Always quick and easy to schedule, never too pushy or persistent on things which I appreciate. The…read morenew office is great with each room having floor to ceiling windows into the nature area

This is a review for the customer service I received in 2019 front the obese old white female who…read morewas the receptionist at the front desk and not the dental services itself. This is the second time I came into this business where the lady in the front desk was rude and unfriendly to me. When I walked in, she stared at me (she wasn't busy at the time), never smiled, never said hello and curtly said, "What is your name?" in an annoyed rude curt tone. BUT ONE MINUTE LATER a Caucasian male walked in and she was super sweet as pie to him and said "Hello! How can I help you Sir? What is your name please?" Totally different treatment like night and day. She treated him with the utmost respect in front of me one minute after she treated me like crap. When I complained they told me to find another dentist which I did. My dentist who I have been with for years now is a million times better than this one. The old female who is the receptionist is a miserable hateful person who dislikes Asians obviously. Their lame response below "We are sorry you feel this way" is NOT an apology. It is a non-apology that has no empathy and has no accountability for the receptionist's rudeness; and they are implying that my feelings are the problem. It is a really crappy and fake response that reflects their lack of empathy.

Dr Marshall is friendly. That's the only positive thing I can say about this practice. The ladies…read moreat the front are rude and plan to expect unexpected expenses. They charge $67.50 for cancelled appointments and they write a ridiculous charge on a sticky note and expect you to pay it. I was given a set amount of $150 for gas for the root canal over the phone before setting my appointment. When I get there and confirm my charges, they changed that $150 to $250 then when I said no to that amount and stated that I wouldn't go through with the appointment, they said they were going to add an additional amount to their ridiculous cancellation fee. This place is a joke. Please do not choose and trust this dentistry to something as important as your teeth. The one star rating was just because Dr Marshall was friendly.

This clinic is very unprofessional. I had an appointment scheduled for today, October 1st, and…read morearrived on time. When I got there, I was told they couldn't complete the service I had booked because other patients were late. They said if you book online it may have not booked my appointment correctly. They said they could only provide half the service and that I would need to return another day for the rest. If you want a place that doesn't respect your time, this is the clinic for you. Esta clínica no es profesional. Tenía una cita programada para hoy, 1 de octubre, y llegué puntual. Cuando llegué, me dijeron que no podían completar el servicio que había reservado porque otros pacientes llegaron tarde. Dijeron que solo podían hacer la mitad del servicio y que tendría que regresar otro día para el resto. Si buscas un lugar que no respete tu tiempo, esta es la clínica para ti.

Did the best repair on my teeth possible. The staff is as kind as they come. Speedy service, yet…read moretakes the time to listen to concerns! Goes a long way in business's these days. Sure appreciate that and all the good staff. Thanks Dr Wear! FYI the front desk girl is the best I've ever had to deal with!

BEWARE Really a shame how unethical this office has become…read more Tried to scam the wrong person who has family in the industry . I have never in my life had someone attempt to refuse treatment unless getting on a deep cleaning schedule without showing evidence of any bone loss. A total money grab! How dare a medical profession treat patients like that when some can hardly even afford medical care. Shame on you Dr Wear!! Do yourself a favor and find a dentist that runs an ethical practice.

Dr. Orakwue and staff provided excellent service. Trinh is an excellent hygienist. She is very…read moreknowledgeable and professional.

I have been going to Dr. Givan for over 30 years, twice yearly. I have had excellent care and…read morealways felt warmly welcome. Dr. Givan himself is a very personable and pleasant practitioner. His hygienists have always been top-notch, and my current hygienist, Rhonda, carries on that tradition well. All of the office staff are very professional and friendly. In addition to my routine cleanings I have had several crowns and fillings and I have a long-term "pocket" behind one of my molars where there was incomplete closure after wisdom teeth removal in the army 40+ years ago! Dr. Givan always checks this very carefully and he and I are able to manage this to both of our satisfactions. Despite the fact I am a retired cancer physician, I have to confess to letting a white spot on my tongue go untreated for many years, despite Dr. Givan recommendations that I have it further evaluated. As it turned out I developed a small cancer there that was removed by Dr. Jesse Smith (Head and neck surgery, also an excellent physician!) and Dr. Givan continues to keep a close eye on this area. I could not be happier with my care from Dr. Givan and his staff.

Everyone in the office is so kind and helpful. Dr. Shelby is absolutely amazing and the kindest…read moresoul. He saved me from so much tooth pain. Me and my son both go here and I am never disappointed with how things go. Thank y'all!

