I'm so impressed by the level of professionalism & expertise that took place with Ron from Lone…read moreStar chimney. After 3 years of being told by 4 different supposed experts that we needed to break the wall to address the wiring issues with our fireplace , Ron came in and did a full assessment and fixed our fireplace within less than an hour. His expertise saved us a tremendous amount of money. In addition, he walked me through safety protocol to keep in mind & long term usage! He was detail oriented in all aspects! I'm extremely happy to have fireplace back up & running after such a significant amount of time.

Great, prompt quality service and professional work. Cap, collar and vent replaced and everything…read moreis new again with a great warranty. We recommend Lone Star Chimney to anyone needing fast friendly service for a worry free repair or replacement.

Nate (owner and technician) did a great job. Had the fireplace working better than new in one hour…read more Recommended for service of a fireplace

I tried for three weeks to schedule a service on my grill. The never return calls and email…read moreinquiries to Crystal went unanswered. This company apparently does not value their customers.

Cesar was very courteous and professional. Went out of his way and long after his normal work hours…read moreto inspect my system and easily determined that it was something that I was doing wrong. Didn't try to sell me anything that wasn't needed or necessary. Cesar - many thanks sir. He will be my first call in the future.

I would highly recommend! Ceasar was able to access the non lighting fireplace issue. He obtained…read morethe necessary parts and repaired as discussed!

We recently reached out to All Things Outdoor to have a patio cover installed. Justin is very easy…read moreto work with, he returns all calls/texts quickly. We checked out three other companies however, they were unable to offer the quality that All Things Outdoor provided. Mario and his crew installed the cover in less than a week after our decision was made and day of installation was quick and no issues. We are enjoying our backyard even more now. All Things Outdoor are easy to work with and their prices are fair. Quality work.

It was a pleasure working with Greg Norris at All Things Outdoors. Greg does a great job at…read morecommunicating and setting expectations for the day. His crew is amazing! They did everything the job required; demo, irrigation, drains, paver work, pergola, lighting, landscaping, turf, and putting green. All Things Outdoors is truly a "one stop shop" for all of your outdoor needs. I highly recommend Greg and his team

To say I am a disappointed and unhappy customer would be the understatement of the year,…read more Contracted with the business to build a backyard patio for us. The patio included the purchase of a grill recommended and sold by the company. Construction of the patio was completed in April of 2024. July 2024 the grill no longer works. We have been in constant contact with the company asking for help. This project was far from inexpensive and part of enjoying the patio is the ability to grill. Our GC said they had received other complaints on the grill they recommended and sold us. Per the GC they would give us another grill since there are known issues with the one they sold us. I had communication with the GC on the following dates: July 13, July 18, July 24, July 29, July 30, July 31, August 2, August 8, August 9, August 14, August 19, August 29, August 30, Sept 9, Sept 11, Sep 24, Oct 8, Oct 9, October 15. The whole time being promised we are working on it and want to do the right thing for you as our customer. I finally reach out to have my issue escalated to the owner and was told 1. No - I'm not getting a new grill (although they know this one has issues) 2. They haven't even begun the process to get the replacement part. We have been led on 4+ plus months through darn near weekly conversations "Of this sucks. We want to make it right. We are working on it" - to find out it has all been a big lie. Four months later and we still have no resolution.

Cannot speak highly enough of Joey Hatton (Project Manager) of Traditions Outdoor Living and the…read morework performed in the design/build of my outdoor living space. Quality and commitment to keep the customer satisfied is something in today's cutthroat business environment rare but not at Traditions Outdoor Living and more specifically with Joey Hatton. I'll be posting pictures as soon as we get our furniture delivered. I am sure once you see the overall package you'll be sold on having them design/build you outdoor oasis.

Nadov's experience shows. Expert diagnosis and efficient repairs on my older gas log fireplace.read more

Thank you so much for my beautiful new costum cap. Great service and a very fair price…read more Professional and clean

Our dryer vent needed cleaning - I expect it had never been cleaned - and it ran from the first…read morefloor through the attic to the roof. Technician came the day we called, service was done professionally, and we were extremely pleased with the result. Would definitely recommend and will use again without hesitation.

Top notch business. My fireplace needed some TLC, rebuild firebox, repair and replace cap, and tuck…read morepointing. A formal quote was given for work to be done. Technician Josh did an outstanding job. Highly recommend this company.

