They did a horrible job selling my home-left everything on us including setting up the lockbox and putting up the for sale sign. Did not come and look at the house even once until the night before it went up on MLS. We sold our home quickly-1 weekend. We asked them to find a home for us to buy while we prepared our home for sale. Moxie realty was unable to find one home to show us during the entire contract period which was over a month. When my husband and I found a home for sale on our own during the weekend our home went on sale, our moxie realtor could not bother herself to show it to us as she was on vacation over the weekend. Yes, you read that right. She went on vacation the day our home went on the MLS. She was too busy to arrange for someone in her company to show it to us. Additionally, when we brought to her a home we found on our own, she put in an offer on our behalf. Unfortunately, she screwed up and stated it was a va loan instead of a conventional loan. In a sellers market, va loans are not competitive as they require more stringent inspections. We lost out on this home even though we were the highest bidder. The broker stated that we didn't lose out because of the Moxie realtor, but because the other bidder knew the selling agent. The best part of this whole fun fest was when the owner/broker yelled at me when we told her we would not be repairing anything on the home we sold since we had 2 backup offers and it was a sellers market. Our garage door stopped working during the weekend we sold our home. Instead of representing our interests and backing up our decision, she raised her voice and berated us as she thought the deal would fall through. We forwarded a tape of her interaction with us where she raised her voice to a competitive company who now uses this as an educational tool on what not to do to your client- Their annual Ethics class. The broker/owner offered me $4k to sign a nda-non disclosure agreement to keep my mouth shut on their horrible business ethics, but decided my freedom of speech was worth more. If you want a great realtor, contact Tara Biesboer in New Braunfels. She helped us find our current home and executed the purchase without any problems. Avoid Moxie Realty at all cost. read more

This is just a short review. But Justine and Mishell have been tremendous, I could not have asked for a more thoughtful, courteous, friendly, and above all, professional realtor. It's a jungle out there right now ( 2021) but we got through it fantastically. They're just great... read more

Mishell at Moxie helped us with info to get our house ready to sell. We followed her advice. It was hard work to get an older house ready, but we had competing orders and ended up above our asking price. Mishell was very responsive to our many questions. Since we moved out of state, she coordinated a mobile notary to help us close. And she helped us find a really nice realtor in Maryland who did a great job finding us a house here. I recommend Mishell and Moxie. read more

Mishell helped my husband and I find the perfect home for my mom. We had some relatively specific parameters and her knowledge of small towns around Austin, market influences, lending options, old homes, and various other things we would not have taken into consideration was invaluable. Her passion for what she does clearly shows, and we're looking forward to working with her again to purchase an investment property! Highly recommend Moxie Realty! read more

"OK. I want an awesome vintage house in a hip neighborhood for under $200k. NO granite or travertine!" What most realtors would say is "Yeah. Rub a Lamp." Justine has her finger on the pulse of what's cool out there. I would not trust such a big thing with anyone else, ever. Not only did she hook me up with an awesome mortgage company, she spent an entire year helping me find the perfect place. I saw so many houses and put in so many offers, changed my mind a couple of times, and she did not lose patience with me. When houses had multiple offers, she fought valiantly for me, sometimes spending an entire day submitting offers and countering. She worked so hard for me, and I am forever in her debt. I love my house! It is exactly what I wanted. Justine rules the Austin real estate world. I can't wait to see what she can do on the seller's side! read more

I own a house now that I LOVE! Even though I own a business, I was a first time home buyer, so everything was new and confusing. But my agent, Mishell Kneeland, was able to make everything clear -- she went above and beyond in working with my schedule (I have a small child and I own a restaurant, so I work hours that are not the same as the bank/mortgage people, title companies, etc.), understanding my taste, and dealing with every aspect of the negotiations, so I didn't have to. Sometimes I would change my mind about what I wanted -- some days I felt like I wanted modern and new, and sometimes more traditional. Mishell happily showed me both kinds of houses, was patient when I wasn't sure, and never made me feel like she just wanted to sell me something to be finished. I felt confident knowing that Mishell would work hard to get me the best house for my family and always protect my interests through every step. And even though I had to be the one to ultimately make the decisions about what houses to make offers on, Mishell offered opinions when I needed them that were based on her experience and how well she learned me and my needs. She also looked at the long term for each property we looked at and I know she'll be there for me if I need her in the future. My financial situation was probably difficult, as I own a new business, so didn't even have two years tax returns. Mishell found me a lender that was willing to work with my unusual situation, and made it work. I absolutely would recommend Moxie Realty to all my friends (and HAVE to my mother, a former real eastate agent herself, who is now using them). And you should use them, too! read more

