I don't normally write reviews for chains however if there is one thats very good or very bad, I will usually make a note to write a review. I was pleasantly surprised to find this B&N and while I am sad that all the Forever 21s are now bankrupt, I'm glad there is a business in this location. This is a 2 story B&N and I was able to find all the books I was looking for and then some! I deducted one star because their escalators were not working and they only had one set of escalators you could walk up and down on. This made for some traffic. My other reason is for closing at 7pm on a Sunday. I know thats already one hour extra than the mall, but come on here, youre a bookstore, you could at least keep it open until 8pm?! I guess I am used to big city hours so that was kind of annoying. Otherwise, a really great B&N! They have an upstairs coffee shop and tons of people parked in here, reading, working, etc. Bathrooms also available, not as clean as the rest of Phoenix public bathrooms, but it wasnt gross like big city public bathrooms. Those are super yucky. I'd definitely come back here again when I need to find a book! read more

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This Barnes & Noble is less then a year old and has a great selection of books and gifts! There are also some sale/clearance items which is always nice. I mostly came here though because I recently learned (thanks to a fellow yelper and their review) about their $5 book with a purchase of any cafe item. And if the location you're at doesn't have a cafe, they'll still honor it. The cafe is located upstairs here, and I decided to try a pumpkin spice cake pop. It was good! I was told they change the book every two months, so this time the book was a holiday themed one. Afterwards I learned about the B&N membership program they offer. Shay was very helpful and helped me sign up for the free version. An awesome experience here, I can't wait to come back. read more

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Recommend: 100%. They're currently breaking sales records since June! Presentation: 5/5 Cleanliness: 5/5 Efficiency: 5/5 Customer Service: 5/5 Price: N/A First B&N I've been to in years. Truly, this particular store is doing it correctly and the sales on this store are showing the proof. The only negative I'll present is the dysfunctional escalators. Neither worked. Being disabled, you're faced with the stairs in the meantime. Walking in, the visual presentation was colorful and entirely full of books, bestsellers and even an 'AZ' section which I admire for those coming in and wanting 'state' specific so that was a nice touch! The front checkout was fully-filled with numerous sales staff ready to go. The line moved quickly for checkout. I inquired about a couple of particular books and was led, instead of being told (which I think is more professional!) straight to the exact location. The store is amply filled with thousands of books, all very beautifully presented, cabinets have dedicated under lighting and a cafe and restroom upstairs across from a generous children's section. The store, minus the inoperative escalators was a beautiful store, very clean and room enough to get around with optional seating and of course a cafe! Love the build of this store, its inviting lighting and various items from Legos to small miscellaneous item such as Bible Book index tabs and ball caps. The store is very well designed and decorated. The only thing I'd offer to note, no one asked me about any Membership 'sales', in addition, I wasn't even asked if I had a B&N account or if I had ANY discounts, or senior citizens/AARP/military potential discounts; nothing. Being that this city is heavily presenced by both metrics, no communication was presented on this visit. Small thing but again, every other business promotes an 'Awards' program of some sorts but my particular visit, nothing was communicated. Nonetheless, this is a beautiful store and certainly recommend it. read more

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I was given a $15 gift card for B&N, so I went on a quest to try to find something under that price that wouldn't just sit on a shelf (we already have more books than I can read in a lifetime). Not an easy task if you don't want a book or magazine in a book store. Parking was also not easy - Town & Country is a busy spot during the holidays. It was my first time in this location, so I wandered a bit to get the lay of the place. No surprises - it had the basic B&N layout that I was familiar with. I found the music section fairly quickly. The vinyl selection was bigger than I expected! Are people actually buying this much vinyl nowadays? Again, I have more LPs than I could listen to in a lifetime, so I moved on. Eventually I made it upstairs and found a great selection of toys and discount items, plus some self care items (eye masks, etc.). Nothing I wanted was under $15 though. I found some bath salts for $18, and hung on to them for a bit, figuring $3 for bath salts I would certainly use would be okay. On my way down, I saw a small display I had missed on my first sweep. In it was a 2026 calendar of Marvel black light art. It was $26.99, well above my $15 goal. But, I had to have it, so I put the bath salts down and made the purchase! Check out was easy and friendly. No problems. While it took a gift card to get me in the store, I'm glad it's there and I know what's available for future needs! read more

