I'm a veteran and have known this man for 20plus years and he has never done us wrong until this…read morelast time. Gave him 5900 dollars to replace our heating and air unit and he never has. He is a thief, do not have him do anything for you.

Craig is not licensed for new installation and he can not be trusted. I had to have another company…read morecome in and fix what he did not even tho he was paid in full. I would not recommend him for any hvac work.

First off the two guys that came to install the outdoor unit just pulled there vehicle right into a…read morefreshly sewed yard. after getting them out of the yard and mud they went down and pulled in the second drive way and pulled right back into the yard again instead of staying in the driveways. Bad service right from the start. had the move again and they were extremely rude after that because of using hand trucks 5 feet further I guess. the install it and left without a word. the unit did not work. 3 days later they finally came back and hooked up a harness the installation guys failed to connect. now it is constantly froze and want work. 1st call it took till the next day to get a call back. then 3 days for someone to come out. 2nd call it was two weeks later a return call and two days for someone to come out after that. unit still freezing up. unit is a lemon and doesn't work. now a third call due to unit froze and not working. got a call from a very loud and disrespectful lady. and they are coming out 2 days later. did receive a call from David the manager and he talked to me as I was a stupid kid or something. saying things that were not true. you know the narcissist peeps way. terrible company, poor work, non professional staff and want ensure they products work nor stand behind them. just give you the run around I guess until you go somewhere else cause they already have there money. wish there where some negative stars to give them. please stay clear of this business. they will rip you off.

Taylor completed work including replacing electrical outlets, hanging two light fixtures, and…read morefixing an electrical problem. He was prompt, pleasant and a joy to have in my home.

Luke and Chris of Carolina Air Experts are the best. Arrived on time and very professional. Worked…read moretogether like a fine oiled machine. Took out our old system and replaced it with a brand new AC and Heater. For any heat or AC needs call Carolina Air Experts in Morganton NC Ask for Chris and Luke to do the job for you. You won't be sorry. They even swept the floor when they were done. Luke and Chris deserve all the ATTA BOYS they can get!

Nick W was the service technician with Climate Control that performed the routine maintenance on my…read more air conditioner today. He called before arriving to let me know when to expect him. He arrived and was very polite. Nick gave me some useful information about air filters which will save me $$! He worked efficiently and clean up before he left. He reminded me that if I had any problems within the next 30 days, he would come back at no additional charge. I appreciate great service and I received great service today! I would recommend Climate Control to everyone!

Climate Control did the annual maintenance service on my A/C…read more The lady taking my call to schedule service and the serviceman were both very professional. The serviceman called ahead to let me know he was on the way. Wore shoe covers when in the house to check the thermostat and filter. I got the gas furnace and a/c service agreement which I think is a good deal. Very happy with this company.

If you are looking for a great WNC hvac company call Pyatt Heating and Air. The office staff is…read morevery attentive and normally responds same day. Our technician, Rusty is very knowledgeable and was able to get our heating system up and running after the hurricane. We will be lifetime customers of Pyatt !!!

Had a GREAT experience with Pyatt Heating & Air all around! Sarah was so kind and helpful when I…read morecalled in a panic about my HVAC going out before extreme cold weather. Jeremy arrived later that same day and returned with the needed part. About a week later, I had another problem over the weekend before another artic blast (that turned out to be a mouse, not anything related to them) and the owner called me back first thing Saturday morning and sent their on call person, who happened to be the same service tech, Jeremy, back out that same day before the cold weather. I couldn't be happier with the service, response time and very fair pricing!. Highly recommend. Thank you!

We needed a mini-split installed and had Morris Heating and Cooling do the work. Jody was the sales…read morerep that came out and quoted the system. He was very professional and timely. When it came time to install they sent Terry and Alejandro. Both men were top-notch, respectful and worked very hard to install the system. I can't say enough good things about our experience.

Appreciate the service and maintenance to my home HVAC…read more Most recently service completed by Larry D great job even willing to change filters with a smile!

The company replaced my failed air conditioner in a timely and professional manner. They are a…read morequality company that try to help the customer whenever possible.

For electrical services I have never had such a bad experience with a company. Last year Shannon…read moreFoster said he would come out & do some electrical work for us (elec to above ground pool filter, wire generator into panel). He never showed up or reached out. This year Shannon comes out & quotes the job, I get the quote & it is acceptable. I have left 2 messages at the business to schedule.....nothing, crickets. How do you do business like this? You should be ashamed of yourself.

Ok today wasn't exactly inexpensive but I have to be completely honest, Cody, the tech knew his…read morestuff. He was pleasant to talk with about the necessary repairs. I greatly appreciate the level of service and the time spent explaining why those repairs were needed. The office said the Tech would be here at 11 am and he was here on the dot. My AC and gas furnace are back up and running correctly. Thank you for everything!

Horrible experience with this company. Charged me $500 and fixed nothing!!!! Part of the charge was…read more$290 for a thermostat I can buy on Amazon for $150. Their response, we don't buy from Amazon. I told them on the phone I could buy a thermostat and they told me they had one. I see why they wanted to use theirs now. Price gouging. They did absolutely nothing but tell me my 2 week old filter had a thin line of dust on it and that my thermostat wasn't secure. Said my issue might be a thermostat. NOTHING changed after their $500 bill. Rude on the phone when I tried to discuss the charges. Will NEVER use them again and I highly suggest anyone reading this doesn't either. LOOK ELSEWHERE.