When it comes to buying a house you need someone who will listen to you and respond to your requests. Working with Justine @ Moxie was effortless. Her attention to the details of what we wanted delivered us the perfect house. Justine goes above and beyond before and after you have signed on the dotted line, she is truly a real estate agent you'll want to keep for a lifetime. Without blinking an eye I would highly recommend Justine. read more

We had the pleasure of working with Mishell.She helped us with sale our first home and purchasing a brand new home. I was immediately impressed with the staging consultation and real 3D tour they provided. I am positive these things played a huge role in getting our house sold so quickly. From the initial meeting to weeks after closing on our new home, Mishell has been available to answer any questions or concerns we have had. It took us several weeks to find the perfect home for our family of 6. Mishell never once rushed us and even helped carry our baby through many open house tours. We also had the pleasure of meeting Justine, who stepped in to show us a home. These two ladies work seamlessly together. If you're looking for an amazing realtor these two ladies are the best! I can't say enough good things about Mishell. She was truly a blessing for our family! read more

Mishell worked through a 1031 tax exchange with me. She made great referrals and her attention to detail is a highly valuable asset. She untiringly provided cash flow analyses for my investment properties and helped me make excellent fiscal decisions. read more

Moxie ladies are a dynamic duo! They take the stress out of the home buying/selling process. They have helped us buy and sell 3 of our homes and we will continue to work with them for years to come! read more

My favorite realtor came through again for me on a quick closing and a selling of a property above asking price! Moxie is wonderful, I encourage everyone I know to choose them as their realtors. Mishell and Justine are amazing! read more

Teri R suggested how great an agent Justine could be (http://www.yelp.com/biz/moxie-realty-group-austin#hrid:9EEhew3RhfZCKdjhB0ZVLA). I was able to experience Justine's deceptive tactics as a seller-agent (she was representing herself) from the buyer's end and lost out on the $8000 first-time home-buyer credit in the process. Justine was not up front about her loan status with her bank. In the beginning of the process she claimed that the bank was about to foreclose on the house but that they would allow her to sell it if we gave her a preapproval letter with our offer. Two days before closing Justine contacted my agent and the title co to let us know the bank would not allow the sale to go through and claimed to have no idea why. After the first extension of the contract we found out that Justine had actually filed a suit against the bank to stop the foreclosure; when she dropped the suit the bank ended up sending the home to short sale proceedings rather than just sell. I find Justine's actions unforgivable because of her piss-poor effort to keep my agent or the title company informed. She stopped returning phone calls and emails (I guess that's the "moxie"). Occasionally she would send a half-hearted effort at a "status update" which tended to be an email along the lines of, "I sent the agent my forms!" Unfortunately, she sent this same email update to the my agent a week after she sent it to the title co. In the end she defaulted on the contract. I've recently noted Mishell's response below. I'd like to reiterate that Justine's communication to my realtor and the Title Company was absent for weeks at times. In the final weeks of the contract she stopped returning calls and didn't even sign the final addendum. read more

Update: It's tax time, and we received an email from Mishell and Justine giving us info on our property appraisal numbers. Even nine months later, Moxie Realty Group is *still* looking after us. Thank you Moxie! read more

My husband and I were first time home buyers and we probably wouldn't even have bought a home if it wasn't for the knowledge and patience of Mishell and Justine. It was so nice to work with down to earth, normal people with no pressure and lots of understanding. We love our house and our neighborhood but after having a baby we may need to upgrade sooner than we thought and we will definitely go with Moxie. I can't recommend them highly enough! read more

My husband and I just bought our first house together and everything was going along smoothly until the last three days before closing!!! Due to a huge error on the bank's part, everything was turned upside down in the last three days and our closing date was moved back three days....during these few crazy stressful days Justine held things together and tried her best to keep us positive and assure us that we WOULD close on time now no matter what! She went above and beyond her call of duty to make things happen and keep us as calm as possible. We did close on the new date and LOVE our new house! We couldn't have done it without Justine and Moxie Realty!!! read more

