We have used Suzanne and Barton Hills Mortgage 4 times. I think the best part of our experience was…read moreSuzanne treating us like family. My wife and I were home buying novices (and eventual refinance rookies as well). Each time, she was such an incredible resource to us. Each time Suzanne has been fast, thorough, and thoughtful. There may be a lot of options for possible mortgage brokers, but if you want to really be taken care of - go with Suzanne and her team at Barton Hills Mortgage.

New to Austin and did not know where to start with looking for a good mortgage broker. My wife and…read moreI met her husband Scott who we used as our Realtor. Scott's recommendation for Suzanne was 'she's the hardest working broker out there', and indeed she was. Aside from that I saw her reviews on Yelp and we talked for at least an hour and clearly she is prepared to explain what a good broker should do for their client. Suzanne really knows this business and has weathered the storms of real estate. Emails and phone calls were always quickly returned. We we able to close our loan in 20 business days - amazing. Might have been faster if I had gotten forms back to her quicker. It was also great to work with a husband/wife team. Scott is an incredible Realtor and we had complete faith that he would find us the right house and handle the negotiations professionally.

Carmen Kim was so awesome to work with the the home buying process! She set up a consultation…read moremeeting with us to determine our needs and figure out what we wanted in a home. She then set up regular e-mails through the MLS for us to look at and let her know our thoughts so she could help narrow our search for the right home. When a house suddenly came available for us to get in on quickly, she was very quick with communication both on our end and with the builder. She made sure that we were the first in on this home because she knew it wouldn't last. Plus her standing positive relationship with the builder helped us out immensely to get in on it before the house even hit the market! Additionally, she celebrated the victories throughout the process including when out offer was accepted on this house and when we accepted an offer on the house we we selling, even though we were working with another realtor in another city for that sale. Lastly, Carmen did everything she could to help take the stress off of us. I was 6 months pregnant during the time we found a house and were closing. She did what she could to take things off of my to-do list to help make my life less stressful. She went above and beyond in this area. When we realized the house we were buying didn't come with blinds, Carmen called a blind company on our behalf, set up the appointment for the windows to be measured and managed all the communication with the company. This helped to take that worry off of my plate. I cannot recommend Carmen enough!

**Update - 12/2025** Reinae helped us sell the original home…read morewe bought in South Austin and went all the way to help us get top dollar for it. Her advice in how to present and stage it was so on point and her patience and updates along the way (since we were obviously anxious) really gave us peace. She also helped us purchase the new home we are now living in and we couldn't have found a better "diamond in the rough" that we can put our touch on. Reinae has given us more great advice there since it's a 100 yr old home. We trust her implicitly and I don't take that lightly with investments of this size. If she's available and able to help you, don't miss out on working with her.

My wife and I were first-time home buyers and went with Bramlett Partners based off reviews online…read more We ended up being contacted by Kiel Schmidt who was very professional and thorough regarding what the entire buying process would look like. He provides very clear communication regardless if you prefer calls/emails/text, and he was very accessible throughout the whole process. This was especially important as we were buying from out of state with the intention of moving to Austin soon. Kiel gave us recommendations for what pricing to start with and helped with negotiations as well as giving a recommendation for a home inspector so that we would be well prepared on the condition of the house during the option period. Negotiations were data-driven with comps in the area and he also provides monthly market analysis. I would definitely recommend Kiel for home buyers!

Carson was my buyer's agent when I was a first-time homebuyer, and I had a fantastic experience…read moreworking with him. He helped me sort through my priorities and ultimately find exactly the house I was looking for. Over the years, we regularly kept in touch about the market and my home's value. When it came time for me to move, there was no question that I wanted Carson to be my seller's agent as well. His advice on pre-sale preparation and pricing made a real difference. We received an offer within two weeks, while many other units in my development had been sitting on the market much longer, even after price adjustments. Having an experienced, knowledgeable agent like Carson guiding me through both buying and selling made all the difference. I would absolutely recommend him.

Ryan, Jay and the entire team at Security National were BEYOND helpful during my refinancing…read moreprocess. They made everything so easy for me and my co-signers (who live across the country!) and I could not be happier with the outcome. They also connected me with a home insurance agent as I needed a new plan and I was able to save even more money! Saved big bucks during a tough time and now I have my go-to folks! Thank you SecurityNational! Thank you Ryan, Jay and the entire team!

Had the best experience working with Leahy Lending! I had a extremely complicated situation with my…read morebuyers and Ryan and James saved the deal and were wonderful to deal with. I highly recommend these guys! Trusted and true!

Incredibly Honest and Trustworthy Realtor…read more I can't say enough good things about my experience with Paul Reddam. Most agents are eager to close a deal, but he took the time to truly understand my situation and gave me advice that wasn't in their own immediate interest--they actually told me not to sell. After evaluating the market and my financials, Paul explained that selling right now would likely lead to a loss and wasn't the smartest move for me. That level of honesty and integrity is rare, and it's something I deeply respect and appreciate. It was clear that he genuinely had my best interests at heart rather than just trying to make a sale. If you're looking for someone who will be upfront, ethical, and truly on your side, I highly recommend Paul. I'll absolutely be working with him again when the time is right! --Danny N.

I had such a smooth experience working with Paul and Marquette to sell my rental home. They told me…read moreat the outset what to expect, what challenges we'd need to address, and how long the process would take--predictions that all proved to be spot on. Marquette had a great instinct for who would be interested in buying the home then helped me attract them. She gave solid advice on what repairs were and weren't needed and how to stage everything, and then wrote marketing materials that showcased the home beautifully. Once the house was ready to list, we sold quickly to pretty much exactly the type of family Marquette predicted, and for the price I expected. Paul and Marquette communicated promptly and clearly throughout and got me through the process with minimal stress and no surprises. I'd recommend Homesville to any buyers or sellers.

