I was booked in for one of the last appointments of the day (which was fine), until none of the equipment worked correctly and the dental assistant didn't know what she was doing. I ended up leaving far past closing time solely due to incompetence.
On top of that they didn't give me the free teeth whitening kit (the only reason I went) for being a new patient, because they said I "didn't need it". Excuse me? Isn't that up to me?! Then they tried to bring me back for fillings for grooves on my teeth even though I 100% don't need them (other dentists have told me that).
As if that experience wasn't bad enough (this was 8 months ago), they called me last week telling me that I didn't pay them!!! ARE YOU KIDDING ME?! So you let me just walk out without paying you, and now you rudely (yes VERY rudely) call me to tell me I have to bring in my receipt?! They submitted my receipt themselves to my health insurance provider (who reimbursed me) while I was still in the office. I don't know who's doing the books over at Barrhaven South Dentistry - but I'm glad I didn't pay cash because I'd be paying twice.
This place is the worst business I've ever visited and I'll never be going back. I recommend to everyone to go somewhere else - anywhere else! read more