Justine and the Moxie Realty Group were Wonderful!! The only reason we have this home is because of Justine's diligence, knowledge and the connections she has made in the area. We weren't even looking in the area where we bought but found a wonderful house near downtown. When a bidding war broke out over the house, Justine made our offer (we were going through a bank) seem better than our competition's cash offer! She is the reason we were able to secure this home and we are so happy with the house and the location! She has also gone above and beyond her duties in helping us sublease our duplex! She has been extremely patient, easy to work with and calming in times of stress! She got the duplex leased immediately and took even more stress off of our shoulders! Go with Moxie! You won't go wrong! read more

Justine Smith is a great realtor! We would gladly recommend Justine and Moxie reality to anyone we know. We had a great experience she was extremely helpful to us as first time homebuyers. read more

When my wife and I decided to buy our first home we called Mishell on a referral from one of our close friends and she made the process incredibly easy. She showed us a neighborhood we weren't originally looking at and we couldn't be happier. Beyond getting us under contract and negotiating the sale she hooked us up with a great mortgage broker (Mike Coble @ Premier), got us hooked up with a highly qualified, personable and informative inspector and she got us in touch with a fantastic contractor (to make our kitchen not suck). Mishell was sick the day of our closing and Justine was able to swoop right in and help us through that without a hitch. All in all it was a great experience. We hope to buy a rental property in the not too distant future and I'll definitely be calling Mishell when the time comes. read more

I love the Moxie ladies! I honestly can't recommend them enough. I was referred to Mishell through some colleagues of mine when I was in the very beginning of the home buying process. I really was like a newborn baby, with no clue of what to do or where to look or how to avoid pitfalls. Mishell was extremely patient AND informative with me for the entire process. She was always extremely communicative and honest which, as a human making probably the largest purchase of my life, was invaluable. Another card Mishell holds that makes her a great real estate agent is that she's a lawyer. She saved me from a few sketchy contracts and gave me the plain-speak version of what to expect when I bid on a house. Not to mention she writes a mean proposal. Overall Mishell is a smart realtor who really made me (a lower income person looking for a house under 200k in Austin) feel respected and looked-out for. And I can't thank her enough for that. Not to mention the time that my mortgage lender backed out at the last minute and she helped me hustle and secure another lender in time to keep my bid on a house.. It's been one year since I've been a first-time homeowner now, and I can't be happier with my experience with Mishell. I feel like I knew exactly what I was going into when I signed my contract, and when something new comes up that I don't understand, she's always there to help me through it. Not to mention, the Moxie ladies send out e-mail to all their clients reminding them of important dates and providing them with the materials to apply for programs like the Homestead. Really, what more could you ask for? While I didn't work with Justine, she always came to show me a house whenever Mishell had another client, or couldn't see a showing, and was very punctual and cordial. Again. I love the Moxie ladies!!!! read more

Justine at Moxie was referred to us by an old trusted friend. We were visiting Austin and only had 2 weeks to look around. Justine was awesome! She jumped in and took us all over the place, we fell in love with a house she showed us right before we had to leave. She navigated us through the whole bidding, negotiating, purchasing, and follow through to the end from a thousand miles away!! Amazing!! She was such an incredible pleasure to work with, and really stood up for us and protected us through this very demanding process. She's a lovely person, with great integrity, and really knows her stuff! We would highly recommend her and the Moxie Realty Group to anyone! We felt very lucky to have been guided to her!! read more

My friend rents a property that is full of bed bugs, she has tried repeatedly since her first month to get help from moxie. If you only have a six month lease don't expect anything. read more

Selling a home can be a stressful experience. Mishell made it as stress-free as it could possibly be, and I felt that at all times she had my interests at heart. Her manner is cheerful, patient and highly capable. I would recommend her company to anyone buying or selling a house with great enthusiasm. read more

Justine handled selling my former home AND helping me buy my new one. She was positive and patient with any bumps or complications (since they happen to the best of us!) that came up and, in the end, she made sure I got into my dream home!! Mishell and Justine are a fantastic team and I had the pleasure of receiving help from both ladies during this process. It is evident they love what they do, and do everything they can to help people make good decisions. I HIGHLY recommend Moxie! read more

My mother needed to sell her house quickly but at a good price. Within days, Mishell met us with a report of other homes sold recently in the area and projected results for our sale. She had excellent knowledge of the neighborhood (off the beaten path- Pleasant Valley and Wm Canon) and even had been inside a few of the houses. She was available for any and all of our questions through the process. We closed today, less than a month before going on the market, in spite of the government shutdown, and with an offer 10% more than was predicted. The Moxie women were worthy of my trust, and, more importantly, worthy of my mother's trust. I can't tell you what a relief it was knowing Mishell was taking care of us. These women get it done!!! read more