Customer service is fast and friendly. The prices are great and very affordable my 11 year old pup…read morealways enjoys himself with the staff and looks forward to every visit. His nails are perfect after each grooming.

We've been to Lucky Puppy twice for a nail trim. I was nervous because my dog really hates this!…read moreIt's always a big ordeal. She's had to be muzzled in the past. Both times at Lucky Puppy she was happy to go to the back and came out in no time! They said she did great with no biting and didn't have to wear a muzzle! Her nails are nice and rounded and we're all happy!

We always have good service when we bring our dog here. The staff is friendly, do a great job…read moregrooming and they are quick. The price is very reasonable!

If I could give this place a negative 20 I would! Took my 2 dogs there to get groomed. Got a call…read morethat they had washed one dog and as he was wet the girl thought she saw ring worm. She said she put it under a black light and it might or might not have glowed, she wasnt sure but was so scared she might get ringworm because she is pregnant. I'm pregnant too! So when I got this nervous call it made me nervous too! She told me she wouldn't wash the other one and that I needed to take them to a vet to get checked out! I called the vet they saw the dogs 2 days later. They all looked at me like I was crazy and told me that 5 of them including an actual vet looked the dogs over and ran a black light over them and said they couldn't find ringworm or any signs that the dogs had ringworm in the past. They said there would be hair missing which wasn't. The vet visit cost me $50. The vet said this isn't the 1st time this place has sent them dogs that had nothing wrong with them. They said ringworm is just a fungus and isn't life or death! I called Out West to let them know how upset I was with them for all this nonsense. The owner Ginger was rude and told me oh well, and that they can't risk getting anything there. I told them there is no vet there and it's ridiculous that they made an issue and cost me extra time and money over nothing!!! She was very defensive and unapologetic. Tried to tell me ringworm is similar to Parvo and they have to treat it the same! She's a complete idiot! They shouldnt be around animals if they are that scared of contracting anything! The vets theory is that after the dog was washed he still had debris on him and if they do it might glow! They do a terrible job! Their attitudes suck! I have never been treated this way! This place is garbage! Upon speaking to other people that have used them they said the same thing has happened to them as well! It's good to know some ignorant washer that isn't medically certified can make up diagnoses and waste peoples time and money! Never again! Also I didn't appreciate Ginger lying to me saying they were all there and saw ringworm on the dog that day. When we took the dogs the girl that was pregnant told us she was the only one working that day because Ginger was sick and Amber was off til January! Very unprofessional Ginger!!! You as a business owner is garbage!

The owner of Pup Towne, Ivonne, is absolutely amazing. I found her over four years ago when she…read moreworked at another pup salon. Shortly thereafter she opened her own salon. My Yorkie and Chihuaua love her and she treats them as if they are her babies. She's a gift. I will never take my babies anywhere else. I've recommended her to a few of my friends and they are devoted clients of hers now too. Try Pup Towne. You won't be disappointed at all!

i highly recommend pup town. the groomers are patient and loving toward your pets. i was a…read morecustomer for 7 years and my 2 poodle mix dogs always looked greatafter the groom. for me a good groom is important but more important is how my pet is treated and at pup town they are the best. they even found my 2 yr old a wonderful new home when ihad to move and couldn't take gizmo with me. tammy o

They have my daughter's dog. My daughter passed away in November 20 23. She was 16 years old…read more That's her in the picture with her dog. We've had a pest issue going on for almost a year now we've had six different pest companies come out been told multiple different things. I'm so frustrated and fed up That I had to get my daughter's dog out of the house because I felt like she's suffering because what's going on in here I'm trying to handle everything on my own. I was hurt on a job in 21 so this is all just a lot for me to handle Kind people have stepped into help out and they've been a godsend. This is one of the places and they're gonna take really good care of her. She's the closest thing that I have left to my daughter.

