Routine maintenance for our 2 HVAC units today and Fabien was great. He was knowledgeable and very…read moreprofessional which can be hard to find these days. Highly recommend him and will request him for our future needs

well after this company sending several people and paying out several hundred dollars to fix air,…read morewe finally decided to call someone else. Our air condition is finally fixed in 10 minutes and was only $60. It was a simple fix that this company should have found, but instead we went without air several times for days and paid for parts that didn't need replacing and didn't fix it either...I guess we were paying for the techs training....

So..: I'm going to be blunt and completely honest. I had a problem with clear choice…read moreconstruction. Apparently a prior job refused to pay them and it trickled down to my job. I couldn't contact them and I was for sure I got scammed. I went as far as to go to the police and contact an attorney who told me realities of recouping money. But here's the deal. The policeman went and talked to them and came back to me and told me the truth. They had a job fall through and this cascaded through many people. Is it right I couldn't contact them... NO. But he made me see it another way. They were scared. They didn't have our deposits as most contractors use one jobs money for another and it's a house of cards. That's reality of this business. These people made a mistake, but in his words, they weren't trying to commit a crime. And don't kid yourself... almost any mom and pop business is one job away from this happening. So I had 2 choices. Get mad, sue them, keep the police involved or I could work with them. Option 1 might feel good for a minute but option 2 allows me to get my windows and take a little off their plate. So, he had them call me. And with some brutal honesty on both sides we were able to come to an agreement. They could keep my deposit as labor and I'd purchase the windows myself (through them because I'd pay a fortune and don't have a license with manufacturers). And that's what we did. In the end it cost me almost the exact same as originally quoted. 3 weeks later my windows arrived and they promptly put them in. They look wonderful and they did a magnificent job. I have zero complaints and am happy enough to tell this story and try to help them out. Look, I wanted to believe the worst and almost let my anger take me down the option 1 road. But it wouldn't have benefitted anyone. A little compassion and a bit of honesty allowed both of us to win. I recommend you use them. Their workmanship is top notch and they are just trying to recover from a job gone bad.

Chip was fast and efficient! He knew what he was doing!! I will definitely call again!!read more

We just moved to the area and the new home needed 3 rooms of carpet. Church's had a good selection…read moreand we found what we wanted right away. Four days later they were installing in both bedrooms. Ordered the family room carpet 2 days ago and tomorrow they will install it. Wonderful place to do business with. Everyone is so nice and accommodating. The install crews were neat, fast and very efficient. Highly recommended!!!

They are always super helpful and wonderful with the customers we refer to them! Great customer…read moreservice!

We had our roof replaced after an unknown number of years (previous owner never replaced) and…read morefidelity roofing came in much more competitively with pricing, we were scheduled quickly and team completed roofing in a day. Transparent about any pricing upcharges and/or replacement boards needed. Owner was super nice and knowledgeable, along with rest of staff. Highly recommend, every time I see my roof I love it even more.

I had a roof replacement that took one and a half days to complete. The crew was there when they…read morewere scheduled and worked hard to get it done. I had Johnathan, the boss come out a couple weeks before to evaluate and give me an estimate. He went the extra mile and did a little repair on a couple of leaky spots. The estimate he gave me was lower than the other two I got and for the same basic project he saved me money. I highly recommend this business.

I tried to refinish my hardwood floors myself, and after months of hard work had a horrible mess…read more(not to mention all the dust). Calling JP Hardwood Floors is the best decision I've ever made! This guy really knows his stuff. He was professional, efficient and honest. I could not have asked for a better turn out, and still can not believe my floors are so beautiful!

Had someone come out and to give us a quote for garage floor and cabinets. Did not seem interested…read moreor professional. Had no samples or catalogs. Did not check floor for moisture. Told us to look on the web for ideas. Two days later no quote or communication. Would not waste your time.

Jack and Beth are the best. Our garage floor turned out beautifully. They were professional and…read morefriendly all the way and at an affordable price point. We highly recommend them for your project. You won't be disappointed.

Bought our Marques hot tub here 2 years ago! It has been excellent! Great service and the best…read moreprices around!

I had air coming out of the jets in my in-ground pool. One call to Pleasure Pools where I buy my…read moresupplies and they got me in contact with the nicest of men who knew his stuff around pools for a immediate service call. Problem fixed and 2015 looks like a great swimming year again! Thank you so much! If you want customer service who cares, use Pleasure Pools like me!

We were aware of a small moisture problem in our walk-in crawlspace when we purchased our home…read morenearly two years ago. The inspector wasn't concerned about the mold, but recommended a more robust vapor barrier and continued use of a dehumidifier. We had both installed before we moved in. After about a year, the crawlspace seemed very damp, so we contacted three companies (not Intellivent) to explore solutions including encapsulation. All three companies recommended encapsulation, and we chose the highest end solution, which included a commercial grade dehumidifier and sump pump. The installation of the bright white liner gave our crawlspace a clean look and fresh smell - the musty odor under the house was gone! We read online that encapsulation can cause a "cat urine" type odor but the installer assured us that this was not a common problem and certainly not in our area (upstate South Carolina). However, within six months, after returning from a weekend getaway, we came home to the dreaded "cat urine smell." It was seeping up from the vents throughout the house. We were horrified. We emailed the encapsulation company and they admitted, "From time to time we do have customers who say that they have noticed an unpleasant odor after an encapsulation. Often the cause of this is the insulation between the floor joists. ... If you'd like we can remove the current insulation to attempt to remedy the odor. The total cost for that service would be $2400." This was a drop in the bucket compared to what we paid for the encapsulation, but we were concerned that they were suddenly admitting--in writing--that this is a known problem. And they couldn't guarantee that this would fix the problem. We felt we couldn't trust them. We wondered why they wouldn't include insulation removal as a part of their process if it causes this horrible odor for ANY of their customers. The smell was bad enough that we couldn't enjoy our home. It interrupted our sleep. I was embarrassed when we had visitors and couldn't fathom having overnight guests. I was in full panic mode. I seriously contemplated paying someone to rip out all of the encapsulation material. I dove back into online research which only fueled my panic. It's awful to hear how many people have this problem. But then I came across Michael Masserang's videos for Intellivent on YouTube. It was the first time I heard such a straight-forward message about the problem. And when he said "don't panic" and "this can be fixed" I wanted to cry. Could it be true? The team came all the way from Moorseville to assess our problem and assured us -- with a 100% money back guarantee in writing -- that it could be fixed. The Atmox system has been installed for nearly a month and we could not be happier. The installation team was efficient and professional, and left our space cleaner than they found it. The bad odor in our home disappeared almost immediately and the odor in the crawl space is greatly reduced. We're sleeping soundly and enjoying the fresh air in our home. If you are experiencing this problem I highly recommend that you contact the good folks at Intellivent. It's going to be okay!

Had Bill come to the Dealership and eliminate odor in 2 vehicles. Excellent and would recommend to…read moreanyone