WARNING: DO NOT BUY A VIVINT SECURITY SYSTEM -- You'll Regret It!…read more I wish someone had warned me before I got stuck in this mess -- so let me be that warning for YOU. Vivint locks you into a 5-year contract that sounds great on paper but turns into a nightmare fast. The reps sound helpful... until it's time to actually fix something. Then you're bounced around from department to department, nobody has real answers, and the solutions? Nonexistent. They're quick to take your money, but if you need help or want out? Good luck. I recently sold my home and sold the Vivint equipment with it -- thinking, naturally, that the new owner would take over the service. WRONG. Vivint does NOT require the new homeowner to take over the contract. Even if they agree initially, their sales reps can and will talk them out of it. Yes, you read that right. So now guess what? Vivint is charging both ME and the new owner for the same service at the same property. Even worse? Because the panel is still at the old address, I can't access my account, update anything, or unlink my info. Their tech system literally doesn't allow them to separate the panel from the original account. Their solution? "Buy more equipment at your new place" to finish the contract -- to the tune of $1,000+. Or, cancel early and pay 50% of your remaining contract. Either way, you lose. Lesson learned the hard way: If you still move forward with Vivint (and I highly suggest you don't), then make sure your sales contract with the buyer includes a mandatory service account takeover. Honestly though? Just don't buy from Vivint. Their customer service is garbage, their system is flawed, and their business model is shady. Save yourself the stress, the money, and the BS. You've been warned.

Our Representative and Installer were great - Vivint is a legit company that protects your home,…read moregarage, and lets you know who is coming from guests, unwanted people, visitors and home deliveries.

We had an alarm sound off on our alarm system and they notified us right away. We tried to silence…read morethe alarm for a day to see if it would go away. It did not so they tested it and turns out that the battery was low. They came out first thing this morning to replace it. It was very quick and the technician, Ricky, was helpful and patient. It was free to replace! What a great value.

I have been using Alarm detection for about 36 years. I have had other offers from other alarm…read morecompany who try to win me over. I will not even consider another company because I don't feed I will have the same service . Alarm Detection cares about their customers and does everything in their power to keep your as a happy customer. Russ , the service person is an extensive of their service. I am treated with dignity as well as feel that he is doing his utmost to keep me in the loop. all in all I am very glad that I am a customer of alarm Detection. roberta teitelbaum

Having quality security was a major priority when we established our new Headquarters in Evanston…read moreIllinois- as our team serves more the 1,600 youth and reaches more than 4,000 family members each year through afterschool and summer learning programs, clinical counseling, street outreach, and parent engagement programs. We required a system that was easy-to-use but delivered quality surveillance footage. The system was designed with panoramic or 360-degree cameras which reduced the total amount of cameras needed to cover key areas and allowed for the beauty of our facility to shine in which we were awarded Excellence in Design for New Construction at the 2017 Design Evanston Awards. Having Umbrella Technologies on the construction and planning team was of great value to our organization and after the system was turned over to our administrative team they were responsive and continued to answer all of our questions. We have on-going training planned with them & are very thankful for the video surveillance system they designed which serves to keep our staff, children and families focused on what matters. Kelli-Ann Alcott Operations Manager Youth & Opportunity United (Y.O.U.) Evanston, IL

I've been working with Umbrella Technologies for nearly 2 years. Whenever I need something I email…read moreor call the COO and Founder Thomas Carnevale. He has always taken the time to help us with whatever we needed. On multiple occasions he took the time to do online demonstrations on their products and answer any questions that we may have had. They also provide advice on camera placement and what materials will be needed to make them operational. Thomas also does not try to up-sell or try to sell you things you don't need. He is honest with his evaluations and his quotes. Umbrella Technologies and Thomas have earned our business for all future camera purchases and I'd recommend them to other colleges or universities for Campus Security Services. Andrew Davis- Director of Campus Safety Monmouth College

I recently moved and Carolyn at Forest seamlessly guided me through the process of getting…read moreeverything squared away in my new home. She attentively listened to my wants and needs and made it happen and she even showed up on the installation days to make sure everything was correct which was a plus. The techs, Brent, Giovanni and Anthony worked hard to get the job done in a timely manner, as I was on a time crunch to get everything up and running. They were clean and precise. Thank you, Forest!

We have a Forest Security System in our new house purchase. We didn't get or lost codes for the…read moresystem and it beeps all the time. I called Forest and it seems if I'm not renewing service they can not help me. They transferred my call to Sales but I was kept waiting so I finally hung up. Forest is just another company trying to screw people it can't reel in as a customer. Hate to be a real customer. How would they treat me then, once I had given them money?

