Quality doctors quality staff!! I've been going for three years and I've never been disappointed…read more I've never been mistreated. My teeth are beautiful. 5 stars service!!!

I went into my appointment with apprehension, but Holly made me feel completely comfortable, well…read moretaken care of, and I got through my procedure with virtually no discomfort. I would highly recommend to anyone.. thank you Holly, and Elite Dental!

I cannot say enough good things about my experience here…read more Needed an extraction, was scared to death as I am of dentists etc. Called the Milford office for an appointment and they were booked out but she stated the Framingham office had an opening the next morning which I took. Milford staff was great and accommodating on the phone and took care of making the appointment. Arrived for my appointment and Lauren took me in and was fantastic reassuring me and stayed with me the entire time. The Doc arrived and she was fantastic, reassuring and gentle and the extraction went flawlessly! All my worrying for nothing! I highly recommend Metrowest Oral Surgical, any of the offices as they all worked together.

I had my 3rd implant with these guys yesterday. The first two, from a couple months ago, seem fine…read moreso far, though I have not had crowns put on them yet. This morning they gave me a call - I thought it would be asking how I was, instead they informed me the dentist I saw just yesterday had suddenly left, and I needed a new provider. They refused to give me any reason for his leaving. I've worked 45 years and never heard of a professional leaving overnight with no notice. The manager I spoke to said she knew nothing about it, that the central office had not shared with them, but refused to give me a central office number to talk to anyone else. How do I know the dentist was not fired for incompetence? She told me it was "not unusual" for people to leave without notice - I told her from a McDonalds maybe, but in my 45 years working I have never heard of a professional doing that. When I pressed for an answer or another number to call she hung up on me. I understand there are privacy issues they have to deal with, but I have $10,000 of work in my mouth and the guy who put it in just did a bunk. I think they owe me more than just offering to reschedule followups. If there dentists are this irresponsible how can they be trusted?

I was very happy with Dr. Wardius and the work went without a problem. I was told what my final…read morepayment would be and received estimate from insurance. Very much like others(Whom have commented) the office staff leaves MUCH to be desired. I paid my bill in full for the amount i expected and had been told. That was my last visit in Sept. In February i received a email saying i owed 470.00 for a CT scan. I paid in full what i was told to pay in Sept. I contacted the office and asked why the first i was hearing about this was 5 months later and the response was i owe the money. I told them i paid in full I paid 5500+ on my final visit. Today i received a call from a collection agency saying i had been delinquent since Sept. and payment was due in full. I pay my bills, excellent credit score and to be sent to a collection agency and effect my credit over there shooty billing is a place i would stay far away from. I also will be in touch with my referring dentist. I hope they enjoy the $470.00 dollars as i am hopeful this will help others not get caught in what seems to be a common sneaky pratice.

I chose to bring my daughter to this practice on the recommendation of our Orthodontist for a…read moresurgical procedure as part of the work with her braces. Her recovery has been good, with no complications to speak of (only two weeks in at time of writing this). So the services provided by Dr. Wardius appear to have met expectations. Unfortunately, the office experience left something to be desired. While a comfortable and soothing ambiance make for nice experience, day of, I was disappointed with poor communication with the office staff around the costs involved. After completing our consult visit and scheduling the surgery I asked for a cost estimate and was presented with expected costs, based on expected insurance coverages. Two weeks later these were updated based on an uncovered service performed at the consult (a CT scan), and I was provided what I understood to be final numbers (assuming that nothing would change during the procedure that would require additional services or coverage-wise from insurance). On the day of the procedure, everything proceeds as expected. No additional services needed or performed and payment requested matches the estimate I had been provided. Two weeks later I am now being charged for a service (the CT scan) that was supposed to have already been accounted for, as I was told that it had been, two weeks prior to the procedure. But they are telling me that I mis-read the email when they said "The balance was added to the patient account." If so, that estimate should reflect that amount. When a customer is quoted a price for promised services to be rendered, and those exact services are what is completed, then that price shouldn't change after the fact. Trying to discuss this with the office manager was the final straw as she was more interested in expediting the call, crossing it off her to-do list and getting off the phone than to honestly hear the concern and frustration that a client had with their experience. This "problem customer" as I am sure to be referenced as behind their closed doors, could have been a learning experience for the team so that they could better understand how to service their customer's needs. Instead it was so much more transactional and disappointing. I will be sure to pass this experience back to the original referring office and to find another practice for my son when he is due up in the coming years.

I was going to Aspen Dental for about 5 years. Every other 6 months there was a new dentist who…read morefound something wrong with the tooth or the tooth near that had to be addressed. They filled a tooth then about 6 months later was told the took was cracked. Many other problems. Do not recommend. The hygienist was very good.

