Came here a couple nights ago and the ice cream was to die for. I got the scoop of orange…read morecreamsicle and it was really good. The person serving me, Phil, informed me that the shop uses farm fresh oranges. She was very patient as I couldn't decide between all of the flavors and was really quick with my order, even with a long line in the crowded shop. Only negative was the shop was a little small with so many people in there. Would recommend!

It was my boyfriend and I's first time here this past Saturday. After reading rave reviews I was…read morepretty ecstatic to try this place out. It's located in a plaza right next to a Trader Joe's. We walked in at around 8pm and were greeted kindly by those working. It's small inside though there is some seating outdoors. I love how nicely decorated it is! The person helping us out was so informative and gave us the history of this shop (noting it's AAPI/POC owned) & how their ice cream is made fresh. They had a variety of unique flavors with most including local fruits as the primary ingredient. We always appreciate when you can tell how excited the workers are about what they serve. After trying out a few samples I ended up with a split scoop with cookie dough & coffee then added mini M&Ms on top. My boyfriend chose a scoop of the cookie dough with mini M&Ms on top. The ice cream itself isn't too sweet. It's creamy, not icy. 10/10!!! What a great addition to the East Bay. Support local!

I am writing to share my wonderful experience at your shop and to recognize one of your employees,…read moreJules. While I have always enjoyed your cookies--especially the vegan lemon ones--they were unavailable during my most recent visit. Jules went above and beyond by offering to bake a fresh batch for me on the spot. I returned an hour later to find them ready and delicious. Jules's exceptional customer service truly made my day. Please extend my thanks to her for providing such an excellent experience.

As mentioned in previous reviews, we are diehard fans of super-premium ice cream from Wisconsin's…read moreChocolate Shoppe. It's available in various independent ice cream shops across the country, with a list on their website. Cool Spot in Brentwood is a purveyor of this ice cream - so we had to stop by and try it out! This place was a find - 23 different super premium ice cream flavors! We were struck dumb and just stared at all the choices; how to make up our minds? Finally, my wife chose the Vanilla Bean and Yippee Skippee. I had Cappuccino Break, also with the Yippee Skippee. Yippee Skippee was delicious, a unique combination of peanut butter ice cream with salted caramel, brownies and chocolate covered pretzels. Also surprising was my wife's Vanilla Bean, a rich, flavorful vanilla - not the boring vanilla ice cream we have had in the past. Cool Spot has a good amount of shared parking, and ample seating inside. They also serve coffee, hot chocolate, slushies and make fresh cookies right there. The cookies were baking and smelled divine but alas weren't ready yet by the time we had to go. Next time we'll have to try them as well.

Craving a late spring sweet treat in this heat and this place hit the spot. We ordered a bionico,…read moremangoneada, and esquite (corn in the cup). The restaurant was clean and the cashier was nice. They had a lot of different options that sound good such as mini pancakes and crepes. The only reason I didn't give it a five is because the mango in the bionico was not ripe enough and tart. Overall, I would recommend if you're craving a sweet treat.

Very disappointed brought three children with all the excitement to enjoy some ice cream today…read moreabout 10 minutes ago and the building is not even open the hours online read that they're open from 12 to 8 PM and at 12:45. They were closed. It would be nice if a note was posted or if it was something that could've even been posted on their website so that I could've saved a trip and three broken hearts. Very disappointing.

Their homemade Vegan Lemon Cookies are bomb I will be back for more!!…read more These cookies are flavorful, tasty and now I am craving more!! Thanks a lot Cool Spot, now I'm gonna be a regular

They do allow toddlers to use the bathroom which is problematic for a family establishment. An…read moreexception can be made for a 3 year old child.

We were looking for something different than the usual Baskin-Robbins or Cold Stone and decided to…read moretry John's Ice Cream -- and wow, we're so glad we did! This creamery was amazing. There were so many unique and delicious flavors to choose from, and everything tasted fresh and homemade. The staff was great and so patient, allowing us to try multiple flavors while we decided. The homemade waffle cones were honestly the best part and made the whole experience even better. So happy we found John's Ice Cream. We'll definitely be coming back!

We frequent here for our kids and ourselves You cannot beat the prices AND all the variety of…read moreflavors here!! The vibe is also so chill and old school ice cream parlor style which we love! This is also the first ice cream spot we visited where the employees actually love their job! Ask to taste but no point, all flavors are amazing! Support family businesses! Forever will be a regular here!

