with all of the customers. No one was kept waiting without acknowledgment. Staff was quick to respond once they finished with the current customer. I noticed each customer got the best service and the associates offered suggestions on what to try. I tend to be a creature of habit and like my certain flavor although would love to try something new. As I was toiling between two different types, my go to was not available and the associate was very informative to let me know that my flavor is usually switched back and forth with another in the case. They let me know when I may check back for its return. In the meantime that made my choice of the turtle blast easy as I was desperately needing a chocolate caramel fix! Oh my goodness! Their recommendation on this one was on point! Even my friend had to try a sip of mine and absolutely fell in love with it. He almost abandoned his chocolate shake as he kept eyeing my turtle! We both agreed that after our walk in the mall, this was the perfect treat! Turtle blast is now on my favorites list! Thanks Jennifer I appreciate you! read more

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Preston is the best worker I have ever experience at any baskin Robbins in america. The milkshakes were some of the best I've ever had, and he made them very quickly. he was also good looking and very nice and respectful read more

Today i went into this location and the manager was so disrespectful to her employees. As my boyfriend and i were waiting on our smoothies, the manager and the owner were sitting down at a table near by when the manager rudely demanded her employee to turn on a machine (twice) then rolled her eyes and scoffed. idk if she didn't think we would notice her disgusting behavior because we were the only ones in there or what, but seeing someone blatantly disrespect their staff in front of customers so openly, bugs me. If this is how she treats her employees in front of customers, i can only imagine what it's like when the stores are empty. Also i was so confused as to why the owner didn't say anything, but honestly i think she treats them just as bad too. read more

There's a new flavor for the nondairy and vegan eaters! If you are vegan and like to get your banana Royale on , order the 2 scoop of watermelon sorbet and plant-based non dairy mint chocochunk, chocolate syrup not to get it confused with the chocolate fudge, nuts oh and of course bananas . If you just need to cool off stop on by and get your scoop on! read more

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Stoped in for a quick treat. Basking-Robbins has never let me down on taste. Because of allergies I don't eat it often. This store was clean and the workers were nice and knowledgeable. There were a few seats if you wanted to sit and eat. I; however, was on the go. So I was in and out really quick. Parking can be a little tight so just drive around to find a parking spot. read more

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Never have I ever been able to fit a scoop of ice cream in the pink spoon. Y'all are having us pay full price while giving us less. Shame on yall. read more

Baskin-Robbins - You've got to be kidding me - Ice Cream & Frozen Yogurt Near Me - Arlington, Tennessee

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Our ice cream was good! I got gold ribbon crunch. That was the only good thing about my experience. The workers made me feel extremely rushed to order my food, the place looked a mess, and they did not use gloves when scooping my ice cream. I was very disappointed. read more

Lovely staff & all flavors available! New flavor Chick'n & Waffles is yum! Will be returning

The Hwy. 64 & Houston Levee location is always busy. I occasionally stop in for a cone, unless there are no parking places. The proliferation of flavors & products seems to be endless. Some customers study the choices for so long, they appear to be looking for the newest ~ kind of like seeing every movie that comes out. I'm not into fruit flavors, but I think I've tried nearly every chocolate blend that has come out ~ except for coffee blends, as I don't like that taste. Baskin Robbins' smooth creamy hard scoop ice cream is very recognizable ~ I think I could pick it out of a blindfolded lineup! read more

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My oldest and I stopped by here on our way home and grabbed items to go. This place was packed full in the parking lot. Every table was full inside, and we had to wait a few minutes to order. With that being said the employees were very nice and quick to take our orders. The windows were clean, and there was an extra employee wiping down tables as customers left. I love their ice cream so we will definitely be back! read more

Asked for sugar-free shake, and they added simple syrup. When I objected, told me all shakes have the syrup...offered to pour the syrup off out of it; that's not how syrup works. Wanted me to pay anyways. read more

I asked for a brownie with two scoopes of ice cream. Instead i got a piece of cake with two scoopes of ice cream.

This is the first warm day we've had in a long time, so I popped in for some ice cream. Store was clean, service was good, and they had their usual variety of ice ice creams to choose from. There's not much you can say about a Baskin-Robbins - they all seem about the same. This one was certainly as good as any of them. read more

Baskin-Robbins - Interior of store. - Ice Cream & Frozen Yogurt Near Me - Arlington, Tennessee

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This isn't the same ole Baskin Robbins that I grew up with back when you could get a double dip cone for only $1.50, but Its still a great choice for those who have a sweet tooth on a hot summer day. read more

Ordered a birthday cake online from here & was charged for it the same day, went to pick up at the store and no cake! Too late for them to make one for the party so I picked a different one from the freezer section & the clerk wrote HB on it, the writing was awful, looked like scribble. Never again! read more

I love going to Basket Robbins for the ice cream, of course, but there is young lady who worked tonight showed kindness and unselfishness which surprised me. Let's be real, when you come late and want something like fast food to ice cream shops, the employees are not in the best of mood. Thank you for treating me better than a customer, whoever you were. Every time I go to this particular Basket Robbins, the whole quad is usually nice and welcoming. But tonight this she was went out of her way to help. Again thank you for the awesome experience. read more