We worked with Arlene who was incredibly thorough and proactive, efficiently managing all the details and back-n- forth. She went above and beyond at every step--from gathering estimates to guiding us through decisions, she made everything easier. read more

Arlene was willing to defer to me in preferences, but when I asked for her recommendations, was very willing to guide us. Parts of the house- selling went very well (4 offers within the first 4 days of being on the market!) , but other parts did not. It was a roller coaster ride, and she was able to let us know what was happening, and what our choices were. We hugely appreciated her honesty, and her insight. There were a lot of nuances, and things that we would not have known to look for. Thank you, thank you, thank you! read more

We have worked with Arlene Maze for over 15 years. Trime and time again she has found the right property for our needs. The entire team is professional and personable. read more

We had the incredible experience of working with Arlene Maze with the Dochen Reality Group to purchase our second home. Arlene is honestly everything you want in a realtor. She was incredibly resourceful, an A++ negotiator, knew what to look for, a great communicator, honest, and very experienced. In brief- she knows what the hell she's doing! Originally we started our home search with another realtor and decided to cut ties when we didn't think they were up to par with what we needed. We are lucky to have been connected with Arlene who exceeded our expectations. We purchased on a tight timeline after finding out we needed to relocate from California. Buying while living out of state can be stressful but we were in good hands. We leaned on Arlene to be present for the inspection and all of our walkthroughs. She knew exactly what to ask and where to push for negotiations under contract. With her help, we were able to get a house in a prime location under asking and with concessions. Arlene is also local to the neighborhood in which we purchased and has shared a handful of resources with us to help us get settled in our new place. Big thanks to Arlene and the Dochen Group! read more

Carol was an amazing realtor/friend throughout this process. She was empathetic and caring as our family navigated the sale of our home while moving to support family. She responded immediately and kept us informed on all of her ideas, showings and feedback. She treats everyone like family and that is so important. I have the highest of respect for Carol as a professional. read more

Arlene Maze is fabulous. She knows our neighborhood, northwest hills, like the back of her hand. She patiently and supportively guided us through every step of selling our house. From helping us decide on what improvements/ fixes would add value, to helping us make those improvements happen. From ensuring the house was staged beautifully, to knowing exactly how to price and market to receive the best offers. Not even a pandemic nor a historic freeze / water / electric disaster impacted her support for us. You can't do better. We could not recommend Arlene and Dochen Realtors more highly. read more

Leah did amazing at working with us to buy our ranch property and future dream home! She was patient and always willing to drive as far as we needed to, to hunt down the perfect property - looking at large properties outside of Austin is time consuming and not easy, but Leah was ALWAYS willing to go above and beyond. When we found the perfect one, she expertly guided us through the process of negotiation and handled everything professionally. We bought when the market was hot, and we were nervous we might not win the bid, but she helped us navigate everything and landed us our dream home! Thank you Leah, we couldn't have done it without you!! read more

Dochen Realty Group - Real Estate Services Near Me

After working with Carol to sell our Northwest Hills home, we're huge fans of hers, and we highly recommend her. She got to know us really quickly and helped us understand all the decisions in front of us as we contemplated selling our home of 18 years. She's well-connected in the neighborhood and introduced us to amazing people who helped us get the house ready for sale and helped us find a healthy balance between a showing home and a family life with our kids and pets. She helped us make decisions to meet our goals, and we're incredibly grateful for all of her help, great advice, and support through the process of selling our home. I wish we met her sooner, and if we knew how easy it would be to work with her, we would have started the process of selling our house even sooner! read more

My wife and I couldn't have asked for a better experience with our realtor, Dana Epstein. She was very communicative and remembered all of the details on our preferences. even as we discovered new ones throughout the process. We felt like she had our best interests in mind by how honest her pros and cons were on every home and location. We wouldn't hesitate to work with her again in the future. read more

