I don't know Mark Sterling personally nor did I recognize him. But he seems like a decent guy. He…read moresupposedly has a promotional company and claims he owns it and was giving away freebies at the Tommy's 80th celebration. I'm not sure if he cleared it with the client or the company's owner but he was giving away so much stuff that if I was the owner of the promotional company, I'd would say he's nuts! Anyway, he seems kinda nice and approachable. Would recommend!

Mark and his team were able to turn around 2 shirts and 2 hats in less than 24 hours notice. They…read moretruly are the rush experts! The quality of the DTF is top notch, and I can't wait to get more gear for our new business. Pricing was totally fair and I did not feel upcharged for the rush timing. I will try my best to give them more time on the next prints!

We had an event and Eli and his team came to do customed travel cases embroideries on the spot…read more It was very successful, clients loved it. Eli's team is super nice. Communication was great! We will definitely stay in touch for future events. Thank you!

I brought a personal item here to get embroidered for my fiancé in time for Valentine's Day. This…read morewas a very small but special project agreed upon to be done on a certain date before I brought it in. It was a simple phase on a pocket square that he would wear on our wedding day. The price was high for a small project but due to the great reviews - I felt it was justified to make sure it turns out well and look professionally done. Initially they were great with showing you pictures of the placement and helping with font and size suggestions and were quick to communicate through email Then I was called ON THE DAY that my project was due to say that they've damaged my item beyond repair - oil stains or some sort of stain created by the process of the machine. They have took it upon themselves to reorder my item from the original vendor and are now waiting for the item to come in (unknown amount of days). While I appreciate them taking the initiative to replace and fix it (luckily it can be replaced)- I'm still without the sentimental gift I had planned ahead for tomorrow. I did wish there was communication prior to the due date After the owner also called to follow up and apologized and did his best to rectify the situation. The communication thereafter was also great in updating when my product came in and estimated time of completion. They were nice enough to ship it to me as it was hard for me to find a time to pick it up during work hours. I ended up getting my product and we are satisfied with the end result and it turned out as I hoped.

We used Countdown Printables to order new business cards for our company and they look great! Their…read morework turned out exactly how we wanted. Scott & Angela were responsive, timely and professional. They made the whole process easy - and we will definitely use their services again next time. -Eli & Steve Elite Sports Group

Scott is awesome! Explains everything as you go. Our company has used him several times and will…read morecontinue to do so. Angela is also great!

I ordered some custom hats from Josh and his guys. Not only did they create what they needed to…read moreembroidery off of just a little logo I sent them, but the quality of what they make is far superior than a lot of other people I've worked with I cannot post a pic because it was a top-secret project. But I promise you you will not regret coming to the Embroider Factory for your goods. Also, I had to re-order more products and they literally did it the day I request requested it Where else can you get that kind of service? Thank you so much for all your hard work Embroider Factory

Look no further this is your place to have all things embroidered especially if you need them on a…read moreshort notice they're very accommodating! I had a vision to have a custom hat made for my husband's auto parts Event! He was so awesome. He killed it. He even was totally cool with running with my idea with purchasing Barbie font for my font on the back of my hat! He even screen printed two shirts for me and for my child! Absolutely go here and support this wonderful family business!

I love everything about this needlepoint store: the wonderful selection of canvases, the huge array…read moreof fibers, the incredibly helpful staff. It's my happy place!

Great selection of canvases and supplies! Staff are very helpful and knowledgeable !!read more

I had a wonderful experience with this embroidery shop. Their customer service was excellent from…read morestart to finish, and communication throughout the process was clear, timely, and professional. The quality of the work truly stood out every detail was beautifully done and exceeded my expectations. It was a pleasure working with Marylyn and the entire team. They were attentive, easy to work with, and clearly take pride in what they do. I'm already looking forward to collaborating with them on future projects. Highly recommend!

DO NOT HIRE THIS PERSON! We gave them hats and patches to…read moreattach, and they completely went offline and won't even answer our calls. They took the hats and the patches, and now there's no one we can reach.

I am so blessed to feel a part of Zoe's Studio and know that Sule is able to assist with various…read moreknit projects or concerns. Her jewelry is fun and wears comfortably. This studio provides support that continues to inspire new work and friendship.

I walked in here to find some quality yarn for some funky colored yarn box braids. The ladies were…read moreextremely friendly and helpful to me. I found exactly what I wanted thank you ladies!

Perfect experience with D3VUR! I was searching somebody who may help me with my logo embroidery on…read morehats. This guys created special file for that and make job done very quickly! Very professional, polite and friendly guys! Thanks for your help!

After spending several weeks looking for a decent shop that offers customized embroidery designs…read moreand wasting time sending emails with no response back I finally found this one. The man replies within minutes of my email with some work already in place. I was very excited and of course the result was exactly what I was looking for. Highly recommended.

I have 14 years of experience ordering printed items- never has a printer asked to be paid up…read morefront. I was able to negotiate to paying 1/2 up front - but this did not work out well as completion dates were uncertain. Alex is a very nice man, just seems quite unorganized. He did three projects for me and the printing was good quality. If you are using them for a one-off project, you may be fine. But it may be a challenge for long-term/ repeat customers. For one, there is no price list- and I found the pricing to be erratic and inconsistent. For example, my price per piece should be significantly LOWER for 244 pieces than it was for 72 pieces. I cancelled a 235 piece order over pricing inconsistencies. I do close to 1000 pieces a year, and they hang up was over what would have come to $48. Just didn't make sense to me. I was disappointed to have to find a new printer over such an amount- but there was never a price list and the quotes didn't make sense. I don't believe they are at the location full time- my shirt supplier sent items straight to this business, but one time they don't know where they were because they went to a neighbor, another time, FED EX was unable to deliver and they boxes went back to FED EX- I was never told this until the last minute- and the boxes got sent back to the shipper and cost me close to another $100 to get BACK to CA (and to another printer.) This situation was completely avoidable and acceptable and added weeks to the completion time. On of my projects seemed to get lost in the goings on and took weeks with me making follow up calls and resending info I had already given. Again, they are nice people, but if you are a professional business that is dependent on time and consistent pricing and communication, you will likely find yourself frustrated.

Alexander Printing and Embroidery does amazing work. I had them embroider my friend's company logo…read moreon a couple of duffle bags that I brought them. I appreciated that they took the time to talk to me about what I wanted to get done and to walk me through some options/suggestions, as well as sending me proofs of what the embroidery would look like. Once I settled on a final design, they got the work done quickly - and, when I came to pick up the bags, I was blown away by how good the embroidery looked. The bags were part of a gift that I had put a lot of time and effort into, and the embroidery was a big part of the impact I was going for, and what Alexander Printing did for me looked even better than I had hoped for. I was thrilled with the work - and, even more importantly, so was the person the gift was for!

I miss Joann, but this will do. Michaels offers such a wide variety of craft supplies. Walking down…read moreeach aisle will inspire a new creative pursuit. At least it does for me. I highly recommend signing up for their rewards program. It's free to join and I got a 50% off coupon for initially signing up. My bracelet supplies were gonna be close to $50 which is wayyy more than I was anticipating!! After using my 50% off and then a 25% off they gave me, I got it down to $38. *Whew!* Plenty of free parking here, although it gets busy because of all the restaurants and other businesses.

This store deserves five stars because of staff expertise and intelligence... the framing…read moredepartment is wonderful! The store is tidy... though low on paper, they now have fabric... best of all glues and cutting tools... though low on ribbons. Overall... everyone is always busy and answering questions... customers helping customers... it's a family ... a community. The checkout team is great... dealing with us... and having enough energy to greet our arrivals and ...departures....