Barnes & Noble - Bookstores Near Me - Phoenix, Arizona

A very nice location. It's bigger inside than the outside would suggest. Happy that we stopped by. Lots of great products as one would expect from Barnes & Noble. It's clean and well maintained and the staff was friendly. read more

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Newly established, multi-level, this B & N is consistent with the brand in their wonderful displays to capture ones attention. They carries all the recent releases as well as old books. Fiction and Nonfiction, young adults, thrillers are located in the lower level. The top level is where you would find books on cookin, business, reference, religion, plus kid toys and more. There are several reading nooks. Lots to see. I could browse for days... There is a café with a nice sitting area. Parking can be a pain, as the store is located within a large retail center. Accessible parking and entrance. read more

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OK, so normally I don't advocate for massive bookstore chains, but it's pretty cool that we just got our first new Barnes & Noble in 20 years in Central Phoenix on June 25. The store is beautiful and modern-looking, without the dark wood and green accents of older B&Ns. It's also two stories, which is really cool, and there's an escalator in the center of the store. The store has pretty much everything you've come to expect in a B&N--huge selection of books, plus toys, games, magazines, DVDs, CDs, records, cards and gifts. It was the first day, so everything was beautifully displayed and organized. Staff was friendly and doing well with the Opening Day crowds. The cafe is upstairs, and the windows face east for a distant mountain view. My major quibble is the tiny DVD section. B&N is the best place in town to shop Criterion Collection movies in person, but this store has barely any. If that's what you're looking for, go to another location. My minor quibble is the cafe prices--$14 for a small mocha and a pretzel chicken bake is bonkers. Overall, if you want to go to a bookstore, the world-class Changing Hands is just down the street. Go support a local, independent business. But in the age of Amazon, I'm not mad about a new brick-and-mortar bookstore in town, and this new Barnes & Noble is a great addition to the city. read more

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We have a B&N! So excited! I have been here during the week, not so packed...(great place to study and work). I have also been here on Sat, busy busy! Great selection, great value book section with a lot of classics. Customer service at checkout was also great. read more

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I love the design of the store but the cafe is no good. The area is small, hardly any tables. And it echoes so bad. You cannot even hear yourself think. Horrible design. The manager has got to put up some sound cushion art in the walls. And the cafe does not carry any soup or the mac and cheese like the others do. read more

I stopped by the new Barnes and noble and it's a nice location! They have have two stories full of a wide range of books and a cafe on the second floor. There's lot of seating by it with outlets so it's a great place to work from for a bit. It was very bright and modern inside. I didn't get anything today, but I would stop back here. The staff were friendly, but the prices are always a bit high at B&N. read more

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I love this B&N ! I love that it's two story--reminds me of the one back home :D . So many selections of books and cute gifts. There were a lot of seating areas that felt cozy yet spacious. I wish my friends and I came a little earlier because the store was about to close. Definitely see myself coming back :) . read more

Great atmosphere, but crowded. This location is probably a bit smaller than you're used to, but it still has all of the things that make B&N fantastic. The cafe is upstairs, with an escalator in the center of the bookstore, or an elevator next to the front door. A nice nook next to the cafe for plugging in your electronics and getting some work done. Lots of cushy chairs throughout both floors give you a place to sit and read while you enjoy your treats. The kids area is upstairs, so thats a little noisier than the lower floor. They have a good selection of Lego sets, games and puzzles as well. Staff was friendly and helpful while restocking shelves and found myself hanging out for about 2 hours just reading and relaxing. read more

I love love love the design and layout of the new B&N. Kudos do whoever designed the new layout. I feel like it puts the books in my face and I want to look at every book. That's a good and bad. My brain was so overloaded and excited the first time I walked in, I knew I would either be in there for 20-30 minutes doing a quick scan, or HOURS. I love a bookstore that draws me in and makes me want to read any and everything in sight. This does it for me. I will be adding this B&N to my list of places to visit regularly. Bonus: the second floor cafe has a great view! read more