Mark was our loan officer for a complex purchase where 2 people were buying, and both already had…read moreother mortgages. Mark knows the ins and outs of homebuying, even in this complex scenario, and was able to answer our questions and provide all our options clearly. I've bought and sold a couple of homes now, and this was the smoothest mortgage transaction of them all. Considering how complicated my life was when making this purchase, it speaks well to Mark's expertise and the support he provides to his clients.

Did we buy a home? Yes Was it smooth during the time? Yes…read moreDoes Mark care about what happens as soon as he sells your loan? No It was during one of my initial conversations with Mark that I expressed how important it was to me that my loan was serviced with a reputable provider and that I worried about it getting sold and causing me issues down the line.  I had done my previous mortgage loan through Wells Fargo and since it was a large bank they managed my mortgage loan and it was really smooth. Unfortunately, I had heard horror stories from friends and coworkers who didn't go through large banks and had their loans sold only to experience issues down the line. Mark assured me that mortgage loans almost always were sold and that it wouldn't cause issues for me. He was 100% wrong. My loan was sold shortly after we purchased the home and Mark or someone from his team wrote down our address incorrectly on the paper work. This caused our mortage paperwork to be mailed to our neighbor. I almost missed my first mortgage payment because the information on how to pay was only included in the mail that had been incorrectly sent to my neighbor. I had to spend several hours on hold to track down what had happened to my paperwork and retrieve my account number. I thought I had it all corrected and now yearly a year later I had to spend 10 hours on the phone with the mortgage provider becuase they incorrectly dispersed my property taxes to the wrong account because of that initial paperwork that was incorrectly filled out during the loan transfer. We made it clear with Mark, we did NOT want to deal with our loan being sold to a horrible loan service provider. Lo and behold, it was, and it's caused us a lot of pain. With so many lending people to work with, I would not recommend Mark. Find someone else.

Austin was great throughout the process! Even though we had some issues we brought to him, he came…read morewith solutions and answers! We were still able to accomplish the task at hand! We will be doing future business with him!

We used Austin to get a mortgage for our home. He was very communicative throughout the process,…read morewas able to get us a competitive rate, and close on time!

Fast, Efficient, Professional…read more.. This was our second time doing business with the Ryan Kelley Team and it was great again.

Absolutely fantastic service. Responsive, efficient, and trustworthy…read more This was our 2nd time lowering our house payment with this company. Totally satisfied both times.

Excellent experience with Marietta Scott. Marietta was very knowledgeable about the market and the…read morearea. Because of her extraordinary effort the house was shown several times a day almost every day it was on the market. She carefully managed the contract steering clear of issues but keeping on tract for closing. She skillfully managed the buyer's agent and the buyer with no friction.

We have used Diane Little several times when purchasing investment properties and then again as a…read moreleasing agent when leasing the properties. She brings a wealth of market knowledge and insight to both the buying and leasing process and works diligently from start to finish. I highly recommend Diane and Moreland properties for all of your real estate needs.

I had the displeasure of working with Steve Crossland both as a tenant and then we decided to buy…read morethe home we rented so as a buyer as well. Both experiences were rather unpleasant and I would recommend using anyone else for realty services. As a tenant Steve is extremely passive aggressive to a childish degree and trying to request any maintenance work the few times we did in the two years we rented was always a hassle and an ordeal. He was so unpleasant to talk to I avoided it most of the two years we rented and luckily only had to do so a few times. During the buying process our realtors worked with him and through him the buyer and we had several delays due to him not getting paperwork ready in time and they complained to us several times how unhelpful he was during this process. They had worked with him before but never had the issues with communication and gettings things in on time like they did during our process.

I've been meaning to write this review for awhile, as I had such a horrible experience with Steve…read moreas a renter. Similar to other reviewers, I've never been so disrespected. Steve is extremely rude, was extremely difficult to work with, was very belittling, and mansplained to me the role of a property manager when I have myself owned and rented out a house before. He tricked me into thinking that he was the kind of property manager that cares about working with people and their circumstances, which was one of the reasons I chose that house. He was very hard to work with when I had to relocate home to Colorado for a few months for brain surgery (and what I was asking was not a lot, not even to end the lease.) When the lease was over, I reached out for a scanned copy of the deposit check and he never got back to me. When I followed up over a week later to ask more sternly for the copy I was entitled to, he presumptuously assumed I was asking because of roommate issues and told me to leave him out of it. He was belittling, presumptuous, rude, and unprofessional. And this is on top of his general lack of help with maintenance requests and overall unhelpful attitude with inquiries over the 2 years renting from him. I'm praying he doesn't respond to this review and attempt to gaslight me or justify his poor behavior as he's done with other reviewers here. Do not rent from him if you want to be treated respectfully or professionally.

Mike was on top of everything! He worked through every issue that came up and gave me several…read moreoptions for every problem. We had 5 offers total for the house and we were able to maximize the best deal. I would definitely recommend South Austin Homes for any real estate need you have!