We usually stop by Sip & Scoop whenever we're in Brentwood, and we've noticed it has changed a lot…read moreover time. The place looks really nice now--such a pleasant spot to sit, enjoy your treats, and relax, especially with kids. The ice cream is always delicious, and we absolutely love their affogato. I was also amazed that they go by cups--we got a lot for the large cups, which felt like great value! I did want to share a small piece of feedback about our recent visit. In the past, water was available in small jars, but now it's set up in a larger dispenser. After ordering ice cream, we went to grab some water, but it had run out. I let the staff member in front know, and she kindly explained that they were out, which I completely understood. However, another staff member suddenly commented that there was no water and that if I wanted some, I should buy and pay for it. It was a bit surprising--not because of the policy, but because of the tone, which came across as a bit harsh. Maybe she was just having a bad day, which I can understand, but the delivery didn't feel very welcoming. I want to emphasize that I have no issue paying for water at all; in fact, I planned to go back to the car after ice cream to get water since we parked nearby. It was just the way it was said that didn't sit well. I didn't say anything at the moment since I understand everyone can have off days, but I do think consistency in how customers are spoken to is important--others might not take that tone as lightly. When I sat down, another staff member came over and offered my family water. If you happen to read this--thank you. Your kindness really meant a lot to us. Overall, we still enjoy coming here for the great ice cream, generous portions, and the cozy atmosphere. Sharing this as feedback because we enjoy this place and would love to keep having great experiences here.

My favorite place downtown! I recently brought my friend…read morefrom SJ & my toddler here for a girls date. We had ice cream and coffee. We sat on the comfy couches near the window. Love that area because the couches are comfy and my toddler is contained and can't escape lol. I'm obsessed with their cookie dough, dulce de leche & cookie monster ice cream!! I can't get enough. Their iced coffees & ham/cheese croissants are delish too! They really are a one stop shop specially when you have guests in town. The people working there are so sweet too!! When they see me juggling things with my toddler or taking too long to grab my food, they bring it over or let me know it's ready.

We get the piña loca and it's not the same when the owners are there…read more Very disappointed

WE... lol.. LOVE this place! Service is always prompt, always very clean, and delicious EVERY time!read more

A nice little spot to drop in when you're craving something cold and refreshing. Whether you're in…read morethe mood for frozen yogurt or sorbet, they've got you covered with a good variety of flavors that rotate enough to keep things interesting. The yogurt is smooth and creamy, while the sorbet offers a lighter, fruit-forward option if you want something a bit more refreshing. What really makes the place stand out is the toppings bar, plenty of options to customize your treat and make it feel a little more special. It's an easy spot to spoil yourself or bring someone along for a simple dessert run. That said, while everything is solid, it's not necessarily blowing the doors off in terms of uniqueness. Also worth noting, it can get a little pricey since everything is weighed and billed accordingly, especially if you load up on toppings. Overall, it's a dependable go-to when you want a quick, sweet treat without overthinking it.

Had a confrontation with the young girls working there as they would not honor my FREE birthday…read moreMenchie's... although I showed them my app that said FREE birthday they insisted I didn't have enough points and I said where does it say that ? it doesn't!! so I paid /purchased my Menchie's ... Then I asked to put my phone number in for points ...she said well it's too late now we've already finished with the transaction. & cannot get back into the register. .. Who hires these people that don't know what they're doing ?? It's a shame & will delete my app at this point !! Incompetence rules,

Sticky table tops come with the territory! We stand by "Aloha Ice"…read more That being said, I'm in no position to tell any business owners when, what or how to go about and run their businesses, but as a "small family business" supporter, we try to plan our "weekly dates" by checking their schedule on IG & FB or at times, I'll simply DM and ask if they're open on a certain date, no biggie. Aloha Ice falls into its own category. Having visited Kauai and Oahu multiple times, we have yet to discover any shave ice as good as Aloha Ice. Everything they serve is homemade especially the syrups! Their range of flavors simply cannot be compared to just any other "Torani" syrup, Rita's Italian Ice, 7/11 Icee or any sno-cone out there portraying to be "shave ice."

I couldn't pass up on halo halo so I just had to get it!! I do want to try the Ube UBELICIOUS, lava…read moreflow and unicorn or aloha surprise I love the space with all the murals. The presentation of their halo halo is cute and the way it was displayed as well giving the impression it will taste amazing and guess what, it is!! I think the shaved ice is delicious but when it melts to liquid it's very sweet and creamy so I suggest enjoying with someone too because I am so looking forward to bring others here for a cool and sweet treat. Staff was kind and sweet. I did ask to not include coconut shavings but they call it coconut strips but luckily it was easy to take out than how most halo halo has it under the ice like even premade already, just got a cup and took it out. Parking seems crazy because of the buffet near by with people waiting around outside but I was able to find a convenient way in Coming back again soon summer 2025

I've visited this place a couple times & it's such a good spot. The froyo flavors rotate, but each…read moreone is as good as the last. There's also other items they serve as well but have yet to try~ Haven't been back in a while, definitely need to!

Really nice and welcoming. Not a huge business but the selection is good. I got a large 20 oz and…read moreit was SO much. I shared and it was legit