I went there to get my tooth extracted, and honestly, the experience was better than I expected…read more The dentist was really gentle and explained everything clearly before starting. I was super nervous at first, but they made me feel comfortable. The procedure itself was quick, and I barely felt anything. If you're looking for a place that's patient and reassuring, I'd definitely recommend them.

Horrible experience. For starters, if you're over 22, don't get your wisdom teeth pulled by Dr…read moreHaltom. I was made to feel ancient (I was 34) the whole time, I felt drugged for days after, neck and upper chest very bruised (what the hell were they doing?), in terrible pain and have permanantly lost feeling on that side of my tongue. It took another 10 years for me to get up the courage to get the other side removed by a much more reputable surgeon - this time, minimal pain and swelling, zero bruising and can still feel the other side of my tongue! Please go elsewhere.

I had a tooth extracted years ago and I am still having jaw problems including permanent TMJ and…read moredislocation. This practice led me to believe the pain was normal and would subside and it wasn't until months later did someone enlighten me to the muscle damage in my cheek and jaw. I would never go back.

I first saw Dr. Shutts over 15 years ago for a tooth extraction because of an infected root canal…read more I was very impressed with his thorough and patient explanation of what was going on, and his gentle manner. Fast forward to 2021, I found out he had moved to Wellesley to his present location. I needed 2 implants and crowns which he did an amazing job with. I couldn't have asked for any better results and he is great to talk with about all things dental, as well as any related health matters, as he has an extensive knowledge of the interface between dentistry and holistic health. I highly recommend him and Katya, they are some of the best health professionals I have seen!

They are so caring and attentive! I truly feel that my health and well being is their #1 priority…read more All the work I've had done was top notch and I couldn't be happier! Highly, highly recommended! They are the best!!

I've had issues with my overall oral health since I was in my 20s; surgeries, deep scalings, tooth…read moreloss. One of my dentists did a scan and found that something had eaten my bone away in two areas - very scary to look at, but didn't even notice it unless it became infected. Dr. Koo assessed the situation and explained the surgery that needed to be done which included removing my remaining top teeth in order to remove a 2 inch cyst, and regrowing bone. I'm happy to report that the surgery was painless and that when post-surgery pain set in Dr Koo was able to prescribe something that kept me comfortable and the pain was gone within a few hours. Next step implants with the incredible Dr. Koo!

I needed to have one wisdom tooth extracted. I have never had a tooth extracted before. My anxiety…read moreand anticipation level had skyrocketed. Dr. Koo and his staff were so kind and caring. They created a feeling of safety and calm. Everything I wasn't! Dr. Koo listened very carefully to my needs and fears. I awoke and - tooth was out! Over! Done! If I ever need any level of oral surgery again (pray not), this is the only office I would contact. They are the best!!!! I am NOT attaching a pic of my tooth! Lois C.

Make sure to cross check reviews with google before making a decision, because Natick Family Dental…read moreis great and I chose them because of all the wonderful reviews I read on google - and I am glad that I did. They are very communicative, responding quickly to emails and questions and are helpful with insurance issues. The hygienists are friendly and thorough. Dr. Bae does my exams and recommended a crown replacement based on what she saw on the X-rays. She was not pushy and patiently explained to me exactly what she was seeing on the X-ray. I decided to move ahead, and they pre-authorized with my insurance and gave me a pre-pay discount, so I knew exactly what I was going to need to pay. She was very patient and gentle throughout the procedure. So far so good with the new crown! The offices are clean, modern and well located with a parking lot just next door (and street parking in front) - however it is metered.

I was told by my dentist (not part of this practice) that I should consider having my wisdom teeth…read morepulled. I'm in my 50s and have no problems with my wisdom teeth other than a small cavity in the upper one. I went for a consult at Natich Family Dental and met Dr. Bhalla, their oral surgeon who recommended I have them all pulled. The experience was absolutely horrific. My expectation was either full sedation or at least gas. When I expressed that, I was told "well, this is how we do it." I was led to believe it would be "fine." It was NOT fine! Never should you do a procedure like that on an adult fully awake. I think I left in shock. Covered in sweat, shaking and white as a sheet. I will forever tell everyone I know not to have their wisdom teeth pulled as an adult and if they do, to go full sedation. I also called and sent pictures about a concern I had and Dr. Bhalla couldn't be bothered to call me back. I'm also mad at both my dentist and the surgeon for encouraging me to have them out at all. The top one had a cavity - that's what started it all. I ended up removing 3 perfectly healthy teeth and one that had a small cavity and really just needed a filling. If given all the info and if I could go back in time, I would NEVER have agreed to this course of action. It feels barbaric and like the whole thing was just to get money rather than taking care of patients.