It is with great joy we write this review for Arlene Maze and her team at Dochen Reality Group. When we moved our family from New York City to Austin unexpectedly this year, it was met with a great deal of quick planning, long distance conceptualizing, and good ol' stress. And we are here to tell you, all of that was easily extinguished by Arlene. Arlene was kind, humble, experienced and clearly looking out for our wellbeing in this journey. She took into account our very picky requirements - our deal breakers vs. our wish to haves, with great stride... our location for good schools was always top of mind to her as much as it was to us. We found our entire closing team with Arlene right down to our inspector and well before the end of it we trusted her beyond measure. There is no doubt that any future purchase of ours will be made through Arlene. Thank you! Evelyn and Derek McWilliams read more

Oh my, isn't Leah Gay Roustan just the absolute cherry on top of the Austin real estate sundae? She gently guided me through the maze of this topsy turvy market like a sweet and sassy little sherpa, and I felt super safe the entire time. I'm just tickled pink that she was a part of my real estate journey! A++++, indeed! read more

Hi Denny, Now that the process is over, we wanted to reach out to thank you for everything you did to help us find our next home. You went ABOVE AND BEYOND what we expected from our real estate agent. This was our first experience buying a home, and you made sure to understand our needs and guide us through the process. We couldn't have done it without you by our side. You were very patient with us and offered extremely valuable advice. Thank you for all your help! You are the best!!!! Mariana and Andres read more

Carol Dochen is knowledgeable, helpful and friendly. She found a house just right for us in our desired neighborhood (with very few properties available.) We received great support during and after negotiations and on through closing for communications with the seller and recommendations for contractors and other services. I highly recommend for anyone looking to buy and I also expect her agency would do an equally outstanding job on the selling side. read more

Nancy Taute is the best realtor in the world it seems. We saw a house that we really liked and our friend Christina recommended Nancy to us, she handled everything for us efficiently and patiently and seemed to work all hours of the night to get everything handled. We ended up closing in a month, and with the new laws on documentation that is needed to get through the loan approval process...that is quite impressive. She is also on top of her game, she was reviewing all of the closing documents and paperwork and catching mistakes left and right from the lending company. She is truly a breathe of fresh air when dealing with some pushy realtors. I highly recommend using Nancy if you are in the market for selling or buying a house! read more

Nancy Taute is amazing at what she does! My wife and I were first time home buyers (although I've had experience with realtors from working under a mortgage broker when I was in college) and we ended up visiting Carol Dochen's office because of the reviews here on Yelp. Nancy was assigned as our realtor, and I can't say enough good things about her. I'll just make a quick list: 1. She set us up to receive houses as they came on the market, immediately and electronically via email. The whole process of looking for houses was so easy! 2. She was helpful regarding financing, although she didn't push us to a specific lender or broker. She was solution oriented the whole way! We ended up doing something similar to "owner financing" in the end. 3. She drove us around and planned our drives efficiently and based on our preferences. She was very flexible. 4. She got us coffee (and the good stuff from starbucks). 5. She pulled up all the history and pricing etc etc etc whenever we were getting more serious about a house offer. 6. Her attitude stayed perfect, even when we backed out of a house and ended up going for a house that would have been half the commission for her. She never even talked about commission. (even though she deserves every penny, really skilled at what she does!) 7. She helped us through the bidding process. We were terrified because we had found the perfect house and a bid war started. We were the first to see the house, and yet we got into a bid war. Nancy guided us through the whole process, and the seller's actually mentioned that part of the reason they went with our offer was "our realtor was so nice and professional". 8. She helped us through inspections. We had a fear of paying for inspections and losing money, but Nancy had good solutions for this. (Just go visit her!) 9. She is one of the most organized people I've met. From cradle to grave, she was organized. She even packaged up everything for us regarding the house at closing. We are truly organized regarding our new house because of Nancy. She even did some real nice things for us at the end. And the gift card really helped right off the bat. We got some paint! 10. She is ethical. From beginning to end, she changed my original view of realtors. I have a lot of respect for this women. And my wife and I are truly blessed to have had her guide us through the most important purchase of our lives to date. I've got her number on my fridge (she sent me a mini-calendar) and I'll recommend her to anyone who talks about how we got our beautiful home. -David & Neha (Round Rock, TX) read more