Great care and friendly staff. I appreciate their integrative approach to dentistry. My kids always…read morefeel comfortable coming here.

I've been coming to FWCFD since 2014 when I moved to Texas to attend TCU, and even now--11 years…read morelater, living in Dallas--I still make the drive back to Fort Worth for my dental care. When you find the best, the commute is more than worth it! I've always been a high-anxiety dental patient--honestly, I used to dread going to the dentist. But that all changed with FWCFD. Now I don't even think twice. I actually look forward to my appointments (weird, I know!). The team here just makes you feel that comfortable and cared for. From the amazing front desk staff to the top-tier hygienists and doctors, everyone goes above and beyond to make every visit smooth and stress-free. Special shoutout to Kelsi and Denell, two of the kindest and most thorough hygienists out there. They're patient, gentle, and always put me at ease. Over the years, I've had everything from fillings and whitening to root canals and a major back molar implant--and through it all, FWCFD has been there with compassion, professionalism, and zero judgment (even when I missed an appointment in college due to a hangover or flat tire). They've even helped me navigate insurance issues more than once. FWCFD is the gold standard. I wouldn't trust my dental care to anyone else, and I recommend them to everyone I know.

Hands down, the BEST dental experience I've ever had! From the moment you step into the office,…read moreyou're greeted with a warm welcome and an atmosphere that immediately puts you at ease. The team is professional, efficient, and genuinely cares about your comfort and dental health. Now, let's talk about Kelci--the absolute rockstar of dental hygienists! She is incredibly thorough, but what truly sets her apart is her gentle touch and friendly, upbeat personality. She takes the time to explain everything in a way that's easy to understand and gives great tips to keep your smile in top shape. Plus, she makes what could be a mundane cleaning feel like a VIP experience. My teeth have never felt cleaner! If you're looking for a dental practice that combines expertise, care, and a fantastic patient experience, look no further. And if you're lucky enough to book with Kelci, you're in for a five-star treatment every time!

Amazing Dentist! Very kind and Gentle Explains everything!!!…read moreGreat Job Dr Sorokilit!!!

Great experience. Hard to find a great Dentist AND staff - they have both. Dr. Sorokolit was…read morepatient and made sure I was comfortable. I always show up early and they have always gotten me in immediately.

I've been a patient of Dr. Harlin and Dr. Batton since Fall 2014. They're wonderful dentists and I…read morecan't speak highly enough about them and their team at Smile Fort Worth. The atmosphere is laidback and friendly - I can confidently say that I look forward to my dental cleanings. This past Spring, I began Invisalign orthodontic treatment with Dr. Batton. I'm already seeing significant improvements in my smile and bite. I trust Smile Fort Worth and highly recommend them to friends and family. Excellent patient care!

Beware of the front desk new receptionist HOLLY - she told the dentist I am always a dread to get a…read morecall from. Just a couple of months ago I took the office an edible arrangement for being an awesome team and now it turns out I'm a DREAD. I have always spoken to Jamie and Cristina at the front desk and this new lady thinks very highly of herself. I told the doctor if he had ever gotten a complain from anyone else and he said I was rude. I told him it was just the lady with the hair done and long lashes and he said it was "F****d up" IN THOSE words that I was "making fun of someone's appearance " I told him on the contrary- I'm telling him she clearly focuses too much on her appearance than customer service and he walked off. I agreed to never call to schedule anything anymore and asked Jamie to please just call or email. The doctor also told me they are bending over backwards for me, and that they are not charging me. I've paid over 10k in treatment at this office. He claims that my first Invisalign treatment failed because I stopped coming to the visits? Then I'm really confused who did my root canals and multiple crowns and fillings throughout this whole time. As a domestic abuse survivor, getting yelled at by a man is a huge trigger because my body absolutely feels like I'm going to get striked across the face next. I left with my hands shaking and apologized to Jamie and Talicia who is my Invisalign specialist. I was given my next 3 trays and feel so sad the doctor decided to use cursing to express his viewpoint to me this morning while in a chair and the door was closed. Could have definitely handled better but I am just such a dread as a person and a patient.

I went in for a cleaning and after I had my dental cleaning, I overheard Dr. Sarah Kelley and the…read morehygienist talking about me in a very demeaning and insulting manner. Dr. Kelley is the young periodontist in Dr. LaBourde's office.This is very unprofessional! It was a humiliating experience. I would not recommend her at all!

A great professional dentist with a nice staff. I was under sedation and didn't feel a thing. He…read moreis in high demand for a reason!