This year I've been all about trying new services instead of sticking with old mediocre ones. After…read moreseeing these reviews, I decided to give these guys a try, and they didn't disappoint. I reached out and Don came by the next morning, and gave me a quick and simple quote that blew the other guys out of the water. He was quick and professional, and fully delivered with terrific quality cameras. We have had two small issues since then (not to do with the quality of work, just minor snafus) and Don responded to me right away and helped me fix the problem. These guys will be my first call the next time I need anything like this.

Chicago Security Surveillance: Don was fantastic! Professional, informative, efficient are words to…read moredescribe his company. He told us exactly what gear we required for our little home. GREAT JOB, DON! 5 STARS!!!!! THANKS AGAIN!

Pro Video Security backs up their work. And they're easy to work with -- and honor their word. I'd…read moreeasily work with the team of Perry, Max, and their subcontractors again. Last summer, we had a break-in at our condo entrance, and found a need for a Full Length Interlocking Door Guard. (Highly recommended as burglars love to shimmy a screwdriver between your door and lock & open into your place easier than a SPAM can.) Pro Video Security let us select the guard. They gave a great bid to put install. We even chose to do 2 doors, given their great rate. Flash forward to 6 months later we found a small (but significant) installation error on one of the doors. Rather than haggle and hassle, they came right out and fixed it at ZERO extra cost. (As expected.) On top of that: The fix came right on time. We caught this picture of a rather infamous trio (USPS is after them) trying to break in and being foiled by the door guard. SEE PIC.

I started out with Provideo Security around 10 years ago when I was looking to install cameras in…read moremy yard, following an incident where two of my dogs got bitten by a rattlesnake. I wanted to be able to keep a watch on the dogs and also of course on my house in general. I bought the equipment from Provideo and I am all the way in California, so I had a local person install the equipment for me, and Perry took over the remote customer service, which has been far above and beyond what anybody could ever expect from customer service. If anything goes wrong, he is right there ready to help me fix it and get it up and running again. I could probably find someone locally, but there is no way I would ever find such great, friendly, knowledgeable customer service. So wherever you are in the world, these guys are the best! Thank you, Perry!

I'd been looking for an experienced technician to repair a couple of my security cameras for quite…read moresome time. I hadn't had any luck finding a reputable company asking friends, family, or neighbors, so I decided to google local companies who might be able to help. That's how I found Video-Comm. The reviews looked promising, so I gave them a call. Rafael answered and agreed to come over the same day. I told him the cameras over my garage were out, and he agreed to try and repair them. Rafael told me there'd be a service fee plus the cost of labor. He quoted me a conservative estimate of about $300. Rafael and his colleague Diego arrived on time and ready to work. I left them to work in the rear of the property while I tended to my yard. They worked diligently for about three hours before successfully repairing the cameras. It turns out that the wires needed to be replaced. Rafael and Diego replaced the existing wires with copper wires and rewired them. I'm not sure of all the technical jargon, but that was the gist of it. Rafael and Diego had their own truck that had all the equipment they needed. They were quiet and respectful of the property. They cleaned up after themselves, leaving the space as they first encountered it. The final bill was $308. I found Rafael competent, professional, and affable. I'll definitely be calling him again if necessary. In fact, I asked him to send over a quote for an upgraded set of cameras. Now that I've found someone I trust, I'll definitely get new cameras sometime soon.

I hired Video-Comm Security to install security cameras on my mixed-use property, and they did an…read moreoutstanding job! I request service and they came out on a Monday afternoon for a free consultation and property inspection, and by Wednesday afternoon--just 48 hours later--they had installed four high-quality cameras, set up a monitor, and provided an easy-to-use app for remote viewing. At a great value as well. The installers were professional, efficient, and meticulous, ensuring everything was set up seamlessly. The quality of their work exceeded my expectations, and I couldn't be more pleased with the results. I highly recommend Video-Comm Security and will absolutely be using them again in the future!

I had Watchtower install cameras at my house after some vandalism.Ryan and crew worked very hard…read moreand professional installing cameras.Would recommend for sure and the system works great.Sincerely Bill Leopold

From the owner: Watchtower Security is Authorized Brinks Home Security Dealer. Watchtower Security has been your…read moreone stop alarm and Home security company in the Romeoville / Crest Hill / Plainfield area since 2007. We understand how important it is for you to keep you and your loved ones safe from harm. That's why we offer a wide range of products that can be customized to meet your needs. Our specialties include home & business alarm security systems, medical alert systems, and camera systems (CCTV). Contact us to schedule your appointment today!