Dochen Realty Group - First Christmas in our new home!!! You guys rock! - Real Estate Services Near Me

Stuart Slicis is a great guy and helped us navigate a difficult situation with our homebuilder. I'd recommend using him for a basic (non-construction) transaction. However, I'd be careful about interaction with Carol Dochen. Due to the difficulty and complexity of the situation with our builder (lies, misinformation, negligence), Stuart rightfully escalated the issue to Carol. I found Carol to be disinterested in standing up for her customer and driving resolution with the builder. In general, she seemed more interested in maintaining harmony in the builder / real estate agent ecosystem than working for her customer. This not only left Stuart (her employee) in a difficult spot, but also made our situation more difficult than it needed to be. Our builder promised me a concession to compensate for delays and negligence but went back on his word. Carol showed absolutely no interest in holding him accountable and ensuring he followed through. Additionally, she promised me she'd personally ensure the builder completed all items identified on our inspection report. Given this commitment, I found it disappointing that Carol not only didn't ensure this happened, she didn't even bother showing up when we reviewed the report with the builder. Contrary to Carol's word, many items on the report went unaddressed. In summary, definitely use Stuart for a basic transaction, but be careful about interaction with Carol and hope that your situation won't require escalation, because she won't have your back. read more

We had an awesome experience working with Patti Tauber (Patricia) from Dochen Realtors. She's extremely professional and very knowledgeable. Even if she was away, she would take the time to arrange for us to see places and send the comps and relevant documents etc.. She is fabulous! We would highly recommend Dochen Realtors (especially Patti). They are a great team who go above and beyond to meet your real estate needs. read more

When my husband finally persuaded me to start looking for a house closer into town so that our commutes to work weren't so long, I told him that we had to contact Carol. Carol helped me find the perfect house over 20 years ago, and I remembered her warm, personal service and how helpful she had been. Twenty years later, Carol helped us find the perfect house in less than two weeks (I had thought it would take months). The house had great potential, but it needed a major remodel to update the mid-1980s decor. Carol put us in touch with a contractor who was a dream to work with, and with an interior designer who was able to see the house and what it *could* look like and who was able to help us turn the house into our dream home. Along the way, Carol also steered us to excellent home inspectors, plumbers and other professionals we needed to work with. Of course we wouldn't work with anyone but Carol in the sale of the house in which we had lived for 11 years, and Carol had excellent and detailed advice on what we needed to do to get the house ready to list. (She was also a pretty good therapist when I called her more than once in tears from the stress from the huge remodeling job we were involved with on our new home, and the stress of having a painter in our current home daily for almost two weeks to paint and remove wallpaper.) Because of Carol's detailed advice on what we needed to do to make our home as attractive as possible to potential buyers, and some hard work on our part, we listed our house for sale and had a full price offer the next morning. Yes, really. Needless to say, we were thrilled. When we worked with Carol, we didn't feel that we were just working with our realtor. We were working with a friend who truly cared about us and cared about finding the perfect home for us. Carol goes WAY above and beyond the normal duties of a realtor. No detail is too small to escape her eagle eyes (which is why the homes she lists look as wonderful as they possibly can). She truly cares about her clients. We would never consult with anyone else in buying or selling a home -- but we love our new home so much that we will probably never move! read more

Dochen Realtors truly exceeded our expectations. Our agent is Dana Epstein, who worked patiently with us for over a year until, together, we found the right home. Dana exemplifies the definition of a professional. She is intuitive, attentive, and participative. It is for these reasons I strongly recommend Dana and Dochen Realtors. read more

We recently had the pleasure of working with Jackie Good when were looking to relocate to Austin, Tx. A friend recommended her and I'm so glad we found her--she is the best! We didn't know which area of Austin we wanted to live in, and she took the time to show us all areas and gave us honest feedback about each. It was wonderful to have such a knowledgeable and helpful guide through the process, and we were able find our dream home very quickly thanks to her! She also was extremely helpful through every part of the transaction, it's clear she really cares about her clients and works tirelessly on their behalf. Working with Jackie was amazing and I will recommend her to everyone I know looking to make a home purchase in the area. read more