I 10/10 recommend paradise grills. Wonderful services and I…read moream IN LOVE with my new outdoor kitchen! Amy and her coworkers deserve all the credit for making my dreams come true.

BEFORE YOU PURCHASE OR ORDER ANYTHING FROM THIS COMPANY, READ THIS ENTIRE DEAL! Do not be coerced…read moreinto buying one of these prefab back yard grills that claim to come with Lifetime Warranty. That is far from the truth. On 11/9/19 I purchased a St. Thomas GX6 *Travertine with the lights and the trimmings from the Richmond, TX location. I purchased this model with the lights solely because I was told that they would be covered under warranty. Come to find out, that is also far from the truth. I paid a little over 10k to have this set delivered to my home as quickly as possible as stated on the contract "ASAP." I was told that it would be delivered and installed before Thanksgiving of that same month. Come to find out, they were behind. Then the driver did not show up, then the welding guy that was supposed to put in the additional door could not come out for some reason. Regardless of going back and forth with Sales Manager, Justin Farmer the time frame was not kept as promised. My family came to my home with a back porch and pergola with no backyard kitchen. Alright, no worries, I guess I must just take it for what it is. No one bothered to offer anything for compensation, no drawers, accessories, nothing. Oh well. The job was not complete until mid-August. So, I could not hang out with the family on my porch either for my son's birthday August 12th. Really screwed that one up, customer service could not help, I contacted leadership, and no one did nothing. Just the regular old SOP (Standard Operating Procedure). My wife was/is livid being that we did not have what we paid for ($10,000) for the family gatherings of that year and let me know that we had spent 10k only to get the back end of the stick. I defended Paradise Grills in saying, we paid for the delivery and the lifetime warranty and that I was confident we would not get jerked around on the warranty. Now, I let it go because eventually everything was delivered and installed after about 13 phone calls and a few inbox messages to leadership of Paradise Grills. Today 4/12/2021, I call in about the light associated with my grill that is inside and I was told that I had to purchase one (Phillips G4 bipin 12-volt 20-watt halogen), and that it was not covered under the warranty. Nor the lights on my St. Thomas Bar system. Ok fine, I'll buy the 25-dollar light bulb, but I also mentioned that the light cover is in front of the light bulb on the inside was cracked and blackened. "Oh, yeah that isn't covered either." I responded immediately verbatim what the sales manager, Justin Farmer told me and that what was confirmed in the showroom as I was purchasing. I was then told, that "it says clearly in the manual that comes with the Grill that it is not covered. "Well, Mr. Customer Service, you know when I get to get my hands on one of those manuals, when the grill is delivered AFTER THE PURCHASE." Also remember that the Backyard Setup was delivered a month after the purchase in which I no longer have the 30 days to take it back at that point so I would have been screwed either way. These are all facts, and the fact is that there is no lifetime warranty and you can get the same grill and work done at your home for much less purchasing from Paradise Grills. I hope that leadership gets a hold of this message and that it helps future purchasers from getting hustled like I did. I should have just had a custom job done in my backyard so that it adds value to my house and attached as real property. Do not be conned by sales folks saying that it will add value to your home. This also is a lie.

They were very timely and repaired two of our fireplaces that required maintenance. Highly…read morerecommend.

Man I am still in shock! Tom came and knocked my appointment out in less than 5 minutes. Was able…read moreto get both of my 1970 built fireplaces going easily. So happy! I moved into my new home about 4 months ago. The house needed a lot of work. I had someone come out last week to clean the fireplaces and get them running. I did not want to run them until that had been done. The previous tenants did not take care of the house and I wanted to make sure everything was safe to use. The other company could not figure out how light the fireplaces and stated that the pilot system was broken. That I needed to call a repair man. I found USA Supreme Services on Yelp and set an appointment. Tom arrived within 30 mins of calling on my appointment day. He saw the fireplace and got to work. Within 4 minutes he said come enjoy your fire. I said what? I was expecting new parts, repair, etc. Nope. He said it was an older unit and he knew how to get it running. I now have a warm living room. I then said well if you can do that then can you look at the other one. The gas knob was stuck inside of the wall and I did not want to break it. He got it turned and boom we have fire! Best money ever spent. Super happy with the service, the timeliness of the appointment and Tom was super personable and friendly. Will definitely use them again! Excited to check out their showroom to see what upgrades I can do to the house soon!