Honest, decently priced and worth the 8 hour round trip. Would buy from again for sure.read more

From the owner: Experience a different kind of car dealership where customers are treated like family. We go over…read moreevery part of the car making sure that the vehicle not only looks good but is reliable. We realize People and their loved ones are going to be in our vehicles so we make sure any car we sell are safe for families. We are a small family business that specializes in affordable vehicles, but we can get any car that you are looking for. Call our friendly staff with any questions you might have, and as always, a real person will answer the phone!

In the last 20 years or so I have purchased many Toyota's. I bought a new Sienna from White River…read moreToyota, at least 4 new (3 Prius, 1 Sienna) from Berlin City (NH), a used Sienna from Heritage, a used Corolla from Berlin City (VT) and now two cars from Handy. A new Prius Prime and a used RAV4. Up to 2010 Berlin City in NH was by far the easiest to work with and the best deals. Some people like car shopping and the whole experience where they believe they are making the best deal. Not me. I know what I want, I don't need to test drive it, I have no time for your BS. In the past only Berlin City would give firm trade offer and finalize a deal completely by phone or email. Then deliver the new car, pick up the trade and be done and gone in under 40 minutes. We once spent 3 hours at Heritage when we had already selected the desired used car from their website and had cash, so no financing required. Anyhow, I digress. In 2017 I had located a Prius Prime and secured a trade offer from Berlin City. I paid a deposit and then they were unable to obtain my desired car. I contacted Handy and shared the offer from Berlin City. They said we will match it and I was like, game on. I already knew if I tried Heritage, they would tell me to come in for a test drive and they would need to see the trade before committing. So I bought from Handy, September 2017. Then in March 2018 we wanted to trade our 2011 Sienna for a used RAV4 (2015-2016, low mileage). I downloaded Carfax, car gurus, autotrader, cars, edmunds and began the search. First up, Berlin City. They had an acceptable vehicle and offered $9,000 for the Sienna. The earth went on. I knew the "value" of the Sienna to be closer to $11,000 if I sold it and $10,000 if traded. My friends at Handy had a few used cars I liked and I told them I was trying to sell the Sienna for $10. They promptly offered 10, sight unseen and I was like, game on. After we had a deal in place, the windshield cracked. A big crack. I was pissed and assumed they would attempt to screw me by dropping the trade offer. They did not. There was no deduction at all. Color me happy. I'll be back.

1. The tailpipe on the truck I bought *fell off* after less than 2000 miles post-sale. I contacted…read morethe dealership and was told to call the service managers for help, which I did, but I never got a response from either of them. I had to get the repair done elsewhere (to the tune of 1k) after having barely driven the vehicle. 2. Don't believe Dennis when he tells you that the extended warranty will cover work done by shops outside the Handy Toyota domain. (I have yet to find a service provider that accepts it. Also don't believe them when they tell you that you can cancel it-- technically you can, but if you've financed the vehicle, the policy will continue to appear on your bill, thus driving up monthly payments and interest until the vehicle is paid off.

I just had my Chevy Volt serviced and cleaned here and this crew is fantastic. Reception/scheduling…read moreis helpful, friendly, proactive, communicative, accommodating. The service itself was A+ -- they fixed the recall, tuned up everything (oil, tires, etc), and the cleaning made my eyes pop. My car feels in like-new condition. I'm really glad to know this place is here for future issues. Would recommend.

I had a service appointment and also talked to salesman Dan Puchalski today, he and all of the…read morestaff were friendly and helpful as usual. Even when they are obviously busy, they do their best to address any concerns. I am a ten year repeat customer, and it is the people at Parker's that keep me coming back. Their location is not exactly convenient to me, but they are worth the trip.

Matt Artus gave me exceptional service during the purchase of my new Chevy Blazer. The managers and…read morefinance team were amazing as well!! Im a customer for life!!

I would give zero stars if I could. Handy Service, specifically Customer Service is the worst. Was…read morewithout my car for FIVE weeks, communication was non existent, did nothing to make my situation easier. They supposedly have a fleet of loaner cars but coincidentally not one car was returned in the 5 weeks I needed one to get to work and my kids to school. Would not assist with a rental car. Got my winter tires switched over while it was there and charged me $150. For the weeks of run around and frustration the least they could have done was comp it. I was told no, there was nothing they could do. To top it off I was given a filthy car. Cars should go back to customers after any service clean. Anything less is just lazy. Do better, Handy's. Maybe take some pride in the work you do. I am not including all the miscommunication and mistakes they made during this, it would be a book.

We purchased a used 2010 Buick from Progressive back in August of this year, hoping for a reliable…read morevehicle. Fast forward barely two months ago, and our purchase broke down completely. After having the car towed to an independent, reputable garage for analysis, we received the shocking news: the vehicle requires a brand-new engine. Progressive claims on their website: "We want every visitor -- online or at the dealership -- to feel welcome, supported, and confident in their vehicle purchase. That's why great customer service is at the heart of everything we do." Except "great customer service" apparently includes selling a vehicle that was clearly a lemon and needed a major, costly repair just weeks after purchase. Where is the support and confidence they promise when we're facing the cost of a new engine? The only thing we feel is regret. Do NOT purchase a used vehicle from Progressive. You will absolutely regret it and end up paying far more than you bargained for when your "new" car breaks down almost immediately. Buyer beware. This experience has been an absolute nightmare.