After meeting with another realtor who left us feeling as though we had no chance at selling our house, we were introduced to Carol's team. At the introductory visit, Carol made it very clear that she knew the market and knew exactly how to sell our home. Carol was kind but also firm with what needed to be done on our behalf to sell our house for the price we were asking. We followed her advice and it paid off, our house sold in one weekend for full listing price. We were blown away. For the purchase of our new home we had the pleasure of working with Carol's associate, Suzanne. From the start Suzanne worked with us and our lender to position us to be a very competitive buyer which is needed in this market. Suzanne made the house hunting process fun but wasn't afraid to speak up when she had a concern. Looking back, my wife and I are very thankful that Suzanne played a solid voice of reason for several properties we passed on. After the sell and purchase, Carol and Suzanne continued to look after our best interest and provided us with excellent advice moving forward. We highly recommend Carol and her team to anyone looking to buy or sell. read more

Carol has sold 1 home for me helped me find my current home and currently found me 2 tenants for my rental property. I will NEVER use Carol Dochen Realtors again. Although at first glance, they appear helpful, friendly, and even "therapist" like, in my experience over 12 years, they are not "friends" , they are a business and conduct themselves that way. Maybe that's the kind of realtor you want? Not me. read more

The truth is that Carol was not "our" realtor. She sold us the house that we bought in N.W. Hills. But we now feel like she is "our realtor." It turns out that she sold this house years ago to the people we bought it from, and then when they listed it, they listed it with her. Carol knows houses, and she cares about the ones that she sells. Months after we moved in, we wanted to know who had installed the roof on our house, and she assisted us. We were worried that we had sustained hail damage -- we hadn't, but we wanted the previous roofer to check it out. A month ago, we had a repair we needed to do on our ceiling because a beam had fallen due to a faulty nail. Again, we called Carol. She came by on a weekend, noted that falling beams could be unsafe, called a contractor she knew, and also called her roofer to check that we hadn't had water damage that had caused the problem. Within the week, we had our ceiling repaired and improved with good nails, our roof inspected, and all at a very reasonable cost. I told my husband that I was getting spoiled and might expect all service to be so efficient! We've noticed that the houses she lists are always the most beautiful and well-cared for, and they also sell the most quickly. When -- if -- we sell, we will turn to her to put the house on the market because she really cares about her work, and it shows. Thanks, Carol! read more

I worked with Carol to purchase my first home. She was outstanding! Not only did she find me my perfect house at my target price, she assisted me in finding an outstanding person to paint and do my floors. Her flawless execution, responsiveness, and expertise during this process was invaluable. Additionally, everyone in her office was equally available, kind, and competent if Carol had prior committments. I can't imagine having gone through this process without her assistance. Highly highly recommend Carol Dochen Realtors! read more

Stuart Slicis with Carol Dochen Realtors, who recently helped us both buy and sell a home, is truly an exceptional realtor. He excelled in the diverse qualities required to be a first rate realtor: he was knowledgeable, personable, organized, and responsive while also having keen negotiating skills and an extensive knowledge of the Austin home market. He had the ability to view the big picture and understand our needs but also zero in on the countless details that are so important in a real estate transaction. He was unflappable in the face of the inevitable obstacles that can come up in real estate and with skill, adeptness, and good humor helped us quickly find good solutions and navigate our way through the process. Stuart was truly committed to finding us the absolute best house for our needs and in fact saved us from making a very costly mistake at the beginning of our house hunt even though it would have quickly closed the deal for him. We are thrilled with our new house and grateful to Stuart for helping us find and purchase it. In the same way that Stuart went far above and beyond what we have experienced with other realtors in helping us buy our home, so too did he excel in helping us sell our home. He has a keen eye for design and an exemplary knowledge of what makes a house sell. He told us exactly what we needed to do to make our house market ready, lined up the contractors we needed to get the work done, and staged the house beautifully. Thanks to Stuart, we had multiple above asking price offers within the first weekend our home was listed. He helped us evaluate and choose the best offer and our home sold for a super price in record time. Last but not least, Stuart's engaging personality and unfailing good humor throughout the process turned a potentially stressful experience into a fun and exciting one. Thank you Stuart! read more