I've boarded my dog 3x in the last 2 months (2 one night stays and 1 full week). The most important…read morething is that my dog seems to enjoy his stay! He's never excitedly run inside a place I've boarded him before. They've also been very helpful in testing out suites vs. regular kennel (and they offered to try out the regular kennel (cheaper option) when I originally requested the suite). The staff also remember his allergies when I check in and reconfirm what they can/cant give him without my prompting. He also refuses to eat often, and he has had no problems eating there after a little coaxing with treats the first time he stayed. I feel like they actually take some time to get to know the dogs and enjoy taking care of animals. We will always be going to bnb even if it's a 30 minute drive away.

I have been bringing my Yorkie here since she came to me almost 6 years ago. She is happy to go…read morethere which tells me they treat her well. They do a great job and always follow my requests. I won't take her anywhere else.

I am hesistant to post this review as in the past, we were clients of The Barking Lot (with Matt at…read morethe helm) and loved it. But today I had a very bad experience with their current staff and policies. I dropped my pup off at 7:15 a.m. this morning (drop off is 7 - 8). I stopped in to pick her up at 12:15ish (pick up is before 1:00 p.m.). I wasn't really sure what "before 1:00" meant but figured if I dropped my pup off at 7:15 surely that was enough time to get her done. I was greeted by a very annoyed and unapologetic staff whose only response was "well... ugh!". I left and returned a minute later to catch them talking crap about me! My only crime was to try to be prompt and pick up my pup "before 1:00" (whatever that means). One of our last freedoms in this country is to decide where we spend our money - for me, it won't be at the Barking Lot.

This is the best vet in the area. Kind, compassionate, and professional. Highly recommend them.read more

I'd give less than a 1 if I could. Not okay with the elimination of a real human receptionist…read more Everything is now AI with this business when you call in. I will not be taking my pet here anymore. I do not like being treated digitally. The human aspect is gone. I'm not valuable to this business, just my profit-making animal. I do not recommend them because of this change.

In the past, we were spoiled by our pet / home sitter, and we were sorely disappointed with the…read more'slim pickings' we had experienced in the Tri-Cities. We happened upon Suze & Badger Mountain Pet Care, and cautiously gave them a try. We interviewed her over the phone, and had an in-home consult shortly thereafter. Boy, were we pleasantly surprised when she came over! Not only was Suze super-professional, but she 1) treated us as valued customers from the start, and 2) she treated her business like a business - GO FIGURE! Licensed, bonded, & insured, Suze was the real deal when it came down to the brass tacks of her business. Not only did she maintain a legitimate business presence, but she also carried herself in a professional manner, and had all the documentation that you would expect from a professional. She asked the right questions, took notes, and walked the property with us, in order to cover ALL the bases, in the event of an, "Uh oh" moment. Beyond getting us to wag our tails, our dogs were instantly drawn to Suze's calmness & demeanor. Our pets - whom are family, to us - were happy and relaxed in Suze's presence, which made us feel supremely confident in her abilities to manage our home & hearth while we were away. During our absence, we would receive texts / photos periodically - and Suze never hesitated to contact us with a question / concern, whether about the property, or the dogs. We LIKE this, and if you do as well, we would encourage you to call Suze for a consult in your home. When we return home, everything is in order, and our dogs are happy. We realistically couldn't ask for more from Suze & Badger Mountain Pet Care.

Suze with Badger Mountain Pet Care has taken care of my cats multiple times while I have been away!…read more She spends a lot of time with them and they seem a lot happier in her care than they do when I leave them to their own devices. Super reliable, personable, and she always leaves me a note about how my pets did while I was gone. Highly recommend!

I recently had my dog attend a 3 month long training program. I am beyond thrilled with the…read moreresults. She is calmer and more obedient-she has confidence and is able to go out in public more easily. I HIGHLY recommend Mattox Dog Training

I take my boxer, Boomer to Mattox Dog Training Academy and I have never been disappointed by how…read morethey take care of him. He gets exercise AND training while he is being boarded. He always comes home tired after being at Mattox. They all treat him like he is one of their own. I know that I have nothing to worry about from the time I drop him off till the time I pick him up.