I needed a car. Not, let's look around and see what is a good place, NOW! So I asked the people…read morearound me, I even asked the tow truck driver that towed my blown-up vehicle where to go. All but one said Progressive auto sales. So my BIL gave me a ride, and 2 hours later I was driving an amazing car for an incredible deal. This story doesn't end here. 2 days later, the car would barely turn over. I thought I left the lights on so I called for roadside assistance thru my insurance. The company that showed up used 2, yes 2, jump packs on it and it wouldn't start. So, buying a used car, sold as is, where is, I still called Progressive auto sales. They brought me a brand new battery!. After I put it in... NOTHING. So I called them AGAIN. They asked if I could get it towed to them by roadside assistance, and yes I could. The mechanic they have found that the starter was burned up. He replaced it. You have to take the intake off to get to it! The absolute stunning part was, they did it for FREE. NOT ONE RED CENT! If you need a car, THIS IS THE PLACE!!!!

I bought this car a year ago they gave me the runaround. It was the worst experience I ever had…read morepurchasing a vehicle and now I know why the bank was a hard time. They kept blaming it on the bank, but the reality was, they were trying to gouge us and they did you issues with the it back to says we have a dilemma you owe $19,000 still on the car and it's only worth seven. I know car dealers are supposed to be sales but like that is not good business or ethically OK

I went in today 4/15/2025 to the service department WITHOUT an appointment. I wanted someone to…read morepull my console between the seats so that I could install an Auto Start Stop Eliminator. I was not impressed with having to turn the switch off everytime I started the car, (so it wouldn't buck when the motor started again) and to me -- it was annoying. I did some research and found a switch that eliminates that annoyance. I didn't know how to open the console (without breaking clips) to install it. I stopped by today and not only did Chad call and see if he could get someone to open it -- they actually installed it for me. Cost was zero -- can't get any better service than that. It was quick and they did a great job. So thank you to the guys in the service department.

Bought a Prius for a fair price from him through a Facebook marketplace ad, it was exactly as…read moreadvertised and in great shape, he was very helpful with the whole process

Horrible dealer over marking every lemon on the lot just look at other reviews the cars they sell…read morewill die very soon after buying them just look how the so called 'business owner' responds to people by insulting them i think that right there should steer you away from this scrap yard

Purchased an awesome Buick SUV from these guys yesterday. They were incredibly helpful at answering…read moreall of my questions, easy to contact and schedule with, were able to find me a deal that worked well for me, and the sale itself was a very smooth process. Highly recommend these folks :)

We purchased a GMC Sierra 1500 in 2019 from Handy's GMC. We recently had significant issues with…read morethe motor necessitating it be towed to the dealership. After a week we finally received a call with a costly repair estimate. We decided to get a 2nd opinion and paid for another tow truck to go to Handy's to bring the truck for a 2nd opinion. The tow truck arrived to be sent away by the service department. After not hearing from the 2nd service shop we called and were told it never arrived. When we called Handy's we were told yes your truck is here , we told the tow company to leave because you owe $179.00. No one called or emailed us we owed any money. When asked why we were never called to be given the chance to pay before sending the tow truck away we were given 3 different answers. 1. Billy called but you didn't answer. We have no record of this call 2. We thought we saw the tow truck driver on the phone so we assumed it was with you. 3. Maybe we called the wrong number. Poor customer service and questionable business practices at best. I was told by the owner that sometimes they have employees in service that are good at repairs but not with customer service. Unacceptable answer. We immediately paid the $179 when we became aware of the bill and paid for a 2nd tow cost because Handy's refused to pay for the tow they turned away. We purchase new truck from Key in South Burlington and received excellent customer service.

PSA: RUN!! Don't walk, run away from Cobb Auto located at 448 Swanton Rd, St Albans City, VT 05478,…read morewhatever you do just stay away from this auto dealer. What he does should and probably illegal. We bought a car from Don Cobb 2/7/2023. We drove it less than 20 miles before it overheated and completely broke down. I called Don and he refused to do anything for me stating I bought the car as is. We brought the car to a mechanic who noted metal flakes in the coolant a sign that Don had put Barr's Head Gasket Seal in the car. I was mortified and called Don who refused to do anything. My husband and son lost their second jobs without a car to get too work. I continued to call Don begging him to make this right and just take the car back and refund me. He said no, so I left a review. Only then did he call me upset about my review telling me he is ordering parts. Our mechanic already ordered parts but I told Don to bring them to our mechanic. Appreciating he was trying to do at least something even though he was clearly angry I left a bad review and demanded I remove it. I was obviously not trusting they were the right parts or quality parts which turned out to be correct. Our mechanic could not use the water pump as it was not the right size. Bottom line it's now 3/21/23 and our car is finally drivable. It's not fully fixed as there are many other issues with it. Our first round of repairs is over $700 I feel like I should note most concerning conditions that Don Cobb and his employees attempted to hide on the vehicle. They applied the tape over the two front axles to hide their condition, they need to be replaced asap. They poured Barr's Head Gasket Seal to hide a leak, which clogged up all the hoses and caused the car to overheat. They applied paint covering numerous rust spots, at this point even with the $700 in repairs this car will not pass inspection. Don is a crooked auto sales man do not trust him, nor anyone who works for him. Trust me I am following this up with the DMV, Attorney General, and the town of Saint Albans.

Simply put we agreed upon their listed price for a vehicle. I even have a signed receipt with that…read moreprice for my down payment. On the loan tacked on a total of $3500 worth of extra costs. $1900 more on car price; 700 more on warranty price; 250 more on gap price; 150 more on registration costs; with interest the total cost difference is over $8000. The sales rep when called out for payment discrepancies (quoted 313/mo for 36 mos; ended up being $373/mo for 51 mos) kept lying about why. Refused to provide paper copies of agreements. Know of at least 1 other person in same situation. If you know anyone or you have had a similar situation please contact me. I am putting together a contact list for my lawyer. Let's end this crooked business ASAP.