South Austin Homes went the extra mile so I could, too! In March, I entrusted Michael Jurkash and…read moreClaire Dunn with selling my home as I moved almost 2,000 miles across the country. From my first meeting with Mike, I could tell that his strategic marketing mind and meticulous attention to detail were a perfect match for me and my home. He took great care to learn about who I was, why I was motivated to sell and what I loved about my special slice of Austin. As I handed over the keys and headed north, I knew Mike would treat my house as if it were his own, from staying on top of pricing and market considerations to making thoughtful staging, photography and listing decisions. His ability to navigate every aspect of real estate gave me so much peace of mind. He and Claire pulled out all the stops to achieve my hopes of selling for top dollar in a short amount of time with the least amount of stress. They made genius moves like volunteering to host a neighbor's Open House to assess demand and price my home accordingly. They also door-knocked and hosted my neighborhood's first-ever private Open House to spread the word and tap into neighbors' networks. Every day they tackled something new. Throughout the process, they provided progress reports so I was in the loop despite being so geographically removed. Everyone's hard work certainly paid off! We received a full price offer within two days of our listing going live -- from a buyer who the team identified during the first public Open House. If you know anything about the Austin market (with properties sitting an average of 83 days at that time), my rare success was completely thanks to South Austin Homes. Zero houses in my neighborhood had sold in all of 2023, so my sale is a testament to the smart direction and dedication of Mike and Claire. Long story short: my experience with South Austin Homes was 5-star worthy in so many ways During such a stressful cross-country move, I wouldn't have wanted anyone else managing the sale of my special home. It's impossible to express how thankful I am that I chose to work with Mike and Claire, but I hope this novel gets that point across

We've worked with Nicole on three transactions now, and I can't recommend her and her team enough…read more She first helped me buy my house in 2020, during a VERY different Austin market. This year, we went to an open house on our own and texted her on Easter Sunday that we wanted to make an offer. She jumped right in, helped us navigate a multiple-offer situation, and we got the house. A few months later, she helped us sell my first house in a much tougher market. She helped us figure out what was actually worth doing before listing and how to price it, and we were under contract by the end of the first weekend. Her whole team was great to work with, too. Haley on the buying side and Candy on the selling side were ON IT with emails, information, deadlines and every question we threw at them, no matter how asinine. We've now bought two houses and sold one with Nicole, across some very different Austin markets. The fact that we've gone back to her every time probably says it best. We'd absolutely work with her and her team again.

Nicole and Haley did an amazing job finding us a new home in Dripping Springs. Not only was the…read moresearch process efficient, the negotiation and closing were all handled so professionally with incredible written and verbal communication at all times. We felt we were taken great care of the entire process and we couldn't have been happier. I highly recommend that you reach out to Nicole, Haley, and the rest of the team at Legacy for any Austin residential real estate needs.

I had a bad experience with the KOPA real estate team. While the initial setup and listing…read morepresentation were handled well, the subsequent communication, pricing strategy, negotiation, and professional conduct fell entirely short of basic industry standards. - Good Initial Presentation: The staging recommendations were helpful, and the professional marketing photography of the house turned out great. - Inaccurate Pricing Strategy: Initial pricing guidance was off by 15% relative to actual market conditions, resulting in three months of unnecessary carrying costs and lost market momentum. - Lack of Responsiveness and Defensive Communication: Communication was highly unreliable with a distinct lack of timely responsiveness. When critical market adjustments were finally discussed, responses were consistently defensive rather than analytical, forcing me to drive the strategy myself. - Failure to Advocate: Glaring lack of representation during critical negotiation phases. Instead of standing firm when the buyer's agent pushed for price adjustments, they consistently caved to demands. - Lack of Negotiation Leadership: Rather than protecting my interests and equity, their passivity made it feel as though they were operating with a minimum-effort mindset or actively working on behalf of the buyer just to close a quick deal. - Unprofessional Conduct and Zero Follow-Through: On multiple occasions, home security camera footage captured highly unprofessional comments and behavior on the property. To top it off, they completely went radio silent at the finish line--failing to show up for closing, never asking if I wanted them there, and offering absolutely no contact at all during the final transaction.

Recently we decided to move back to Arizona to be near family and friends. We live in Avery Ranch…read morein far north Austin. We saw Kopa real estate signs all over Avery Ranch, read their monthly newsletter and visited several open houses that Eric had presented. We decided to contact Eric about a cash offer. We were concerned that we would have to put too much money into fixing up the house for sale and were looking for a quick outcome. Eric spent some time with us explaining a cash offer but kept suggesting that we were throwing away over $100,000 by not listing the house properly. We have a great location, on a cul-de-sac with Brushy Creek and Trail access across the street. We didn't need to spend a lot of money, just doing minor repairs, painting where needed, cleaning and clearing out the clutter. We decided to take his advice and get it ready for sale. They have a great team of professionals to help fix up, clean, pack, stage, move and just do everything there is to do to get a house ready to sell. They also stage the house for free and will let you out of a contract if you decide not to sell. Their fantastic team helped us get the house ready to sell in two weeks. It was listed, we had a full price offer within four days with a 30-day close. The best thing was we received well over what Eric told us we were throwing away. It was a big win for us. We highly recommend Eric and Joyce Peterson with Kopa Real Estate to sell your home or buy a home. They get it done, they know the market and how to price and sell a home. A potential buyer or seller needs to know the record of a real estate agent before choosing one. We are now heading toward a new state and new adventure but couldn't have done it without the help and guidance from Team Kopa. They are the best in the business, at least in Austin and the surrounding areas. We will continue to recommend Kopa Real Estate and the husband-and-wife team of Eric and Joyce Peterson. Thank you for getting it done in record time.