Justyn LeFebvre and the team at Strub are the best in the business. Justyn mobilized a team that…read moredid painting, repairs, pictures, advertising, staging and listing. His operation was so smooth, that by the time we listed, we had offers waiting. His pricing was perfect to create interest but also right in the sweet spot to bid up. Our home in Travis Heights was sold in less than a week and I still can't believe the final sales price. Side note: After staging, I considered keeping the house as an Airbnb, but the price was too good.

Mark truly did an amazing job on selling our duplex! Our property was a unique one, and he was…read morequickly able to assess the best way to market it. As a former salesperson myself, I marveled at how well he managed us, the buyers, and the whole process. He truly took it all on, and we were able to be way less stressed and less burdened than any other real estate deal. In fact, after working with about 6 realtors in other transactions, I would definitively say he was the absolute best! Truly a gem. I will recommend him to friends and family for a long time!

Chris was very helpful while we were going through the loan process and offered great rates. When…read morewe had an issue with our appraiser he was able to get it resolved in time for our close. Thanks Chris!

I wouldn't recommend this company to my worst enemy. They started out fine, but 2 years into our…read moremortgage, they said our taxes were late, which we paid directly to the county we live in. My wife spent a year dealing with these idiots. Their customer service sucks and their right hand doesn't know what their left hand is doing. We finally got is sorted out, however, they initiated an impound. Another year later and we get a letter saying they are readjusting our yearly taxes and now want a $2,000 reserve. We've decided to consult with an attorney. We never pay anything late, and our FICO is o er 800. They are scam artists.

Horrible!!! Never have had more issues with getting maintenance resolved than trying to work with…read moreAngel. We have been waiting for months for the master bathroom shower leak to be fixed. We have rats in the dryer due to their being no vent covers in the house (per the person they sent) now they say it's our issue. We went 3 weeks without laundry because the electrical panel was rusted and the breaker caused the whole house to lose power multiple times. It takes weeks to get updated, if you get any at all. Never rent a property with them, you'll be living with leaks, mold and rats . They also sent the most unqualified people to try and fix things.

Our family just acquired some property in Texas through MR at the beginning of this year. Everyone…read morethere has been amazing, and specifically for this review, they did a fantastic job leasing several units. We closed in early January and by mid March we were fully leased! Kelli and Victor of the leasing team were so great to work with and were super responsive. Looking forward to continuing to work with the gang through property management and any future leasing. Thank you!!

Worked with Tera on many loans. Her and her team are fantastic, cannot say enough good things. She…read moreis professional, extremely knowledgeable, helps explains the process, makes transactions smooth and ALWAYS GETS YOU A GREAT RATE. She's is fantastic!

Tera was a true joy to work with for our home loan! She is seriously amazing. I highly recommend…read moreher with my full confidence. Tera worked with my wife and me very closely through the entire loan and closing process. We are first-time home buyers, and she always took the time to walk us through everything in a very clear and easy to understand way. She's a great communicator, and we definitely appreciated her patience with us! Also, she is an incredibly hard worker and had super fast turn around times for anything we needed. She was very responsive, and kept us in the loop at every stage of the process. We knew we were in good hands with Tera, and we are so very thankful we had the opportunity to work with her. We couldn't have asked for a more positive experience. From the bottom of our hearts, thank you Tera!!! You're the best.

They did a horrible job selling my home-left everything on us including setting up the lockbox and…read moreputting up the for sale sign. Did not come and look at the house even once until the night before it went up on MLS. We sold our home quickly-1 weekend. We asked them to find a home for us to buy while we prepared our home for sale. Moxie realty was unable to find one home to show us during the entire contract period which was over a month. When my husband and I found a home for sale on our own during the weekend our home went on sale, our moxie realtor could not bother herself to show it to us as she was on vacation over the weekend. Yes, you read that right. She went on vacation the day our home went on the MLS. She was too busy to arrange for someone in her company to show it to us. Additionally, when we brought to her a home we found on our own, she put in an offer on our behalf. Unfortunately, she screwed up and stated it was a va loan instead of a conventional loan. In a sellers market, va loans are not competitive as they require more stringent inspections. We lost out on this home even though we were the highest bidder. The broker stated that we didn't lose out because of the Moxie realtor, but because the other bidder knew the selling agent. The best part of this whole fun fest was when the owner/broker yelled at me when we told her we would not be repairing anything on the home we sold since we had 2 backup offers and it was a sellers market. Our garage door stopped working during the weekend we sold our home. Instead of representing our interests and backing up our decision, she raised her voice and berated us as she thought the deal would fall through. We forwarded a tape of her interaction with us where she raised her voice to a competitive company who now uses this as an educational tool on what not to do to your client- Their annual Ethics class. The broker/owner offered me $4k to sign a nda-non disclosure agreement to keep my mouth shut on their horrible business ethics, but decided my freedom of speech was worth more. If you want a great realtor, contact Tara Biesboer in New Braunfels. She helped us find our current home and executed the purchase without any problems. Avoid Moxie Realty at all cost.

This is just a short review. But Justine and Mishell have been tremendous, I could not have asked…read morefor a more thoughtful, courteous, friendly, and above all, professional realtor. It's a jungle out there right now ( 2021) but we got through it fantastically. They're just great...