Carol Dochen and her team recently helped us to find our forever home in Northwest Austin. Both Carol and her associate, Dana Epstein, were extremely helpful, responsive, and patient with us in our search. They really listened to our needs and wanted us to find the perfect home for our family. Carol has decades of experience and extensive knowledge of the Austin real estate market- we are so thankful for her guidance and support every step of the way! read more

Carol Dochen took time to listen to my wife and me. We had previously worked unsuccessfully with two other realtors to try to sell our former home in Northwest Austin. Carol had some great new ideas about how to better show and market the house. To our delight, she brought us an acceptable contract within less than three weeks of listing, and we closed last Thursday. We highly recommend Carol as an exceptional realtor with excellent marketing skills. read more

My wife and I recently enlisted Carol and Dana's help to sell our home and find a new one. They did a tremendous job on both ends and made the process painless. There were numerous times they went above the call of duty. Carol stayed at the house till midnight one night helping us stage and Dana met with contractors on our behalf. We highly recommend them and will use them again in the future should we decide to move. A++++++ read more

Carol and her team are amazing! Carol helped us sell our home and purchase a new one all within 30 days (and while we were out of state for part of that time)! Buying/selling is daunting and she tirelessly explained the process each step of the way and worked endless hours to guide us through to our final awesome result. Carol and her office are professional, responsive and incredibly friendly. I would highly recommend her to anyone looking to buy or sell a home and will definitely contact her again in the future! read more

Carol worked tirelessly and helped us purchase our dream home. When we moved down to Austin, people referred us to Carol. After the first time of meeting her, we knew that she would help us find the ideal house. Carol sat down with us and took the time to listen to our preferences. After that, Carol helped us for over a year while we were searching for the ideal house. She never had any problem taking us out on short notice (or on weekends). We were treated like family by Carol and all her staff at Carol Dochen Realtors. The entire process went more smooth than we could imagine. We could not recommend her and her firm more highly. read more

I have bought and sold three houses this year under some trying circumstances. Carol Dochen and her agency have made this process as easy as possible. Her knowledge of the market plus her problem solving skills are invaluable. She has the expertise to finesse some difficult situations and make everyone feel like a winner. Her integrity is refreshing in this day and age. read more

I gave a lot of thought to what real estate agency to choose, because I wanted a knowledgeable, experienced realtor who would guide us smoothly and quickly through the selling process. I chose Carol Dochen based on what I read on the website and from what I saw in reviews of their work. I couldn't have been happier with our experience in working with the Carol Dochen team. They are very professional and responsive and met every need we had throughout the selling process. This was our fifth interstate move, and the Austin side of the move was one of the smoothest we experienced. read more

If you want a realtor that really cares about what you want and won't let you settle for less, then Carol Dochen should be your choice! I told Carol that I was really picky and I would understand if she didnt want to take me on as a client. She has the patience of a saint! After looking at close to 100 houses over a 10 month period, she found us our house by sending letters to homeowners in our desired areas asking if they knew anyone who wanted to sell, and that is how we found our house! We also worked with Rebecca Levy in her office and my praise for her is the same. Whether you are looking to buy or sell, Carol and her team are the best!! read more

Carol did an amazing job for me ! In the process of preparing to sell my home, we discovered that the home had water damage, resulting in a 7- month ordeal with the homeowners association, insurance companies, attorneys and lots of repair contractors. Through it all Carol stuck with me, and given the time she spent helping me, she deserved 5 times the fee I paid her. Carol is a very caring person, a consummate professional, and I will never forget the tremendous help she gave me. read more