I really don't like doing this, but sometimes it has to happen. My experience here was not good. I…read morelive in west Philly and as a collector of all things vtg 1950's, I was excited to take a new (to me) 1950's record player to the record shop to inquire about repairs. The person I purchased from told me it needed a new needle. Whether or not that's true I'll never know. The associate who helped me the day I dropped the player off was not the issue. They took a look at it, told me I needed to pay $20 for labor, and said they'd call me when they had a chance to look it over. I told the employee that I'd be willing to pay upwards of $150 to have it working because it was in really great shape cosmetically, and I WAS thrilled to have found it and bought it. It was beautiful..Money was not an issue, because this thing meant something to me. I was very vocal about this when I dropped it off. 2-3 weeks went by and I got a call. The person I spoke to was not the same person I handed the player over to. They told me that it was too complicated to fix and "not worth their time and effort." I Found that comment to be a dismissive, but whatever, they don't want to do it, that's fine, I wasn't mad. I told the person over the phone that I would be by to pick it up. Conversation ended. That week I stopped by the record shop to get it, and the person I spoke to on the phone was there. I know this because he told me he threw it away. The entire time we are having this exchange, he doesn't once look up from whatever it is he was reading or writing or whatever, all I knew in that moment was that a complete stranger was informing me that he had trashed my property, in a " I give zero fucks," kinda way. No eye contact, and no apology. It's like I was bothering him when I asked why they would do something like this after I told them I was coming to pick it up. His response was "that's not how I recall our conversation going." I am a west Philly nanny and had the babes I care for with me, so I calmly closed the door that day, but have felt livid ever since. I really try not to think about it, but its pretty impossible when I'm still waiting for a response to the email I sent them. I'll spare you the details about how painful this feels to have something that's irreplaceable, and gorgeous, just thrown away, especially because they advertize as A RECORD REPAIR SHOP..I really thought they might give a suit about what they do but it defineitly doesn't seem that's way. The careless employee who trashed my record player actually said out loud that I told them I didn't want it. WHAT! Considering he couldn't take one second to look up at me while telling me he trashed my property, doesn't bode well for someone trying to claim they were paying attention to the conversation In the first place. Take accountability! Apologize, or at the very least respond to my message on your website. Really wish I had gotten that dudes name, but I will be looking into that, and will update. I asked them to refund me the $20 and pay me the cost of the player. That's $70 It's not like I'm asking for a lot here, But like I said, they chose to do absolutely nothing other than take my money and destroy my property. I've been chatting w people in my community and it's seems this place has a reputation, and it's not pretty. If you want repairs done, look elsewhere. I sent the email to the record shop like two months ago. I waited and waited and waited before coming here. They literally left me co other choice.

BEST RECORD STORE in PHILADELPHIA HANDS DOWN! Not only did I receive excellent service, but the…read morefemale co-owner was incredibly informed without talking to me like I know nothing about sound systems (which I really don't). A black and white cat hung out in the store (gotta love a record store cat) while she informed me about the system that would work best in my apartment. I went home and tried to put the speakers/turntable together on my own...as mentioned, my brain doesn't work well with technology. Something wasn't right. I called the store to ask for help, and the (female) co-owner CAME OVER TO MY HOUSE (I live 2 blocks from the store) to help me trouble shoot the issue. Turns out, I had not connected the power cable from the speakers to the turn table. (slapping forehead) I nearly hugged her. What a wonderful human being. I CANNOT RECOMMEND THEM ENOUGH. Thank you, Common Beat. You literally rock!

Nick gave me great advice. Introduced me to new products. Everything arrived right on time. Price…read morewas very competitive.

Great gear! Great pice! Free shipping! We love the new Parasound amplifier. Thank you, Audiolab!read more

The retail store of my cellphone carrier wanted to charge me $45 for a screen protector…read more (Absolutely Not!) I have passed EzTech so many times but never went in. I am so happy a did because the charge to replace my screen protector was $10. Woohoo! The representative was nice and changed my cracked screen protector in a few minutes while assisting two other customers. Another neighborhood gem!

Love this shop! They have fixed phones for me three times - I am clumsy. They replaced my broken…read morescreen on my old phone. When I got a new phone, in August of 2023 I dropped and cracked that one and they fixed it too. Almost a year later, phone still working great, until I dropped it submerged underwater. It looked bad, thought i was going to have to get a whole new one. Ez Tech saved it again. It is cash only. By the time I dropped it off, drove a mile to the bank and back, it was fixed. Fast, good pricing, professional. Very nice and good guy, always glad to do business with him.

I went there today with my son's and my son cannot live without his PlayStation I am so…read moreappreciative PlayStation five the people were very very nice. They told me to come back in two hours and they can see if they can fix it. I went back they fixed it and did extra things to the system. I really appreciate them and I was so happy because he cannot live without his PlayStation five

Worst place to do business . They don't even have a return policy . They Might aswell sell their…read morestuff at a signal without a receipt . Job requirements there is to be a con artist I guess. Bcuz once the sale is done the nice kind sales people turns into rude and aggressive. Do urself a favor n shop somewhere else so u don't meet the devil...The Guy who tries to fix stuff in the name of repair . What a joke

I appreciate going to a small business rather a larger business. This business is family owned. I…read moredidnt live close so getting to them during business hours was hard. The business owner shipped my original VHS along with the USB. Which was very kind. I'd suggest everyone to get services from a local business when possible

I was quoted a flat rate for my 8mm videos to be converted, and Zim's followed through with…read moreflawless work. I don't have any other media to convert, but I'll recommend them every time to get it done right and in amazing time (mine were done next day!) Thanks again Zim's, I'll be sending others to see you asap.

The owner Joe was a good guy and always had a customer or a friend in having a good conversation…read more When I was a kid in the 60's and 70's he always had records with "not for sale, disc jockey copy's" for sale and it always made me think we were all breaking the law a little. I had a car with a sucky cd player so I was buying cassettes (very cheap) and on the way out, since it was near the holiday, he gave me a Frank Sinatra Christmas cassette on the house. He was that kind of guy. This past year he unfortunately passed away and the store is closed. May he RIP.

Awesome store - a virtual toy store for my singer/drummer boyfriend!…read more Drums, sticks, etc, instruments. Great selection of vinyl. Also CD's. Super nice (proud) owner too.

After I purchased an unlocked phone on ebay, I found out that it had been reported blocked/stolen…read moreand therefore would not work. I contacted this company asking for help or a refund and after an initial contact asking for the IMEI (serial number), they have not tried to contact me nor send a refund to me. I do not recommend this company. You don't know what you will get or where their items come from.

My son screen broke so I came here and they were so very helpful. Was not a long wait at all. Will…read morebe back very soon.

Listen, I promised Sam I would leave a review within the next hour. That was 60 seconds ago. I'm in…read moremy car right outside of her business and she actually deserves the review NOW. The transaction and her experience in recognizing the value of my item was the least impressive part of my experience. We live in a chaotic world where people in this industry take advantage of and treat people who come into these type of shops as desperate or less than. The transaction took about 15 minutes but we talked for almost an hour. Sam is a rare find in this business and in fact in this world. She's a gem and I wouldn't do business anywhere else. Thanks for everything Sam! God Bless!